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TechnoLabs - Product overview
1. 1 | P a g e TechnoLabs SoftwareSolution PvtLtd
8-2-293/82/A-120,Road No.70,Jubilee Hills,
Hyderabad,INDIA.
Contact: +91 40 69999244
We at TechnoLabs have developed a comprehensive open Retail Cloud using cutting-edge
technologies like Cloud, Mobility, IoT, and Analytics.
It is a one stop shop for Retailers who want to move away from Traditional Server based
solutions, while still working with legacy applications. You can now run any combination of your
existing applications along with Omni retailer and experience the best of both worlds.
Unlike some of our peers, we work online as well as offline and work as an open platform that
lets you connect any application and pull the data in or take the data out. We do not believe in
tying you in but we do in ensuring that you and your customer’s have a great user experience.
Contents
1. Omni Retailer - mOutlet.........................................................................................................................................2
2. Omni Retailer – Online Business........................................................................................................................3
3. Omni Retailer - mShopping ..................................................................................................................................5
4. Omni Retailer – mWarehouse..............................................................................................................................8
5. Omni Retailer - Cloud Console.............................................................................................................................9
6. Summary................................................................................................................................................................13
2. 2 | P a g e TechnoLabs SoftwareSolution PvtLtd
8-2-293/82/A-120,Road No.70,Jubilee Hills,
Hyderabad,INDIA.
Contact: +91 40 69999244
1. Omni Retailer - mOutlet
Outlet Management APP is meant for running an Outlet using one or more Mobile Devices. The
mobile is integrated with all peripherals like Card Swipe Hardware, Barcode Scanner, Cash
Drawer, Printer, etc. Even though customers have choice to opt for the brand of their choice,
TechnoLabs would also provide peripherals at much competitive price.
We can run a store without Desktop, Server and Software Licenses. What we need is only Wi-Fi
and peripheral devices like Payment Devices, printers. When there is no Internet Connectivity, it
works Offline.
The Outlet Management module supports all three major Mobile platforms. However, TechnoLabs
strongly recommends either Android or iOS platform.
1) ANDROID
2) iOS
3) Windows
POS & Billing (Online & Offline )
1) Billing (New, Pending, Returns, and Exchanges)
2) Campaign Management/Deals
3) Loyalty & Rewards
4) E-Loyalty Cards
5) Discount Coupons & Gift Vouchers
6) Order Fulfilment (Telephonic or B2C)
7) Browse Product Catalogue
8) Direct Orders & Payments
9) Credit Notes
10) Payments (Card, Cash, Wallets)
11) Customer Walkouts
12) Products Browsing across the outlets & Orders
3. 3 | P a g e TechnoLabs SoftwareSolution PvtLtd
8-2-293/82/A-120,Road No.70,Jubilee Hills,
Hyderabad,INDIA.
Contact: +91 40 69999244
Outlet Reports (Offline & Online )
1) Counter Wise Sales Reports
2) X Report
3) Y Report
4) Z Reports
5) Shift Handover
6) Sales Orders Reports
7) Shipments Reports
8) Customer Walkout Reports
9) Return & Exchange Reports
10) Stock Write-Off Reports
2. Omni Retailer – Online Business
Omni Retailer supports the needs of your Online Business as well. It is the same Cloud that
aggregates all Sales channels. The data moves seamlessly between your Commerce Site and
Stock Management (Online)
1) Stock View (Location Wise)
2) Stock Reports
3) Stock Verification
4) Stock Write Off
5) Goods Transfer – Stock Request to Warehouse or Outlet
6) Goods Transfer – Stock Issue to other stores
7) Goods Transfer – Stock Return to Warehouse
8) Goods Transfer – Stock Receipts(Inspection & In-warding)
9) Procurement – Purchase Order (PO can be raised by Store Staff)
10) Procurement – Shipments
11) Procurement – Receipts (Inspection & In-warding)
Loyalty Program (Online )
1) Issue Loyalty Card ({Plastic and Electronic)
2) Configure Rewards Programs
3) Track Purchases and Rewards
4) View Loyalty Card and Rewards
5) Edit Customer Card Details
6) Gift Voucher Issue
7) Discount Coupon Issue
8) Integration External Loyalty Software
4. 4 | P a g e TechnoLabs SoftwareSolution PvtLtd
8-2-293/82/A-120,Road No.70,Jubilee Hills,
Hyderabad,INDIA.
Contact: +91 40 69999244
Outlets or Warehouses. All data related to Outlets, Warehouses, Commerce Site and Mobile
Orders can be viewed using a single User Console. TechnoLabs can make your eCommerce or
B2C site ready just in a days’ time. We need only need your GUI Templates and Branding
requirements.
If you already have the site, we can enhance the site so that you can start taking Online Orders &
Payments. Using Cloud Console, you can publish your products and services to the social media
sites like Facebook, LinkedIn, Twitter, and Google Plus.
The USP of TechnoLabs Retail Cloud lets you use the same Cloud for managing traditional
outlets and Digital Channels. The e-Commerce site running on TechnoLabs Retail Cloud is
always responsive and supports all browsers and resolutions.
B2C Portal – Homepage
1) Main Banners & Deals
2) Mini Banners
3) Hot Deals
4) Featured Products
5) New Arrivals
6) We Recommend
7) Search Products
B2C Portal - Shop by Category
1) Categories &articles
2) Product Description
3) See Also (Related Products)
4) Sort By Cost (Low to High & High to Low )
5) Product Rating & Reviews
5. 5 | P a g e TechnoLabs SoftwareSolution PvtLtd
8-2-293/82/A-120,Road No.70,Jubilee Hills,
Hyderabad,INDIA.
Contact: +91 40 69999244
B2C Portal - Shop by Brand
1) Brand wise Display
2) Department Wise Display
3) Cost Wise Sorting
B2C Portal – Cart
1) Adding, Remove and Update Cart Items
2) Save and retrieval of Cart
3) Claims (Discount Coupons, Gift Vouchers, and Reward Points )
4) Payments (Bank, Card, and Wallet)
5) Campaign Management & Offers
6) Shipments Charges & Routes
B2C Portal - Order Management
1) View and Update the Orders
2) Cancel the Orders
3) Order Confirmation & Shipments
4) Tracking the Orders
5) Billing and Cash Payments
6) Customer Shopping List
B2C Portal - Customer Relationship
1) Registration & Login
2) Customer Profile
3) Multiple Shipment Addresses
4) Customer Loyalty
5) Customer Complaints
6) Customer Feedback
B2C Portal - Campaign Management (Deals & Offers)
1) Brand wise Deals
2) Product Category wise Deals
3) Search for Deals
4) Customer Specific Deals
3. Omni Retailer - mShopping
Omni Retailer Cloud platform also empowers the customer to shop either within the shop or
from his/her home. TechnoLabs attached great importance to User Experience. With Omni
6. 6 | P a g e TechnoLabs SoftwareSolution PvtLtd
8-2-293/82/A-120,Road No.70,Jubilee Hills,
Hyderabad,INDIA.
Contact: +91 40 69999244
Retailer in place the end customer can access your brands, campaigns, and rewards all the time.
The end customer can install Mobile APP to do shopping and stay engaged with your brand.
Available on both ANDROID & iOS platforms.
The customer can exercise the freedom by way of scanning items, make payments, and walking
away with the goods. No need of standing in Queue for Billing.
Mobi Shopping – Homepage
1) Main Banners & Deals
2) Mini Banners
3) Hot Deals
4) Featured Products
5) New Arrivals
6) We Recommend
7) Search Products
B2C Portal - Shop by Category
1) Categories & articles
2) Product Description
3) See Also (Related Products)
4) Sort By Cost (Low to High & High to Low )
5) Product Rating & Reviews
B2C Portal - Shop by Brand
1) Brand wise Display
2) Department Wise Display
3) Cost Wise Sorting
7. 7 | P a g e TechnoLabs SoftwareSolution PvtLtd
8-2-293/82/A-120,Road No.70,Jubilee Hills,
Hyderabad,INDIA.
Contact: +91 40 69999244
B2C Portal – Cart
1) Adding, Remove and Update Cart Items
2) Save and retrieval of Cart
3) Claims (Discount Coupons, Gift Vouchers, and Reward Points )
4) Payments (Bank, Card, and Wallet)
5) Campaign Management & Offers
6) Shipments Charges & Routes
B2C Portal - Order Management
1) View and Update the Orders
2) Cancel the Orders
3) Order Confirmation & Shipments
4) Tracking the Orders
5) Billing and Cash Payments
6) Customer Shopping List
B2C Portal - Campaign Management (Deals & Offers)
1) Brand wise Deals
2) Product Category wise Deals
3) Search for Deals
4) Customer Specific Deals
B2C Portal - Customer Relationship
1) Registration & Login
2) Customer Profile
3) Multiple Shipment Addresses
4) Customer Loyalty
5) Customer Complaints
6) Customer Feedback
8. 8 | P a g e TechnoLabs SoftwareSolution PvtLtd
8-2-293/82/A-120,Road No.70,Jubilee Hills,
Hyderabad,INDIA.
Contact: +91 40 69999244
4. Omni Retailer – mWarehouse
Except manufacturing, Omni Retailer platform takes care of every Retail Operation. Now, you
can run Warehouse without Desktops, Servers, SoftwareLicenses, leased lines, and traditional
stocktaking devices. Mobile Devices (Tabor Mobile) give the maximum flexibility in running the
Warehouse. For instance, you can use Mobile Deviceto do stock verificationinstead of using
traditional stockverificationdevices. Omni Retailer platform supports both online and offline.
Offlinesupport is essential for business continuity when internet connectivity goes off.
Available on both Android and iOS devices and the customer can get the updates automatically.
Warehouse - Procurement
1) Request for Quotation
2) Suppliers Rating & Management
3) Quotations
4) Purchase Order, Workflow& Tracking
5) Periodic Purchase Orders
6) Shipment Note
7) Inspection & In warding
8) Goods Receipts
9) Suppliers - Shipment Returns
10) Invoicing & Payments
Warehouse–Stock Management
1) Stock Transfers – Outlet Indenting
2) Stock Transfers – Stock Issue to Outlets
3) Stock Transfers – Stock Return from outlets
4) Stock Transfers – Between two warehouses
5) Stock Verification Using Mobile
6) Stock – Expiry Management
7) Stock Write Off
8) Stock Liquidation
9) Stock Management – Storage System wise
10) Stock Quantities – Mobile Alerts
11) Stocks - Dashboard
12) Stocks – Inventory Optimization
13) Stock Pricing
Warehouse–Order Fulfilment
1) Online/Mobile Orders - Confirmation
2) Orders – Stock Inspection
3) Orders – Goods Issue
4) Orders - Packaging
5) Orders – Shipments (Internal workforce )
6) Orders – External Logistics Providers Integration
7) Orders – Tracking & Delivery
8) Orders – Warranties & Returns
9. 9 | P a g e TechnoLabs SoftwareSolution PvtLtd
8-2-293/82/A-120,Road No.70,Jubilee Hills,
Hyderabad,INDIA.
Contact: +91 40 69999244
9) Orders – Non Delivery Returns
10) Orders - Reports
11) Customers - Complaints
12) Customer Rating & Alerts
13) Customer Warranties
Warehouse–Customer Loyalty
1) Customer Purchases and Rewards
2) Discounts, Gift Vouchers, and Coupons
3) Generation of Vouchers, and Coupons
4) Customer Brand Loyalty
5) Customer Buying Patterns
6) Generic Campaigns
7) Customer specific Campaigns
8) Customer Categorization and Messaging
Warehouse–Reports
1) Stock Reports & Monitoring
2) Sales Orders Reports
3) Expiry Reports
4) Brand wise Complaints & Warranties
5) Suppliers Reports
6) Logistics Partners Reports
7) Wastage/Expiry Management
8) Orders – Warranties & Returns
9) Orders – Non Delivery Returns
10) Orders - Reports
5. Omni Retailer - Cloud Console
It is the single point of access to configure, monitor, control, and visualize your entire Retail
Business. You can use this Cloud Console to setup an outlet or warehouse and start controlling
all operations. You can access the Customer Console by using any Browser.
Some of the important features of Customer Console are as below:-
1) Outlet Configuration and Management
2) Warehouse Configuration and Management
3) Procurement Management
4) Customers Order Management
5) Commerce Site Management
6) CRM
10. 10 | P a g e TechnoLabs SoftwareSolution PvtLtd
8-2-293/82/A-120,Road No.70,Jubilee Hills,
Hyderabad,INDIA.
Contact: +91 40 69999244
7) Data Management
8) Application Log
9) Reports & Analytics
10) GUI Templates
Cloud Console - Configuration Settings
1) Company Details (Contacts, Address, Logo, etc)
2) Email Settings
3) SMS Settings
4) Print Settings
5) Regional Settings
6) Security Settings
11. 11 | P a g e TechnoLabs SoftwareSolution PvtLtd
8-2-293/82/A-120,Road No.70,Jubilee Hills,
Hyderabad,INDIA.
Contact: +91 40 69999244
Cloud Console - Outlet Management
1) Outlet Configuration & Layout Design
2) Setting up Billing Counters
3) Taxation
4) Shift Management
5) Billing & Payments
6) Customer Orders
7) Inventory Management
8) Outlet Health
9) Notifications
Cloud Console - Procurement
1) Request for Quotation
2) Purchase Order
3) Shipment Note
4) Shipment Inspection & Receipts
5) Shipment Return
6) Vendor Invoicing
7) Payments
Cloud Console - Sales Order Management
1) Sales Orders (New, Update, & Cancel )
2) Fulfilment& Shipments
3) Payments & Billing
4) Order Tracking & Escalation
Cloud Console - Campaign Management
1) Deals Configuration (New, Update, and Activate )
2) Offers Configuration (New, Update, and Activate )
3) Discount Coupons
4) Gift Vouchers
5) Loyalty Cards
13. 13 | P a g e TechnoLabs SoftwareSolution PvtLtd
8-2-293/82/A-120,Road No.70,Jubilee Hills,
Hyderabad,INDIA.
Contact: +91 40 69999244
Cloud Console - Data Management
1) Import
2) Export
3) Backup
4) Recovery
Cloud Console - Application Log
1) Application Log
2) Security Log
3) User Log
4) Administration Log
6. Summary
TechnoLabs Retail Cloud is unique and a Retailer can start his/her Retail Business without any
CAPEX and Implementation Time. For established brands who invested and created IT assets
over a period of time, TechnoLabs gives an option of gradual transition. TechnoLabs workspro-
actively to do the necessary integration so that our Retail Cloud works within the existing IT eco
system of customers.
Please take note the followingimportant points about our Retail Cloud.
1. TechnoLabs keeps enhancing the Retail Cloud from time-to-time. Customers will be
notified about the enhancements.
2. This document may change from time-to-time as we deploy new releases.
3. The commercial engagement is based on monthly SAAS charges. Each mobile device
must have activated license. From details on Licensing, you may ask for licensing
document.
4. Apart frommonthly SAAS charges, there are no additional maintenance charges for
product enhancements.
5. Customers can opt forspecific modules instead using every feature of the Retail Cloud.