SlideShare a Scribd company logo
1 of 9
Legalities of
Selling
Online
• The new regulations coming into force 0n 13
June 2014
• What needs to go in your t’s and c’s
• Website compliance
• Product liability
• Your questions
We will be covering:
The new regulations
Consumer Contracts Regulations 2013
• Information requirements
• Cooling Off Period (note customised goods)
• Order now buttons
• Express prior consent before taking additional
• payment
• Period for delivery of goods
• Digital content
Information requirements
• For distance contracts
• Between a trader and a consumer
• Make available pre-contract
• New obligations of note
• Model form of cancellation via link
• Social media and text
• Additional info for online sales
• Telephone calls
• Confirmation
Consequences of non-compliance
• Delivery charges
• Indeterminate duration
• Right to cancel
• Costs of returning goods
• Acknowledgement of obligation to pay
• Prominent payment point
• Breach of contract
• Regulatory enforcement
What needs to go in your t’s and c’s
• Information requirements
• Model Form of Cancellation
• Protect your IP
• Limit your liability
• International taxes
• Law and jurisdiction
Website compliance
• Website Compliance Checklist
• Website Terms of Use
• Privacy Policy
• Cookie Policy
• Terms of business (e-commerce terms)
Product Liability
• General Product Safety Regulations
• £20k fine, 12 months prison
• Due dilgence
• Specific regulations – toys and electrical
• Importer into EU
• Repackaging
• Provide name of producer/importer
• Insurance
Any questions?
Thank You!

More Related Content

Viewers also liked

Facebook competitions webinar
Facebook competitions webinarFacebook competitions webinar
Facebook competitions webinar
Suzanne Dibble
 
Cylinder / Tabung
Cylinder / TabungCylinder / Tabung
Cylinder / Tabung
Amalia LK
 
Come nasce internet e l' evoluzione del web
Come nasce internet e l' evoluzione del webCome nasce internet e l' evoluzione del web
Come nasce internet e l' evoluzione del web
sociologianuovimedia
 
Klasifikasi Makhluk Hidup
Klasifikasi Makhluk HidupKlasifikasi Makhluk Hidup
Klasifikasi Makhluk Hidup
Amalia LK
 
Working with freelancers advance
Working with freelancers advanceWorking with freelancers advance
Working with freelancers advance
Suzanne Dibble
 
Ha ancora senso parlare di pubblico?
Ha ancora senso parlare di pubblico?Ha ancora senso parlare di pubblico?
Ha ancora senso parlare di pubblico?
sociologianuovimedia
 
PARADIGMS OF SUCCESSFUL DIGITAL MARKETING
PARADIGMS OF SUCCESSFUL DIGITAL MARKETINGPARADIGMS OF SUCCESSFUL DIGITAL MARKETING
PARADIGMS OF SUCCESSFUL DIGITAL MARKETING
Divyang Pandya
 
Musik Melayu
Musik MelayuMusik Melayu
Musik Melayu
Amalia LK
 
Legal issues of internet marketing
Legal issues of internet marketingLegal issues of internet marketing
Legal issues of internet marketing
Suzanne Dibble
 

Viewers also liked (19)

Come usano internet i politici italiani???
Come usano internet i politici italiani???Come usano internet i politici italiani???
Come usano internet i politici italiani???
 
Facebook competitions webinar
Facebook competitions webinarFacebook competitions webinar
Facebook competitions webinar
 
Cylinder / Tabung
Cylinder / TabungCylinder / Tabung
Cylinder / Tabung
 
Contoh soalan dan format peperiksaan pegawai arkib s41
Contoh soalan dan format peperiksaan pegawai arkib s41Contoh soalan dan format peperiksaan pegawai arkib s41
Contoh soalan dan format peperiksaan pegawai arkib s41
 
Come nasce internet e l' evoluzione del web
Come nasce internet e l' evoluzione del webCome nasce internet e l' evoluzione del web
Come nasce internet e l' evoluzione del web
 
Klasifikasi Makhluk Hidup
Klasifikasi Makhluk HidupKlasifikasi Makhluk Hidup
Klasifikasi Makhluk Hidup
 
Cuartiles en datos agrupados
Cuartiles en datos agrupadosCuartiles en datos agrupados
Cuartiles en datos agrupados
 
BoreBlender – organiser of spontaneous events
BoreBlender – organiser of spontaneous events BoreBlender – organiser of spontaneous events
BoreBlender – organiser of spontaneous events
 
auto-lighting (head-lamp and fog-lamp)
auto-lighting (head-lamp and fog-lamp)auto-lighting (head-lamp and fog-lamp)
auto-lighting (head-lamp and fog-lamp)
 
Working with freelancers advance
Working with freelancers advanceWorking with freelancers advance
Working with freelancers advance
 
Ha ancora senso parlare di pubblico?
Ha ancora senso parlare di pubblico?Ha ancora senso parlare di pubblico?
Ha ancora senso parlare di pubblico?
 
Parlare di pubblico
Parlare di pubblicoParlare di pubblico
Parlare di pubblico
 
PARADIGMS OF SUCCESSFUL DIGITAL MARKETING
PARADIGMS OF SUCCESSFUL DIGITAL MARKETINGPARADIGMS OF SUCCESSFUL DIGITAL MARKETING
PARADIGMS OF SUCCESSFUL DIGITAL MARKETING
 
Social Network site
Social Network siteSocial Network site
Social Network site
 
Medidas de posicion
Medidas de posicionMedidas de posicion
Medidas de posicion
 
Musik Melayu
Musik MelayuMusik Melayu
Musik Melayu
 
Vijay orignal sbi.ppt
Vijay orignal sbi.pptVijay orignal sbi.ppt
Vijay orignal sbi.ppt
 
Legal issues of internet marketing
Legal issues of internet marketingLegal issues of internet marketing
Legal issues of internet marketing
 
Spring4 security
Spring4 securitySpring4 security
Spring4 security
 

Similar to Legalities of selling online

Managed Service Provider Contracts
Managed Service Provider ContractsManaged Service Provider Contracts
Managed Service Provider Contracts
WhitmeyerTuffin
 

Similar to Legalities of selling online (20)

IAB Online Content Regulation
IAB Online Content RegulationIAB Online Content Regulation
IAB Online Content Regulation
 
Terms of Use and Privacy Policy Best Practices
Terms of Use and Privacy Policy Best PracticesTerms of Use and Privacy Policy Best Practices
Terms of Use and Privacy Policy Best Practices
 
Ed Wright - Staying on the right side of the law in the digital world
Ed Wright - Staying on the right side of the law in the digital worldEd Wright - Staying on the right side of the law in the digital world
Ed Wright - Staying on the right side of the law in the digital world
 
Read These 9 Tips For E-Commerce Business | Power Seller Center
Read These 9 Tips For E-Commerce Business | Power Seller CenterRead These 9 Tips For E-Commerce Business | Power Seller Center
Read These 9 Tips For E-Commerce Business | Power Seller Center
 
Canada's Anti-Spam Legislation: Overview and Consent Guidelines
Canada's Anti-Spam Legislation: Overview and Consent GuidelinesCanada's Anti-Spam Legislation: Overview and Consent Guidelines
Canada's Anti-Spam Legislation: Overview and Consent Guidelines
 
Who ownes the customer? Privacy in the connected age.
Who ownes the customer? Privacy in the connected age.Who ownes the customer? Privacy in the connected age.
Who ownes the customer? Privacy in the connected age.
 
Websites: do you tick all the boxes?
Websites: do you tick all the boxes?Websites: do you tick all the boxes?
Websites: do you tick all the boxes?
 
CEO Module 7
CEO Module 7 CEO Module 7
CEO Module 7
 
10 07-14 hosting con europe 2014 presentation unannotated
10 07-14 hosting con europe 2014 presentation unannotated10 07-14 hosting con europe 2014 presentation unannotated
10 07-14 hosting con europe 2014 presentation unannotated
 
Digital content and media - a legal update
Digital content and media - a legal updateDigital content and media - a legal update
Digital content and media - a legal update
 
Tutorial on Creating Quality Online Shopping Experience 20170112
Tutorial on Creating Quality Online Shopping Experience 20170112Tutorial on Creating Quality Online Shopping Experience 20170112
Tutorial on Creating Quality Online Shopping Experience 20170112
 
LEXPERT Payments Oct 29 2014 - Mobile Payments Regulation
LEXPERT Payments Oct 29 2014 - Mobile Payments RegulationLEXPERT Payments Oct 29 2014 - Mobile Payments Regulation
LEXPERT Payments Oct 29 2014 - Mobile Payments Regulation
 
e-business unit 1.pptx
e-business unit 1.pptxe-business unit 1.pptx
e-business unit 1.pptx
 
Terms of Service and Privacy Policies
Terms of Service and Privacy PoliciesTerms of Service and Privacy Policies
Terms of Service and Privacy Policies
 
Seers Cookie Consent.pdf
Seers Cookie Consent.pdfSeers Cookie Consent.pdf
Seers Cookie Consent.pdf
 
Online privacy; myth or reality?
Online privacy; myth or reality?Online privacy; myth or reality?
Online privacy; myth or reality?
 
Online privacy
Online privacyOnline privacy
Online privacy
 
Managed Service Provider Contracts
Managed Service Provider ContractsManaged Service Provider Contracts
Managed Service Provider Contracts
 
Legal aspects of social commerce Sirius Legal at BDMA Legal Day 2015
Legal aspects of social commerce Sirius Legal at BDMA Legal Day 2015Legal aspects of social commerce Sirius Legal at BDMA Legal Day 2015
Legal aspects of social commerce Sirius Legal at BDMA Legal Day 2015
 
Top Questions Asked About the CCPA
Top Questions Asked About the CCPATop Questions Asked About the CCPA
Top Questions Asked About the CCPA
 

Recently uploaded

一比一原版(TUOS毕业证书)谢菲尔德大学毕业证成绩单原件一模一样
一比一原版(TUOS毕业证书)谢菲尔德大学毕业证成绩单原件一模一样一比一原版(TUOS毕业证书)谢菲尔德大学毕业证成绩单原件一模一样
一比一原版(TUOS毕业证书)谢菲尔德大学毕业证成绩单原件一模一样
mefyqyn
 
一比一原版(UOL毕业证书)利物浦大学毕业证成绩单原件一模一样
一比一原版(UOL毕业证书)利物浦大学毕业证成绩单原件一模一样一比一原版(UOL毕业证书)利物浦大学毕业证成绩单原件一模一样
一比一原版(UOL毕业证书)利物浦大学毕业证成绩单原件一模一样
mefyqyn
 
一比一原版(UC Berkeley毕业证书)加利福尼亚大学伯克利分校毕业证成绩单原件一模一样
一比一原版(UC Berkeley毕业证书)加利福尼亚大学伯克利分校毕业证成绩单原件一模一样一比一原版(UC Berkeley毕业证书)加利福尼亚大学伯克利分校毕业证成绩单原件一模一样
一比一原版(UC Berkeley毕业证书)加利福尼亚大学伯克利分校毕业证成绩单原件一模一样
mefyqyn
 
一比一原版(BCU毕业证书)伯明翰城市大学毕业证成绩单原件一模一样
一比一原版(BCU毕业证书)伯明翰城市大学毕业证成绩单原件一模一样一比一原版(BCU毕业证书)伯明翰城市大学毕业证成绩单原件一模一样
一比一原版(BCU毕业证书)伯明翰城市大学毕业证成绩单原件一模一样
mefyqyn
 

Recently uploaded (20)

Embed-3-2.pdfkp[k[odk[odk[d[ok[d[pkdkdkl
Embed-3-2.pdfkp[k[odk[odk[d[ok[d[pkdkdklEmbed-3-2.pdfkp[k[odk[odk[d[ok[d[pkdkdkl
Embed-3-2.pdfkp[k[odk[odk[d[ok[d[pkdkdkl
 
一比一原版(TUOS毕业证书)谢菲尔德大学毕业证成绩单原件一模一样
一比一原版(TUOS毕业证书)谢菲尔德大学毕业证成绩单原件一模一样一比一原版(TUOS毕业证书)谢菲尔德大学毕业证成绩单原件一模一样
一比一原版(TUOS毕业证书)谢菲尔德大学毕业证成绩单原件一模一样
 
Embed-4-2.pdf vk[di-[sd[0edKP[p-[kedkpodekp
Embed-4-2.pdf vk[di-[sd[0edKP[p-[kedkpodekpEmbed-4-2.pdf vk[di-[sd[0edKP[p-[kedkpodekp
Embed-4-2.pdf vk[di-[sd[0edKP[p-[kedkpodekp
 
Asif_Sultan_Syeda_vs_UT_of_J_K.pdf op[ke[k
Asif_Sultan_Syeda_vs_UT_of_J_K.pdf op[ke[kAsif_Sultan_Syeda_vs_UT_of_J_K.pdf op[ke[k
Asif_Sultan_Syeda_vs_UT_of_J_K.pdf op[ke[k
 
(Hamad khadam ) ENGLISH LEGAL 2.0.docx
(Hamad khadam )   ENGLISH LEGAL 2.0.docx(Hamad khadam )   ENGLISH LEGAL 2.0.docx
(Hamad khadam ) ENGLISH LEGAL 2.0.docx
 
posts-harmful-to-secular-structure-of-the-country-539103-1.pdf
posts-harmful-to-secular-structure-of-the-country-539103-1.pdfposts-harmful-to-secular-structure-of-the-country-539103-1.pdf
posts-harmful-to-secular-structure-of-the-country-539103-1.pdf
 
Respondent Moot Memorial including Charges and Argument Advanced.docx
Respondent Moot Memorial including Charges and Argument Advanced.docxRespondent Moot Memorial including Charges and Argument Advanced.docx
Respondent Moot Memorial including Charges and Argument Advanced.docx
 
一比一原版(UOL毕业证书)利物浦大学毕业证成绩单原件一模一样
一比一原版(UOL毕业证书)利物浦大学毕业证成绩单原件一模一样一比一原版(UOL毕业证书)利物浦大学毕业证成绩单原件一模一样
一比一原版(UOL毕业证书)利物浦大学毕业证成绩单原件一模一样
 
Dabholkar-matter-Judgement-1.pdfrefp;sdPp;
Dabholkar-matter-Judgement-1.pdfrefp;sdPp;Dabholkar-matter-Judgement-1.pdfrefp;sdPp;
Dabholkar-matter-Judgement-1.pdfrefp;sdPp;
 
How Can an Attorney Help With My Car Accident Claim?
How Can an Attorney Help With My Car Accident Claim?How Can an Attorney Help With My Car Accident Claim?
How Can an Attorney Help With My Car Accident Claim?
 
How to Protect Your Children During a Divorce?
How to Protect Your Children During a Divorce?How to Protect Your Children During a Divorce?
How to Protect Your Children During a Divorce?
 
Streamline Legal Operations: A Guide to Paralegal Services
Streamline Legal Operations: A Guide to Paralegal ServicesStreamline Legal Operations: A Guide to Paralegal Services
Streamline Legal Operations: A Guide to Paralegal Services
 
Bad Spaniel's Consumer Survey on the Use of Disclaimers
Bad Spaniel's Consumer Survey on the Use of DisclaimersBad Spaniel's Consumer Survey on the Use of Disclaimers
Bad Spaniel's Consumer Survey on the Use of Disclaimers
 
Trending Topics in ITC Litigation with Knobbe Martens
Trending Topics in ITC Litigation with Knobbe MartensTrending Topics in ITC Litigation with Knobbe Martens
Trending Topics in ITC Litigation with Knobbe Martens
 
TTD - PPT on social stock exchange.pptx Presentation
TTD - PPT on social stock exchange.pptx PresentationTTD - PPT on social stock exchange.pptx Presentation
TTD - PPT on social stock exchange.pptx Presentation
 
IRDA role in Insurance sector in India .pptx
IRDA role in Insurance sector in India .pptxIRDA role in Insurance sector in India .pptx
IRDA role in Insurance sector in India .pptx
 
Does Apple Neurotechnology Patents Go To Far?
Does Apple  Neurotechnology Patents Go To Far?Does Apple  Neurotechnology Patents Go To Far?
Does Apple Neurotechnology Patents Go To Far?
 
File Taxes Online Simple Steps for Efficient Filing.pdf
File Taxes Online Simple Steps for Efficient Filing.pdfFile Taxes Online Simple Steps for Efficient Filing.pdf
File Taxes Online Simple Steps for Efficient Filing.pdf
 
一比一原版(UC Berkeley毕业证书)加利福尼亚大学伯克利分校毕业证成绩单原件一模一样
一比一原版(UC Berkeley毕业证书)加利福尼亚大学伯克利分校毕业证成绩单原件一模一样一比一原版(UC Berkeley毕业证书)加利福尼亚大学伯克利分校毕业证成绩单原件一模一样
一比一原版(UC Berkeley毕业证书)加利福尼亚大学伯克利分校毕业证成绩单原件一模一样
 
一比一原版(BCU毕业证书)伯明翰城市大学毕业证成绩单原件一模一样
一比一原版(BCU毕业证书)伯明翰城市大学毕业证成绩单原件一模一样一比一原版(BCU毕业证书)伯明翰城市大学毕业证成绩单原件一模一样
一比一原版(BCU毕业证书)伯明翰城市大学毕业证成绩单原件一模一样
 

Legalities of selling online

  • 2. • The new regulations coming into force 0n 13 June 2014 • What needs to go in your t’s and c’s • Website compliance • Product liability • Your questions We will be covering:
  • 3. The new regulations Consumer Contracts Regulations 2013 • Information requirements • Cooling Off Period (note customised goods) • Order now buttons • Express prior consent before taking additional • payment • Period for delivery of goods • Digital content
  • 4. Information requirements • For distance contracts • Between a trader and a consumer • Make available pre-contract • New obligations of note • Model form of cancellation via link • Social media and text • Additional info for online sales • Telephone calls • Confirmation
  • 5. Consequences of non-compliance • Delivery charges • Indeterminate duration • Right to cancel • Costs of returning goods • Acknowledgement of obligation to pay • Prominent payment point • Breach of contract • Regulatory enforcement
  • 6. What needs to go in your t’s and c’s • Information requirements • Model Form of Cancellation • Protect your IP • Limit your liability • International taxes • Law and jurisdiction
  • 7. Website compliance • Website Compliance Checklist • Website Terms of Use • Privacy Policy • Cookie Policy • Terms of business (e-commerce terms)
  • 8. Product Liability • General Product Safety Regulations • £20k fine, 12 months prison • Due dilgence • Specific regulations – toys and electrical • Importer into EU • Repackaging • Provide name of producer/importer • Insurance