This document discusses Microsoft Dynamics CRM and how it can integrate with social media. It describes features like social engagement that allow organizations to monitor social media for feedback and issues, translate posts into different languages, and respond quickly. Pricing is provided for both the online and on-premise versions of Dynamics CRM, starting at $20 per named user per month. The presentation encourages attendees to submit feature requests, enroll in their advocacy program, and submit evaluations for a chance to win a prize.

1. ALTUS ALLIANCE 2016
ConnectingDynamicsCRMand
SocialMedia

2. Your Presenter
Chris Carre
• Role
• Business Development Executive
• Responsible for Dynamics CRM and Dynamics
NAV discussions

3. CRM Technology Platform
Mobile & Tablet
Social
Marketing

4. Microsoft Social Engagement
• Feedback from social media and constituents
• @ your organization or general
• Sentiment Analysis insight
• Translated in Native Language
• Quick response to issues or problems
• Post directly from the solution
• Pull information down to contact and account
records

5. Licenses and Pricing
• Dynamics CRM Online
• $20/named user/month
• Free for organizations with 10 or more Professional Users
• Dynamics CRM On Premise
• $20/named user/month
• Internet Facing Deployment Required

6. ALTUS ALLIANCE 2016
Altus Ideas
Thenewwayforyoutosubmitfeature
requeststous.

7. ALTUS ALLIANCE 2016
Altus Advocates
Membershiphasitrewards.
Enrolltoday.

8. ALTUS ALLIANCE 2016
Submit your
evaluations to win!

9. Thanks for coming!
@altusdynamics
altusdynamics.com
linkedin.com/company/altus-dynamics