1. TAM LA SHELL
6404 S. Adelia Ave #B  Tampa, FL 33616  (813) 919 - 6700  TALMASHELL01@GMAIL.COM
M E DIC AL B IL L IN G AN D CODIN G S P E C IAL IS T
 Professional with a solid background and nineteen years of experience in the areas of: medical
billing, collections, and confidentiality. Seeking a position that will allow me to capitalize on my
professional experience and industry training, leading to advancement and growth.
PROFESSIONAL SKILLS
MS Office Suite
MS Project
MS Outlook
Lotus Notes
Meeting Scheduling & Administration
SharePoint
AS400
Citrix
Accts Payable / Receivable /
Purchasing
CIS
PROFESSIONAL EXPERIENCE
LINCARE (2009 – PRESENT)
CASH APPLICATION CLERK
 Answers all incoming calls as the main responder, and the first contact referral source.
 Take orders, from physician office or other referral source; enter orders and comments into the data
base.
 Process patient information on a series Lincare required documents where accuracy and timely
processing is important.
 Maintain and file patient information adhering to HIPPA/PIP regulations.
 Verify insurance coverage and obtain authorization while utilizing the correct billable codes.
 Respond to new and current patient inquiries.
 Process medication order request and transfer them orders to our in-house pharmacy.
 Work renewal reports, heldsales (aging report) by contacting customers, providers, physician office and
reviewing pertinent information regarding agedaccounts andmissing doctors’ orders, testing andother
information for proper billing.
 Apply Medicaid, Medicare, Government, Private and patient payments.
 Process credits and debits to accounts in a timely manner.
 Implemented process and procedures to improve posting timeline.
ADP (2007- 2009)
PAYROLL PROFESSIONAL
 Process time sensitive wage garnishments; respondto attorneys, courts andprivate entities inquiries.
 Provide administrative and customer support regarding existing and new garnishments.
 Process weekly, bi-weekly and monthly payroll.
 Provide resolutions to client issues relating to taxes and payroll.
COLONIALWEBB CONTRACTORS (2004-2006)
ACCOUNT RECEIVABLE SPECIALIST
 Provide customer support for billing and services provided.
 Process new customer applications while maintaining existing accounts.
 Process credit card payments and collect on aging accounts.
 Provided administrative support to both the Sales and Construction Department.

2. T A M LA SH ELL Phone: (813) 919-6700  Page 2
MILLENNIUM RECEIVABLE SOLUTIONS (2003-2004)
BILLING/COLLECTION SPECIALIST
 Provide customer support to both patients andinsurance companies regarding services renderedby the
hospital.
 File claims to secondary insurance carriers for reimbursement; as well as, follow up on payment status
of previously submitted claims.
RURAL METRO AMBULANCE SERVICE (2002-2003)
REFUND SPECIALIST
 Researchedandprocessedcustomer refunds; as well as, managing andreporting all baddebt recoveries
to the appropriate collection agencies.
 Advised and assisted both 3rd party payers and patients with refund and payment inquiries.
MCBS (2000-2001)
POSTING SPECIALIST
 Posting payments topatient accounts in excess of$1 million a month;as well as applying all contractual,
non-billable and timely filing adjustments.
 Ensure all batches are balanced and reconciled the end of each month.
 Maintained Bank Reconciliation reports of all money received and deposited daily.
OF NOTE
Education:
 University of Phoenix (Junior year)
 Completed Medical Billing and Coding Classes – Ultimately Medical Academy (Graduation 9/2013)
Professional Development:
 Medical Billing Certification (9/2013)
 Planning to take CPT and ICD 9/10 Coding Certification (10/2013)