communication is the art of transmitting information, idea and attitudes from one person to another. communication is the process of meaningful interaction among human beings.

1. Communication skills and
importance.
By srishti…

2. Communication is a
series of experience of
1. Hearing
2. Smell
3. Seeing
4. Touch

3. Communication
skills
Communication skills is the ability to use
language and express information.
Effective communication skills are a critical
element in your career and personal lives.

4. communication
Goal
1. To change behavior
2. To get action
3. To ensure
understanding
4. To persuade
5. To get and give
infoemation

5. MOST COMMON WAY TO
COMMUNICATE
1. Speaking
2. Writing
3. Visual image
4. Body language

6. Communication
=:On the basis of organizational relationship
1. Formal
2. informal
=: On the basis of Flow
1. Vertical
2. crosswise/Diagonal
3. Horizontal
=:On the basis of Expression
1. Oral
2. Written
3. gesture

8. Communication Involves Three Components
=: Verbal Messages - the words we choose
=: Paraverbal Messages - how we say the words
=: Nonverbal Messages - our body language
These Three Components Are Used To
=: send clear, concise messages
=: receive and correctly understand messages sent to us

9. SENDING MESSAGES
Effective Verbal Message
=: Are brief, succinct, and organized
=: Are free of jargon
=: Do not creat resistance in the listener

10. Nonverbal Messages
Nonverbal messages are the primary
way that we communicate emotions
1. Facial Expression
2. Postures and Gestures

12. RECEIVING MESSAGES
Listening
=: Requires concentration and energy.
=: Involves a psychological connection with the
speaker.
=: Includes a desire and willingness to try and see
thing from another’s perspective.
=: Requires that we suspend judgement and
evaluation.

13. Key Listening Skills
=:Nonverbal–Giving full physical
attention to the speaker and Being
aware of the speaker,s nonverbal
messages.
=: verbal–Paying attention to the
words and feelings that are being
expressed.

14. What makes a
good
communicator ?
1. Clarity
2. Adequacy
3. Integrity
4. Timing

15. Why is communication important
= Inspires confidence
= Builds respect in business and social life
= Helps makes friends
= Develops a distinct personality
= Reveals your ability to others

17. Tips to good
communication skills
1. Maintain eye contact with the audience
2. Body awareness
3. Gestures and expressions
4. Convey one’s thoughts
5. Practice effective communication sklis

18. Effective communication…
It is two way.
It involves active listening.
It reflects the accountability of speaker and
Listener.
It utilizes feedback.
It is free if stress.
It is clear.

19. Thank You!!!!