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About Damon
• Web Developer For 9 Years
• WordPress Developer For 2 Years
• Love Helping People With WordPress
• Create Cu...
What Do You Do Now?
No
Have A Strategy
• Be Prepared In Advance
• Know How To Solve Common Problems
• Know Where To Get Help
Backup Strategy
Why Do I need A Backup Strategy?
• Protect Your Hard Work & Investment
• Many Hosting Providers Don’t Offer A
Backup
• Upg...
What Is A Good Backup Strategy?
• Automatic Backup
• Frequency
• Store Backups Remotely
What Should I Back Up?
• Website Files
• Database
Test The Backup
• Make Sure It Really Works
• Know How To Restore
Possible Backup Solutions
• Backup Buddy
• UpdraftPlus
Revision History
What Is Revision History?
• See Changes That Have Been Made To
Posts And Pages
• Go Back To A Previous Version Of A Page
•...
Common WordPress Errors
Error Establishing A Database
Connection
• WordPress Is Not Able To Use The Database
• Common Solutions
– wp-config.php ha...
Other Causes
• There Is A Problem At Your Hosting
Provider
• Database Is Corrupt
- Restore
Internal Server Error
• .htaccess Has A Problem
– Corrupt
– Incorrect Settings
• Delete The .htaccess File
Internal Server Error – Other
Causes
• Plugin Issue
• Theme Issue
White Screen Of Death
• A Plugin May Be Causing A Problem
– Disable All Plugins
– Verify The Problem Is Gone
– Enable Them...
If It Was A Plugin
• Upgrade The Plugin To The Newest Version
• Upgrade WordPress To The Latest Version
• Upgrade Theme To...
If It Was A Theme
• Upgrade Theme To The Latest Version
• Upgrade WordPress To The Latest Version
• Upgrade All Plugins To...
Other Errors
• Things Look Broken
• Error Messages Printing Out
General Troubleshooting Steps
• Disable Plugins
• Disable Theme
• Update WordPress, Plugins, & Themes
• Contact Plugin/The...
What To Do If It Still Is Broken
• Google It
• WordPress Support Forums
https://wordpress.org/support/
• Contact A WordPre...
Things Will Go Wrong
• Keep It In Perspective
• Have A Plan
• Learn From The Experience
• Move Forward
Thank You
• damon@portlighttechnology.com
• @DamonSchopen
• Slides: portlighttechnology.com
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong
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Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong

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We’ve all been there. Your finger is on the mouse, ready to click, but you pause. You think to yourself, “Will this click be the one that I regret? The one that can’t be undone?”

Sometimes you’re working away when you get the dreaded error message. Frustrated and confused you think, “Great, now what do I do?”

WordPress is an amazing platform that offers a lot of flexibility and control, but with that flexibility comes more complex problems. Many people who are unfamiliar with WordPress are often afraid of making a mistake. Fear and apprehension are common emotions when a WordPress site has an issue. Knowing how to solve a few of the most common problems can give even beginners the confidence to use WordPress without anxiety.

Some of the topics that will be covered include:

What is a good backup strategy for when things go wrong?
How do you use revision history to undo mistakes?
What should you do when you see, “Error establishing a database connection.”
What to do when you see only a blank white screen?

Published in: Internet
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Good WordPress Gone Bad – How To Troubleshoot WordPress When Things Go Wrong

  1. 1. About Damon • Web Developer For 9 Years • WordPress Developer For 2 Years • Love Helping People With WordPress • Create Custom Web-Based Software For The Powersports Industry
  2. 2. What Do You Do Now?
  3. 3. No
  4. 4. Have A Strategy • Be Prepared In Advance • Know How To Solve Common Problems • Know Where To Get Help
  5. 5. Backup Strategy
  6. 6. Why Do I need A Backup Strategy? • Protect Your Hard Work & Investment • Many Hosting Providers Don’t Offer A Backup • Upgrades Go Wrong • User Mistakes • You’ve Been Hacked
  7. 7. What Is A Good Backup Strategy? • Automatic Backup • Frequency • Store Backups Remotely
  8. 8. What Should I Back Up? • Website Files • Database
  9. 9. Test The Backup • Make Sure It Really Works • Know How To Restore
  10. 10. Possible Backup Solutions • Backup Buddy • UpdraftPlus
  11. 11. Revision History
  12. 12. What Is Revision History? • See Changes That Have Been Made To Posts And Pages • Go Back To A Previous Version Of A Page • Limited To Title & Content
  13. 13. Common WordPress Errors
  14. 14. Error Establishing A Database Connection • WordPress Is Not Able To Use The Database • Common Solutions – wp-config.php has incorrect: • Database username • Database password • Database name • Server name • Must Have Access To Your Hosting Control Panel
  15. 15. Other Causes • There Is A Problem At Your Hosting Provider • Database Is Corrupt - Restore
  16. 16. Internal Server Error • .htaccess Has A Problem – Corrupt – Incorrect Settings • Delete The .htaccess File
  17. 17. Internal Server Error – Other Causes • Plugin Issue • Theme Issue
  18. 18. White Screen Of Death • A Plugin May Be Causing A Problem – Disable All Plugins – Verify The Problem Is Gone – Enable Them One By One Until The Problem Comes Back • Your Theme May Be Causing A Problem – Switch To A Different Theme – Twenty Fifteen Or Any Of The “Twenty…” Themes
  19. 19. If It Was A Plugin • Upgrade The Plugin To The Newest Version • Upgrade WordPress To The Latest Version • Upgrade Theme To The Latest Version • Upgrade All Other Plugins To The Newest Version • Check Plugin Creator’s Website For More Information • Contact The Plugin Creator • Is The Plugin Essential? • Is There An Alternative?
  20. 20. If It Was A Theme • Upgrade Theme To The Latest Version • Upgrade WordPress To The Latest Version • Upgrade All Plugins To The Newest Version • Check Theme Creator’s Website For More Information • Contact The Theme Creator • Get Help From A Developer • Select A New Theme
  21. 21. Other Errors • Things Look Broken • Error Messages Printing Out
  22. 22. General Troubleshooting Steps • Disable Plugins • Disable Theme • Update WordPress, Plugins, & Themes • Contact Plugin/Theme Creator
  23. 23. What To Do If It Still Is Broken • Google It • WordPress Support Forums https://wordpress.org/support/ • Contact A WordPress Expert
  24. 24. Things Will Go Wrong • Keep It In Perspective • Have A Plan • Learn From The Experience • Move Forward
  25. 25. Thank You • damon@portlighttechnology.com • @DamonSchopen • Slides: portlighttechnology.com

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