Learn about the services and value a good logistics provider can help with. A good logistics provider's expertise is not your expertise so take advantage of their expertise. Know when to include logistics providers in a bid or request for service and why to do so. What kind of information do logistics providers need?

1. TOTAL
TRANSPORTATION
SOLUTIONS INC.
TOTAL
TRANSPORTATION
SOLUTIONS INC.
TOTAL
TRANSPORTATION
SOLUTIONS INC.
Have you Hugged your
Logistics Provider lately?
TOTAL Transportation Solutions Inc.
Scott T. Pustai – President
Justin Pustai – Account Manager
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TRANSPORTATION
SOLUTIONS INC.
Why is Logistics and Rigging important to you??
• It is one of the critical links in a long chain of events in
your projects.
• It often happens on a site where there are many
possible variables:
• weather,
• site condition,
• other trades working,
• customer issues,
• etc.
• If something goes wrong your product can be damaged
or worse.
This all takes place right in front of your
customer(s). 2

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Your products and projects are special…
• Countless hours of planning goes into the design/build.
• This equipment can be specifically engineered for the project and to
the customer’s requirements.
• These products are most often integral to the operation of your
customer’s business.
You need to ensure the Logistics provider has the right skills &
experience. Do they take the same level of pride and care
when completing their portion of the project?
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Have you ever had a bad experience with an
Install?
Let’s chat…
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When things go right…
• The end customer is thrilled with the
work.
• The formerly “impossible” has been made
“professional”.
• Everyone goes home safely.
• Overall lowest cost for all parties.
• Time commitments are achieved.
Your Company will leave a lasting,
professional impression!
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Your Logistics Provider is YOUR Ambassador…
• Your on site Logistics provider and Rigger is
Your representative and the face of YOUR
company.
• Your Provider will leave a lasting impression
with your Customer.
The lowest risk and best value is to
Partner early with your Logistics Provider
to ensure your goods are handled
professionally, safely and efficiently.
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Provider or PARTNER??
• A service provider will meet your stated needs only.
• Your Logistics Partner will:
• Learn your “way of working” (WOW).
• Deeply understand the nature of your product and/or services.
• Learn the business nuances that are important to you & your customers.
Your Logistic Partner can “read your mind”, anticipate
potential problems, and provide superior service in the
long term.
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What to look for in your Logistics Partner.
• Documented expertise and experience in the field.
• Experienced site manager.
• Qualified, skilled & certified team members.
• Certified and documented material handling equipment.
• Certificate of insurance, WSIB certificate, etc.
• Proper PPE and Uniforms for a safe site with a professional image.
Avoid the risk…choose the right Partner.
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Certifications:
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Safety, Compliance and Doing the right thing..
• Rigging is complicated and Safety is
paramount.
• We all need to be concerned about
the safety of:
• The working crew
• Your onsite team and other contractors
• The Customer’s representatives
• The General Public
Cutting corners leaves everyone
vulnerable.
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Case Study #1 – Rooftop Inside Install
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D.I.Y.??? Why???
• Most people don’t do their own dentistry… for good reasons.
• Logistics, rigging, and installation is a specialized skill.
• You are an expert in your field, your Logistics Partner is an expert in theirs.
Take advantage of the special expertise of your Logistics
Partner
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W.I.F.M.
• Your other on site skilled labour can be used more effectively.
• Your Logistics Partner is a set of experienced eyes looking for
opportunities and problems that might have otherwise been missed.
• Less risk of a disruption, or worse case, injury or damage caused by
improper handling of your product on site.
A Professional Logistics Partner will take your interests
seriously: Less risk, less time, fewer incidents, safer site, zero
headaches and highest value.
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Your Total Cost….
• Your Professional Logistics Partner will :
• Save you on site time and expense of other trades working outside their area of
expertise. $$$
• Do the job RIGHT the first time. $$$
• Find and innovate the BEST way to do the job. $$$
• Do the job SAFELY and with full Compliance. $$$$$
• Complete the work without damage to the Goods or the Site. $$$$$
• Protect YOUR Image and Reputation. Priceless.
Overall Your Professional Logistics Partner is the best solution and
lowest cost to serve.
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Cheap at what cost…
• We suggest that
planning ahead with
verified costs is the
best way of working.
• Make sure you value
your time, your
customer and Your
Reputation
appropriately!!
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Time is Money.
You can have it Fast, Good, or Cheap…
You can only pick two with a Logistics Provider!
But you CAN have all three with your Logistics Partner.
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Case Study #2 – Large Rooftop Install
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Engage your Partner early….
• We rely on site inspections as much as you do.
• Valuable for Logistics Partner to identify restrictions as well as assess
the equipment and manpower needs.
• Able to provide a well considered quote for services instead of an
emergency estimate based on minimal information.
This all allows you to be more competitive and more confident
that your team will do a great job!
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The flow of a project.
1) RFQ & Site
Inspection
7) Job day
delivery to site
6) Delivery
Prep Planning
5) Receive and
inspect at
warehouse.
4) Linehaul to
warehouse.
3) Planning &
Meetings
2) Quotation &
Award
9) Job site
cleaning /
demobilization
8) Complete
the work
including scrap
and debris
removal.
10) Job review
& debrief.
Engage your
Partner Here
Not Here
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The RFQ For your Logistics Partner…
• Provide accurate detail on the product as
much as practical.
• Specify which services are required:
• Floor protection
• Hours of site availability
• Exact days of delivery/installation
• Etc.
• A site visit is the very best way to discover
challenges and opportunities.
Request the quotation and provide as much detail as early in the project
as possible!! 20

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Case Study #3 - Hospital MRI Install
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What you can do to make everyone successful.
• Provide all product information correctly and meaningfully (e.g. weights,
dimensions, shop drawings, site information, etc). No Guesswork.
• A Picture is worth a thousand words.
• A site inspection with your Logistics Partner is invaluable.
• Sharing milestone dates for planning (both up front and as things change).
• Be proactive – leave time for quality planning, pricing, scheduling etc. Last
minute orders have more cost and risk!!
Team up with your Logistics Partner to help them help you!
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Direct to site deliveries – pros and cons
• Pros:
• Contractor gets first opportunity to inspect product.
• Assumed greater control of product.
• Assumed lowest cost.
• Cons:
• Greater risk of problems due to site restrictions.
• Restricted or non optimum workspace clearance for de-skidding.
• Packaging material need to be managed on site, while teams are waiting.
• Exposure to potential damage from others on site e.g. product sitting on a dock.
• Parts could go missing if left on an open site e.g. condo, apt building, parking garage.
• Most often direct site deliveries have the highest total cost.
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Ask your Logistics Partner to Receive Goods.
• Able to inspect and identify potential problems earlier in the process.
• This gives time for recovery = project on time!
• Warehouse work space is 100% suitable for efficient de-skidding and
debris disposal. Less Risk!
• Ensures your goods are there when you need them.
• Able to perfectly coordinate delivery of goods to site JIT, in sequence.
Less Risk, Less Time, Less Hassle = Highest Value!
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Let the Professional do their job….
• Your Logistics Partner is an experienced professional, everything will be for
a reason!
• They want a successful install as much as you do.
• Trust them to do their job safely and effectively.
• Allowing them to focus on their task will take much less time (and cost).
• Interfering with their work may inadvertently cause safety or product
security issues.
If you have made a good choice in Logistics Partner then you need
to trust them!
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A Great Logistics Partner
makes it look simple…
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In Summary
• Choosing the right Logistics Partner and Engaging them early in the
process is good for you because:
• You can take full advantage of their experience and expertise.
• Alternative and creative solutions to installation challenges are available.
• You will have fewer problems and a safer site (delays, damage, confusion).
• Having things work right the first time is the lowest overall cost and highest
value.
• Your Logistics Partner is an extension of you and so you will look professional
to your customer.
Lowest risk, best image, lowest overall cost… the decision
should be easy.
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Out of the Box
Thinking….
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Why you Should hug your Logistics Partner..
Because I am a Professional Logistics Partner! 29

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Thank you for your time and
attention!!
Scott T. Pustai, Logistics Partner
Justin Pustai, Logistics Partner
Total Transportation Solutions
total-transportation.com
Free Hugs in the Lobby…
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