Speaker: David Babbitt, Technical Program Manager, Spiceworks 11:00 - 12:00 *MSP-Friendly Enable your team and your users to “fish for the fixes” with the Spiceworks Knowledge Base! In this session, learn how to: Capture your team’s knowledge for common procedures, commands, tips, and more Choose among 1000s of preloaded articles to use as-is or to customize for your needs Share how-tos and troubleshooting tips with end users on the user portal