Visual CV/resume. Manager. Hospitality. Australia.

1. STEPHANIE WHITLOW
Hospitality Manager

2. ABOUT ME
I am currently living and working in Byron
Bay, Australia.
I am assistant manager at Soul Bowl, a
salad bar with an edge.

3. EDUCATION
I achieved 10 GCSE’s and the Duke of
Edinburgh Silver Award in 2005.
I gained three A Levels in English, Philosophy
and Photography and a City and Guilds award in
Creative Computing in 2007.
I am currently studying
Diploma of Management at
the Burleigh Head campus
of
I graduated with a degree in English with
Creative Writing in 2010 from
on the beautiful Gold Coast of
Australia.
Graduating in March 2014.

4. I HAVE ALWAYS
BEEN…
HERE…
Waitress at Langland’s Brasserie in Summer 2008
Polite, punctual and presentable.
Trusted to handle cash and operate the till.
Waiting tables and serving customers.
Preparing food.
A trained barista and bartender.
Acting Manager at Ripples Café and Gelataria
Responsible for the of opening and closing
of businesses.
and Assistant Manager
Entrusted to cash up and work alone, using
my own initiative.
Forthcoming and assertive, leading and
helping as past of a team.
A positive communicator.
Training new/lower levelled staff.
at The Evening Post Theatre bar
from early 2011 til 2012

6. THEN I TRIED THIS…
Taught 2-18 year olds English as a
second language at Jerry’s English
World in Hung Hom, Hong Kong in
2012 for one year.
I wrote my own Creative Writing
course for 6-10 year olds for the
education centre.
Ran my own classes of up to 10
students.
Home-schooled children one to one
in my spare time.

7. NOW I GET TO DO THIS…
Not just satisfying but impressing customers and my
Whilst still:
boss.
Have fun at workCreating and serving fresh, healthy and delicious meals
and juices in a fast paced environment.
Pouring the finest coffee even when under pressure.
Keeping team morale high, guiding others and leading
by example at all times.
Always going above and beyond the call of duty to meet
others needs and expectations.
Abiding and maintaining the highest standards in house
keeping and health and safety.
Ordering all necessary stock, developing strong supplier
relationships and implementing stock rotation.
Work Hard, Play
Utilising ‘Waiter One’ iPad software to analyse sales and
ensure the cashing up is done correctly.
Building a positive and fun work environment for both
customers and staff to enjoy, a space filled with good

8. WHEN I’M NOT WORKING
YOU’LL FIND ME
Here…
And Here…

9. I CAUGHT THE
TRAVEL BUG…
Drove from Wales to Serbia in 2007, through 8 different countries.
Spent Xmas in India in 2008.
Visited countries of the Middle East, Dubai and Qatar, frequently
since 2009.
Inter-railed Europe in 2010: Amsterdam – Berlin – Prague –
Vienna – Budapest – Belgrade – Zagreb – Split – Venice – Nice –
Algeciras, then sailed to Morocco: Algiers – Marrakesh –
Essoueria – Taghazout – Agadir.
Globetrotted to Indonesia and Thailand in 2011.
Drove from Wales to the southern most tip of Croatia in 2011, a
round trip through 9 separate countries.
Flew to the southern hemisphere of Australia in 2012 to start my
working holiday visa.
Holidayed on the SE Asian beaches of Gili T, Boracay and Railay.
Moved to the city of Hong Kong in 2012 to become an English
teacher.

10. Take photographs
Write creatively
I LIKE TO…
Keep a scrap book
Read all kinds of books
Do crosswords
Take long scenic walks
Meditate
Do yoga
Travel
Try things I’ve never done before
Cook
Meet new people
Live in the now
Feel free

11. PERSONAL STATEMENT
Travel is the only cost in life that makes you richer.
My travels and adventures have given me such great passion for life, a drive to succeed in all I take on and
give myself to. I don’t believe in half measures and have always given everything my all, including my work. I
work to live not live to work but ensure that in doing so that I love my job.
I thrive in busy, energetic, team environments where I can utilise my multi-tasking and communication skills. I
am personable and hardworking, implementing all I have learnt in my working career and from my studies as
a manager in order to achieve the aims and objectives of a business. I prioritise customer satisfaction and
high employee morale as a leader, believing that happy workers will make for happy customers. I also regard
a clean and safe work environment a high priority in creating the best space for the best in hospitality.
In every job I have ever had I have quickly been promoted and entrusted with the highest responsibilities. I
can be relied upon and prove myself a valuable and necessary asset to a positive, productive and efficient
team. I have always been a ‘doer’ over a ‘sayer’ and am more than happy to lead by example in guiding my
team and training others. I take my leaderships role humbly and am not afraid to get my hands dirty,
undertaking the lowest and dirtiest jobs to retain respect from my team.
My open-mindedness and gentle nature make me an approachable and well-liked employee, mentor and coworker. I provide support for my superiors, staff and team, stepping up to the plate whenever necessary,
never shying away from any task or responsibility left in my charge.
My career aims and goals are to continue to progress and grow as a manager in the hospitality industry in
the hope of one day owning and running my own business. I am deeply passionate about customer service
and pride myself on doing my job to the best of my ability. In reference to my love of travel, I am determined
to make Australia my base for the foreseeable future and consider everyday here part of my adventure. I am
seeking a position within a company that can offer me sponsorship here, a business I can throw myself
wholeheartedly into and guarantee four years dedication to. I can promise you my hard work will not go
unnoticed and it will prove a successful investment for us both.