2. • Australian software company, developer of web-based governance
solutions
• Provide solutions to healthcare, hospitality, education, not-for-profits,
government and more
• Team has worked with PHNs for over 10 years
3. Contract Registers
Provider Reporting
Credentials Mgmt.
Deliverables Mgmt.
Standard Contract
Gen
Email To Folio
Compliance Controls
Risk Reviews
Action Plans
Risk Controls
Board Risk Reporting
Legal Obligations
Action Plans
Risk Registers
Anyone access
Incident Forms
Remedial Actions
Audits
Agreed Actions
Audit Reporting
Contracts Risk Compliance Incidents Audits
Single Source of Truth
4. Issues faced by PHNs with Reports
• Getting Reports on time
• In the right format
• Ability to quickly gauge under and over performance
• Roll up reporting
• Getting Service Providers to provide required reporting
5. • Set contract
deliverables
• Set deliverable
targets
• Collect data
from service
providers
• Measure
deliverables
against
performance
criteria and traffic
lights
6. Setting Deliverables
• Quantitative or Qualitative
• Set per contract with a service
provider
• Existing checklist functionality
• Fully configurable by you
7. Setting Targets
• Set quantitative deliverables.
• Program or Location or Program and
Location based
8. Programs and Locations
• Multi-tiered
• Locations already exists
• Sub-region – LGA -Location
• Programs are new
• Work the same way can sub a program and
sub-programs
10. Collecting Reports from Service Providers
• Service Provider provide Reports
through a checklist
• Configurable workflows
• Existing functionality
11. Collecting Reports from Service Providers
• Target Displayed
• Actual performance entered
• Real time feedback on performance
• comments mandatory if +/-
• Cannot submit without providing all
mandatory information
12. Measure Deliverables against Performance
Criteria
• Per contract view
• Progress of a report through
review stages displayed
• Performance displayed
• Toggles to view data in
different ways
15. Other Features
• Roll- up Reporting for Managers
• Performance Reporting
- Performance vs Target
- Dashboards
16. Current Status
Completed Work
• Performance Criteria
• Deliverables Targets
Work in Progress
• Deliverables Tab
• Reporting & Dashboards
December – January
Delivery
Thank you for joining our webinar on Folio deliverables.
My name is Tarun Philip and I am a Director of Kwela Solutions.
We will be starting this presentation shortly. If you havent dialed into the audio conference here are the details.
Many of you know who we are but for those who don’t….
Our product is called Folio and it it used by PHNs for a range of things.
Go through each box
Apart from this many PHNs also use folio for a range of other business related forms because of its easy to use workflow capabilities.
Now that we have set the background lets jump into the main topic of interest.
Lets you do 3 things
Looking at a contract that I have with Lane Landis
Quantitative or Qualitative
Set per contract with a service provider
A new tab called deliverables will be visible of the Contract Folio.
Existing checklist functionality
If you are already using lite users this will be easy for a service provider to pickup.
Fully configurable by you
The important thing is that deliverables are completely configurable by you. So if you wanted to drop a question or add one you will be able to do that yourselves without our intervention
This is a screen grab of the same screen that we were looking at last and I have drilled into No of patients.
Here is an example of how location and programs work in Folio
PHNs have indicated a need to track underperformance and also overperformance.
So we are introducing a new feature that also you to define Performance criteria.
Set up in bands called performance thresholds.
Pause for questions
Emphasis on easy interface and user friendliness
Access across all devices including mobile and tablets
Dashboard interpreted either with variant numbers or percentage change
Explanation of 3 buttons on top right