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Benefits of An
Integrated Criminal Justice System
Presentation For
Capita’s Clients: Over 10,000 Case Users
Federal Prison Bureau
 Developed bio-identification and visitor management
software, including fingerprint scanning
 Able to track visitors and relationships across all facilities
Offender Management Experience
State of Indiana Probation & Correction Case Management
Selected Capita CASE for statewide adult & juvenile case
management, including Corrections, integrated assessment,
and case planning
LA County Regional Crime Information System
Crime information and analysis system
Source of all statistical crime information reported to State
and Federal agencies
Tracks incidents and provides case information
Used by 47 law enforcement agencies
• 13+ years of experience with LA County
• Many large-scale projects over $10 million
• Collectively, our systems manage over 10
million records, $100+ million in financial
transactions, and 25,000 daily users.
• 20+ projects in LA County across multiple
departments:
– Sheriff (Crimes, Criminals, DNA)
– Probation (Juvenile Case Mgt + Community)
– Public Defender (Interfaces, Reports+)
– Courts (interfaces)
– Tax & Treasury (CAMS: Case, Financials,
Assets)
– Health Services (Billing, Dr Referral)
– Human Resources (Job resume
mgt/testing)
– Public Works (recycle mgt)
– ISAB (efiling, Global 360 Case Mgt)
– Lacounty.com (Internet with CIO
office)
Experience in Large Information Sharing
Public
Defender
Courts
Offender Management
Courts
Crime Mgt.
Criminal
Mgt.
District
Attorney
ParoleCorrection/J
ail
Vendors-
Service Provider
Juvenile
Probation &
Detention
Adult
Probation
Integrated Criminal
Justice
Integrated Criminal Justice
Total offender management
Offender Info
Management
Offender Info
Management
Case Management
Adult & Juvenile
Case Management
Adult & Juvenile
Integrated
Assessments
Integrated
Assessments
Automated Case
Planning
Automated Case
Planning
Corrections/
Detention
Housing & Movement,
Corrections/
Detention
Housing & Movement,
Barcoding, Grievances,
Rich Standard &
Ad-Hoc Reports
Rich Standard &
Ad-Hoc Reports
Probation &
Parole
Probation &
Parole
Program/Vendor
Management
Program/Vendor
Management
Financial
Management
Financial
Management
An integrated system that handles Adult, juvenile, detention, accessible from multiple locations.
Population Management & Analysis
Improved graphical cell management for detention
• Graphical Cell Recommendations &
Management
• Map your detention facilities
• Tracks all movements, current
assignments, out movements, and
alerts
• Assign or transfer available beds
• Incident Management and
Grievances
• Keepaways and Alerts
• Sentence Management and
Calculations
• Barcode-Verified Movements and
Releases
• Graphical Cell Recommendations &
Management
• Map your detention facilities
• Tracks all movements, current
assignments, out movements, and
alerts
• Assign or transfer available beds
• Incident Management and
Grievances
• Keepaways and Alerts
• Sentence Management and
Calculations
• Barcode-Verified Movements and
Releases
Integrated Assessments
Import questions & scoring criteria
into 1 system supporting multiple
assessment types (adult, juvenile,
high risk, sex offender, etc.)
Driving Best Practices
Goal: Provided optimum services and help offenders / lower recidivism
Case Planning
Based on assessment scores & risk levels.
Drives goals & factors,outcomes,
interventions, service provider
recommendations
Create the best case plan, measure its success,
and adjust areas that need improvement
Proactive Operations Management
Reduce Liability by Ensuring Critical Tasks Are Completed

Single data entry – reduces work effort
Personalized Task List Dashboard:
• System-Generated To Do List! Prioritizes
each case manager/user’s tasks based on
job role, tasks, deadlines and
appointments.
Personalized Work Queues
Personalized Task List & Workload Dashboards
Court
Appt
Court
Appt
Assessment
Due
Assessment
Due
Court Report
Due
Court Report
Due
Office Workload Dashboard:
• Personalized view of officer’s
caseloads upon logging into the
system.
• Single data entry: entered once and
carried across entire system
• Automated workflows, tasks and alerts
• Pre-populated forms, letters w/client information
• Configurable drop down values: Reduce errors and
typing
• Auto-Generated Case Notes
• Outlook integration
• Spell Check &
• Address Validation
• Online Help
Improve Efficiency
Ensure Your Staff Works Efficiently with Increasing Workload Demands
• Integrated Assessments: Upload multiple
assessment models and scoring criteria
• Automated Case Plans
• Hundreds of Configurable Drop-Down
Table Values
• Dynamic Workflows
• Automated Tasks, Alerts & Case Notes
• User Security & Access Permissions
• Flexible Forms Generation: Pre-populates
with client data
• Merit Points: Evidence Based Practices
• Vendor Management
• Dynamic Screens
Rich Configuration Ability
Non-Technical Administrators Can Easily Adjust the Application
• All Information Accessible From One System: Never duplicated,
organized view
• Recidivism rate: By date range, gender, (by vendor)
• Ad Hoc Reports: Easy access to important information
Performance Measurements
Power of parameterized reports – one report allows you to create “on the
fly” multiple reports
Maximize Funding Through Compliance
• You are being asked to do more with less: 20%-
30% more efficient
• Protect Federal & State funding: Title IV-E,
Evidence Based Practices (EBP)
• Proactively reduces liability while improving
performance. Ensures critical tasks are
completed
• Drives best practices to reduce recidivism
•
Effective Supervision
Allows managers to easily keep staff accountable
View Workload Distributions for Each EmployeeView Workload Distributions for Each Employee
View Completed & Pending Tasks for Each
Offender
View Completed & Pending Tasks for Each
Offender
All Employee Transactions Saved in DatabaseAll Employee Transactions Saved in Database
Monitor ratio of employees to offenders, by job
role, etc.
Monitor ratio of employees to offenders, by job
role, etc.
Highly Intuitive Application
iPad & TabletsMobile
Phones
Laptops & Computers

Field office direct access – makes your department more effective!

Eliminate travel to office to print off information, then handwrite notes for
someone else to enter.

Mapping program helps layout where they need to go!
Effective Communication
Goal: SECURELY Access CASE Information From Any Device With Internet Access
Capita CASE
3 Tier
Architecture
• 3 Tier Architecture
• Modular Design
• Expertise
• Java, J2EE
• Reporting Services
• Aspose (Forms Generator)
• Spellex (Spell Checker)
• Clean Address (Address
Validation)
Capita Case
Technical Platform Enterprise Application Services
• Custom Enterprise Application
Development
• Design through Deployment &
Support
• Customization
• Integration Services
• Data Migrations
• Training
• Documentation
• Implementation
• Long term support
Vendor Login Screens
•Benchmark your current operations: Average
case loads, costs for services, recidivism rate.
•See where you are spending your money and be
able to compare results. What is working and
what needs improvement?
•Are some vendors much better than others (cost
and effectiveness)?
•Are some offenders better to focus on then
others.?
•Measure improvements in lowering recidivism?
Capita CASE Predictive Data Warehouse
Analyze the Offenders data for Predictive Insights
•Benchmark your current operations: Average
case loads, costs for services, recidivism rate.
•See where you are spending your money and be
able to compare results. What is working and
what needs improvement?
•Are some vendors much better than others (cost
and effectiveness)?
•Are some offenders better to focus on then
others.?
•Measure improvements in lowering recidivism?
Capita CASE Predictive Data Warehouse
Analyze the Offenders data for Predictive Insights
• Authorized personnel can gain access to their
secure information and functions
• Examples: Courts –judges will have their own
direct portal access – to see all the offender and
case information, and could securely authorize a
release (avoiding forged paperwork). DA – Could
quickly review all prior cases for the offenders.
• Ankle bracelets interface- violations recorded
and can produce bench warrants quickly,
• Offender portals (check in, payments, court
conditions, schedules/calendars.
• Continue to improve
reporting/measurements/information.
Vision
Increase visibility throughout the criminal justice enterprise
We provide you the tools & information so
you can enforce the law and improve your
services and the lives of the offenders.
Summary

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Case overview Jackson MS 4-17-14

  • 1. Benefits of An Integrated Criminal Justice System Presentation For
  • 2. Capita’s Clients: Over 10,000 Case Users
  • 3. Federal Prison Bureau  Developed bio-identification and visitor management software, including fingerprint scanning  Able to track visitors and relationships across all facilities Offender Management Experience State of Indiana Probation & Correction Case Management Selected Capita CASE for statewide adult & juvenile case management, including Corrections, integrated assessment, and case planning LA County Regional Crime Information System Crime information and analysis system Source of all statistical crime information reported to State and Federal agencies Tracks incidents and provides case information Used by 47 law enforcement agencies
  • 4. • 13+ years of experience with LA County • Many large-scale projects over $10 million • Collectively, our systems manage over 10 million records, $100+ million in financial transactions, and 25,000 daily users. • 20+ projects in LA County across multiple departments: – Sheriff (Crimes, Criminals, DNA) – Probation (Juvenile Case Mgt + Community) – Public Defender (Interfaces, Reports+) – Courts (interfaces) – Tax & Treasury (CAMS: Case, Financials, Assets) – Health Services (Billing, Dr Referral) – Human Resources (Job resume mgt/testing) – Public Works (recycle mgt) – ISAB (efiling, Global 360 Case Mgt) – Lacounty.com (Internet with CIO office) Experience in Large Information Sharing
  • 5. Public Defender Courts Offender Management Courts Crime Mgt. Criminal Mgt. District Attorney ParoleCorrection/J ail Vendors- Service Provider Juvenile Probation & Detention Adult Probation Integrated Criminal Justice Integrated Criminal Justice
  • 6. Total offender management Offender Info Management Offender Info Management Case Management Adult & Juvenile Case Management Adult & Juvenile Integrated Assessments Integrated Assessments Automated Case Planning Automated Case Planning Corrections/ Detention Housing & Movement, Corrections/ Detention Housing & Movement, Barcoding, Grievances, Rich Standard & Ad-Hoc Reports Rich Standard & Ad-Hoc Reports Probation & Parole Probation & Parole Program/Vendor Management Program/Vendor Management Financial Management Financial Management An integrated system that handles Adult, juvenile, detention, accessible from multiple locations.
  • 7. Population Management & Analysis Improved graphical cell management for detention • Graphical Cell Recommendations & Management • Map your detention facilities • Tracks all movements, current assignments, out movements, and alerts • Assign or transfer available beds • Incident Management and Grievances • Keepaways and Alerts • Sentence Management and Calculations • Barcode-Verified Movements and Releases • Graphical Cell Recommendations & Management • Map your detention facilities • Tracks all movements, current assignments, out movements, and alerts • Assign or transfer available beds • Incident Management and Grievances • Keepaways and Alerts • Sentence Management and Calculations • Barcode-Verified Movements and Releases
  • 8. Integrated Assessments Import questions & scoring criteria into 1 system supporting multiple assessment types (adult, juvenile, high risk, sex offender, etc.) Driving Best Practices Goal: Provided optimum services and help offenders / lower recidivism Case Planning Based on assessment scores & risk levels. Drives goals & factors,outcomes, interventions, service provider recommendations Create the best case plan, measure its success, and adjust areas that need improvement
  • 9. Proactive Operations Management Reduce Liability by Ensuring Critical Tasks Are Completed  Single data entry – reduces work effort
  • 10. Personalized Task List Dashboard: • System-Generated To Do List! Prioritizes each case manager/user’s tasks based on job role, tasks, deadlines and appointments. Personalized Work Queues Personalized Task List & Workload Dashboards Court Appt Court Appt Assessment Due Assessment Due Court Report Due Court Report Due Office Workload Dashboard: • Personalized view of officer’s caseloads upon logging into the system.
  • 11. • Single data entry: entered once and carried across entire system • Automated workflows, tasks and alerts • Pre-populated forms, letters w/client information • Configurable drop down values: Reduce errors and typing • Auto-Generated Case Notes • Outlook integration • Spell Check & • Address Validation • Online Help Improve Efficiency Ensure Your Staff Works Efficiently with Increasing Workload Demands
  • 12. • Integrated Assessments: Upload multiple assessment models and scoring criteria • Automated Case Plans • Hundreds of Configurable Drop-Down Table Values • Dynamic Workflows • Automated Tasks, Alerts & Case Notes • User Security & Access Permissions • Flexible Forms Generation: Pre-populates with client data • Merit Points: Evidence Based Practices • Vendor Management • Dynamic Screens Rich Configuration Ability Non-Technical Administrators Can Easily Adjust the Application
  • 13. • All Information Accessible From One System: Never duplicated, organized view • Recidivism rate: By date range, gender, (by vendor) • Ad Hoc Reports: Easy access to important information Performance Measurements Power of parameterized reports – one report allows you to create “on the fly” multiple reports
  • 14. Maximize Funding Through Compliance • You are being asked to do more with less: 20%- 30% more efficient • Protect Federal & State funding: Title IV-E, Evidence Based Practices (EBP) • Proactively reduces liability while improving performance. Ensures critical tasks are completed • Drives best practices to reduce recidivism •
  • 15. Effective Supervision Allows managers to easily keep staff accountable View Workload Distributions for Each EmployeeView Workload Distributions for Each Employee View Completed & Pending Tasks for Each Offender View Completed & Pending Tasks for Each Offender All Employee Transactions Saved in DatabaseAll Employee Transactions Saved in Database Monitor ratio of employees to offenders, by job role, etc. Monitor ratio of employees to offenders, by job role, etc.
  • 17. iPad & TabletsMobile Phones Laptops & Computers  Field office direct access – makes your department more effective!  Eliminate travel to office to print off information, then handwrite notes for someone else to enter.  Mapping program helps layout where they need to go! Effective Communication Goal: SECURELY Access CASE Information From Any Device With Internet Access
  • 19. • 3 Tier Architecture • Modular Design • Expertise • Java, J2EE • Reporting Services • Aspose (Forms Generator) • Spellex (Spell Checker) • Clean Address (Address Validation) Capita Case Technical Platform Enterprise Application Services • Custom Enterprise Application Development • Design through Deployment & Support • Customization • Integration Services • Data Migrations • Training • Documentation • Implementation • Long term support
  • 21. •Benchmark your current operations: Average case loads, costs for services, recidivism rate. •See where you are spending your money and be able to compare results. What is working and what needs improvement? •Are some vendors much better than others (cost and effectiveness)? •Are some offenders better to focus on then others.? •Measure improvements in lowering recidivism? Capita CASE Predictive Data Warehouse Analyze the Offenders data for Predictive Insights
  • 22. •Benchmark your current operations: Average case loads, costs for services, recidivism rate. •See where you are spending your money and be able to compare results. What is working and what needs improvement? •Are some vendors much better than others (cost and effectiveness)? •Are some offenders better to focus on then others.? •Measure improvements in lowering recidivism? Capita CASE Predictive Data Warehouse Analyze the Offenders data for Predictive Insights
  • 23. • Authorized personnel can gain access to their secure information and functions • Examples: Courts –judges will have their own direct portal access – to see all the offender and case information, and could securely authorize a release (avoiding forged paperwork). DA – Could quickly review all prior cases for the offenders. • Ankle bracelets interface- violations recorded and can produce bench warrants quickly, • Offender portals (check in, payments, court conditions, schedules/calendars. • Continue to improve reporting/measurements/information. Vision Increase visibility throughout the criminal justice enterprise
  • 24. We provide you the tools & information so you can enforce the law and improve your services and the lives of the offenders. Summary