3. Federal Prison Bureau
Developed bio-identification and visitor management
software, including fingerprint scanning
Able to track visitors and relationships across all facilities
Offender Management Experience
State of Indiana Probation & Correction Case Management
Selected Capita CASE for statewide adult & juvenile case
management, including Corrections, integrated assessment,
and case planning
LA County Regional Crime Information System
Crime information and analysis system
Source of all statistical crime information reported to State
and Federal agencies
Tracks incidents and provides case information
Used by 47 law enforcement agencies
4. • 13+ years of experience with LA County
• Many large-scale projects over $10 million
• Collectively, our systems manage over 10
million records, $100+ million in financial
transactions, and 25,000 daily users.
• 20+ projects in LA County across multiple
departments:
– Sheriff (Crimes, Criminals, DNA)
– Probation (Juvenile Case Mgt + Community)
– Public Defender (Interfaces, Reports+)
– Courts (interfaces)
– Tax & Treasury (CAMS: Case, Financials,
Assets)
– Health Services (Billing, Dr Referral)
– Human Resources (Job resume
mgt/testing)
– Public Works (recycle mgt)
– ISAB (efiling, Global 360 Case Mgt)
– Lacounty.com (Internet with CIO
office)
Experience in Large Information Sharing
6. Total offender management
Offender Info
Management
Offender Info
Management
Case Management
Adult & Juvenile
Case Management
Adult & Juvenile
Integrated
Assessments
Integrated
Assessments
Automated Case
Planning
Automated Case
Planning
Corrections/
Detention
Housing & Movement,
Corrections/
Detention
Housing & Movement,
Barcoding, Grievances,
Rich Standard &
Ad-Hoc Reports
Rich Standard &
Ad-Hoc Reports
Probation &
Parole
Probation &
Parole
Program/Vendor
Management
Program/Vendor
Management
Financial
Management
Financial
Management
An integrated system that handles Adult, juvenile, detention, accessible from multiple locations.
7. Population Management & Analysis
Improved graphical cell management for detention
• Graphical Cell Recommendations &
Management
• Map your detention facilities
• Tracks all movements, current
assignments, out movements, and
alerts
• Assign or transfer available beds
• Incident Management and
Grievances
• Keepaways and Alerts
• Sentence Management and
Calculations
• Barcode-Verified Movements and
Releases
• Graphical Cell Recommendations &
Management
• Map your detention facilities
• Tracks all movements, current
assignments, out movements, and
alerts
• Assign or transfer available beds
• Incident Management and
Grievances
• Keepaways and Alerts
• Sentence Management and
Calculations
• Barcode-Verified Movements and
Releases
8. Integrated Assessments
Import questions & scoring criteria
into 1 system supporting multiple
assessment types (adult, juvenile,
high risk, sex offender, etc.)
Driving Best Practices
Goal: Provided optimum services and help offenders / lower recidivism
Case Planning
Based on assessment scores & risk levels.
Drives goals & factors,outcomes,
interventions, service provider
recommendations
Create the best case plan, measure its success,
and adjust areas that need improvement
10. Personalized Task List Dashboard:
• System-Generated To Do List! Prioritizes
each case manager/user’s tasks based on
job role, tasks, deadlines and
appointments.
Personalized Work Queues
Personalized Task List & Workload Dashboards
Court
Appt
Court
Appt
Assessment
Due
Assessment
Due
Court Report
Due
Court Report
Due
Office Workload Dashboard:
• Personalized view of officer’s
caseloads upon logging into the
system.
11. • Single data entry: entered once and
carried across entire system
• Automated workflows, tasks and alerts
• Pre-populated forms, letters w/client information
• Configurable drop down values: Reduce errors and
typing
• Auto-Generated Case Notes
• Outlook integration
• Spell Check &
• Address Validation
• Online Help
Improve Efficiency
Ensure Your Staff Works Efficiently with Increasing Workload Demands
12. • Integrated Assessments: Upload multiple
assessment models and scoring criteria
• Automated Case Plans
• Hundreds of Configurable Drop-Down
Table Values
• Dynamic Workflows
• Automated Tasks, Alerts & Case Notes
• User Security & Access Permissions
• Flexible Forms Generation: Pre-populates
with client data
• Merit Points: Evidence Based Practices
• Vendor Management
• Dynamic Screens
Rich Configuration Ability
Non-Technical Administrators Can Easily Adjust the Application
13. • All Information Accessible From One System: Never duplicated,
organized view
• Recidivism rate: By date range, gender, (by vendor)
• Ad Hoc Reports: Easy access to important information
Performance Measurements
Power of parameterized reports – one report allows you to create “on the
fly” multiple reports
14. Maximize Funding Through Compliance
• You are being asked to do more with less: 20%-
30% more efficient
• Protect Federal & State funding: Title IV-E,
Evidence Based Practices (EBP)
• Proactively reduces liability while improving
performance. Ensures critical tasks are
completed
• Drives best practices to reduce recidivism
•
15. Effective Supervision
Allows managers to easily keep staff accountable
View Workload Distributions for Each EmployeeView Workload Distributions for Each Employee
View Completed & Pending Tasks for Each
Offender
View Completed & Pending Tasks for Each
Offender
All Employee Transactions Saved in DatabaseAll Employee Transactions Saved in Database
Monitor ratio of employees to offenders, by job
role, etc.
Monitor ratio of employees to offenders, by job
role, etc.
17. iPad & TabletsMobile
Phones
Laptops & Computers
Field office direct access – makes your department more effective!
Eliminate travel to office to print off information, then handwrite notes for
someone else to enter.
Mapping program helps layout where they need to go!
Effective Communication
Goal: SECURELY Access CASE Information From Any Device With Internet Access
21. •Benchmark your current operations: Average
case loads, costs for services, recidivism rate.
•See where you are spending your money and be
able to compare results. What is working and
what needs improvement?
•Are some vendors much better than others (cost
and effectiveness)?
•Are some offenders better to focus on then
others.?
•Measure improvements in lowering recidivism?
Capita CASE Predictive Data Warehouse
Analyze the Offenders data for Predictive Insights
22. •Benchmark your current operations: Average
case loads, costs for services, recidivism rate.
•See where you are spending your money and be
able to compare results. What is working and
what needs improvement?
•Are some vendors much better than others (cost
and effectiveness)?
•Are some offenders better to focus on then
others.?
•Measure improvements in lowering recidivism?
Capita CASE Predictive Data Warehouse
Analyze the Offenders data for Predictive Insights
23. • Authorized personnel can gain access to their
secure information and functions
• Examples: Courts –judges will have their own
direct portal access – to see all the offender and
case information, and could securely authorize a
release (avoiding forged paperwork). DA – Could
quickly review all prior cases for the offenders.
• Ankle bracelets interface- violations recorded
and can produce bench warrants quickly,
• Offender portals (check in, payments, court
conditions, schedules/calendars.
• Continue to improve
reporting/measurements/information.
Vision
Increase visibility throughout the criminal justice enterprise
24. We provide you the tools & information so
you can enforce the law and improve your
services and the lives of the offenders.
Summary