WordCamp NYC 2014 Troubleshooting Common WordPress problems

1. TROUBLESHOOTING ‘COMMON’
WORDPRESS PROBLEMS
Kevin Cristiano kcristiano@tadpole.cc
Tadpole Collective @kcristiano

2. • What can we do to help ourselves?
• Backups
• Updates
• Make Changes Carefully
• Test
The Basics:

3. • White Screen of Death
• ‘My sidebar went missing’
• Scheduled Posts ‘fail’
• Maintenance Mode forever
• Host Related Issues
Common problems

5. • Disable All Plugins
• Disable your theme and revert to Default Theme
• Check the site
• Enable your plugins one by one to find the issue
• Enable your theme
Basic Troubleshooting Steps

8. My Site

9. Where did the
sidebar go?

10. I Found it, in the
footer?

13. My Site

14. Scheduled Posts

15. Later :
https://wordpress.org/plugins/wp-missed-schedule/

16. Stuck in Maintenance Mode

17. Fix • Back to FTP

18. http://local.wordpress.dev/

19. Issues you may need your host to help you with
Fatal error: Allowed memory size of 33554432 bytes exhausted (tried
to allocate 7680 bytes) in /home/user/public_html//wp-
includes/kses.php(1005)

20. Resources:
WordPress Support Forum: http://wordpress.org/support/
FTP Information: https://wiki.filezilla-project.org/FileZilla_Client_Tutorial_(en)
Filezilla: https://filezilla-project.org/
Scheduled posts (technical answer): http://wordpress.org/support/topic/scheduled-
posts-still-not-working-in-282?replies=19#post-1175405

21. QUESTIONS?

22. TROUBLESHOOTING ‘COMMON’
WORDPRESS PROBLEMS
Kevin Cristiano kcristiano@tadpole.cc
Tadpole Collective @kcristiano