1. Who
Find
solutions
What
Resolution
Not critical but
immediate
Why
Questions
external
Customers
Internal &
External
Customers
Ideas
involved
Progress
people
why did
the issue
arise
When
Does it
improve to
other
placeswhere
does the
activity
take place
Where
what
historical
forces
shaped the
condition.?
When is
the issue
most
apparent
Business
problems
why did it
develope?
Problem
priority
Not recognized ,Needs
more invistigations
internal
Customers
critical and
immediate
how
critical but not
immediate
Who is
affected by
this
Environmental
Issue