2. History of Aufderworld
 Aufderworld Corporation has been providing Audio/Visual and Satellite Solutions for the business
community since 1982. Following DirecTV’s launch in 1994, Aufderworld earned “Premier Super
Affiliate” status as a DirecTV agent. A distinction and status that remains today placing Aufderworld
among an elite few nationally. Aufderworld’s performance has mirrored DirecTV’s #1 JD Powers
ranking in customer satisfaction at the industry front line level by consistently leading in customer
retention and maintaining the lowest churn rates.
 Aufderworld Corporation was organized in 1983. Since Aufderworld’s inception it has experienced
steady growth managed by the original executive leadership team. Steady success and consistent
growth for 30 years is a result of vertical structuring with a top level staff trained and industry
certified to provide support and solutions to all client needs.
 Aufderworld continues to be a design-build company offering consulting, sales, engineering,
installation, service and support unparalleled in the industry.

3. Aufderworlds 8 Step Process
1. The Consultation
Aufderworld’s experienced consultants strive to learn all they can of a prospective client’s objectives,
their community, their challenges, their issues, their building(s), their environment, their
residents/guest/patrons, and their needs. A complete evaluation is assessed prior to lend-ing
advice and/or suggesting solutions.
2. The Design and Engineering
Information acquired through thoughtful consultation and research is shared with the Aufderworld
design team. A strong background in
varied audio/video/satellite technologies, product knowledge, and different markets is applied to
develop a system specific to a client’s
circumstance. If you can dream it, Aufderworld can build it!

4. Aufderworlds 8 Step Process
3. The Proposal and Quote
A quote is generated including an itemized equipment list, a Bill of Materials and a Scope of Work with a
Project Management Plan. The highest quality equipment for the application will be proposed. Aufderworld
privately labels (AWC) much of the equipment. “All products must exceed Aufderworld’s specifications
and dependability requirements before the AWC label goes on.” Aufderworld Corporation’s direct
volume purchase power with manufacturers assures maximum value in system investment.
4. The Approval and Go-Ahead
Following review and implementation of revisions if any, your organization selects an Aufderworld flexible
terms option (no up front cost, capital investment, capital lease, operating lease, and rental). With approval
in place, we coordinate a project production schedule and
select an activation launch date. Aufderworld can take care of all the details. It’s that easy.

5. Aufderworlds 8 Step Process
5. The Preparation and Orientation
Aufderworld’s production team and support personnel correspond with client’s designated staff
members to address expectations, installation process, transition process, and logistics. If applicable,
orientation for residents regarding system features and benefits, processes, a comparison with a
question and answer session is available. Residents/Patrons perceive value and improved quality of
life.
6. The Build and Installation
Aufderworld industry certified and trained technicians performing with state-of-the-art
diagnostic/analytical tools install the system. Aufderworld provides experience and a profound history in
comprehensive project management. Nothing is left to chance—no surprises.

6. Aufderworlds 8 Step Process
7. The Training and Quality Control
All performance standards, signal levels, video and audio quality are evaluated to assure manufacturer’s
specifications are met. Technician follows with a brief and easy yet thorough training on the basics of
system operation and maintenance with customer staff. Comfort with and confidence in the system is
paramount.
8. The Support
Aufderworld is driven by the success of its customers. We understand the part a relentless ongoing
system support structure plays. Exemplary business relationships are foremost in Aufderworld’s
mission and first class support is rudimentary to achieving this goal.

7. Service and Support
An Exclusive three tier Service Level Agreement with specialized support personnel
dedicated to both the programming and the technical aspects of a system allows
Aufderworld the position, among DirecTV Providers, of:
HIGHEST CUSTOMER RETENTION—LOWEST CHURN RATE
#1 in Support

8. Service Area
 Aufderworld from its headquarters in Minneapolis, MN has installed systems across the United States
including 4 in Alaska and 2 in Puerto Rico. With an adept staff and a network of experienced qualified
support partners, Aufderworld lives with the concept that,
“Service is a matter of minutes, not miles”
 Aufderworld’s national foot print makes it the right choice for a property wherever it is located and
the perfect choice for an organization’s multiple location standardized system national roll out.

9. Aufderworld – Make the Switch Today!
(800) 922-9411- Call For Your Free Evaluation Today!