Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Curriculum vitae s masuku
1. CURRICULUM VITAE
OF
Sithembiso Masuku
PERSONAL INFORMATION
Title : Mr
Name : Sithembiso
Surname : Masuku
Date of Birth : 29 January 1992
Identity Number : 920129 5671 080
Age : 25
Residential Address : 7439 Mahlangu Street
Daveyton
1520
Marital Status : Single
Gender : Male
Contact Number : 078 065 8076 and 079 952 2423
Email Address : masukusithembiso@gmail.com
Home Language : Isizulu
Other Languages : English, Southern and Northern Sotho
Drivers Licence : Yes
Licence Code : C1
Criminal Record : None
2. EDUCATION AND QUALIFICATIONS
Institution : Dinoto Technical Secondary
Highest Grade Passed : 12
Subjects Passed : English
Isizulu
Life Orientation
Life Sciences
Physical Sciences
Electrical Technology
Mathematics
Year of completion : 2009
Institution : FoodBev SETA
Credits : 125
National Certificate: Food and Beverage
Packaging Operations
NQF Level 3
Year of Completion : 2011
Institution : Vaal University of Technology
Course : Diploma in Information Technology and
Communication.
Modules :
Semester 1 (2013)
Applied Communication skills: Mod 1.1
Development software Mod 1.1 (Visual Basic)
3. Information Systems: Mod 1.1
Entrepreneurship
Programming Logic: Mod 1.1
System Software : A+
EDL
Semester 2
Applied Communication skills: Mod1.2
Development software Mod 1.2 (Visual Basic)
Information Systems: Mod 1.2
Cyber Law
Programming Logic: Mod 1.2
System Software : N+
Basic Accounting
EDL
Semester 3
Applied Communication Skills: Mod 2.1
Development software Mod 2.1 (ADO.NET)
Business Analysis: Mod 2.1(SQL + Theory)
Information Systems: Mod 2.1
Web Management: Mod 2.1
System Software: N++
Semester 4
Applied Communication Skills: Mod 2.2
Development software Mod 2.2 (Java)
Business Analysis: Mod 2.2(PL/SQL + Theory)
Information Systems: Mod 2.2
Web Management: Mod 2.2
Operating Systems
Semester 5
Business Analysis 3.1
Information Systems 3.1
Information Systems 3.2
Semester 6
Business Analysis 3.2 (In-service Training)
4. Year of Completion : 2016
Institution : Vaal University of Technology
Course : B-Tech Information Technology
Modules : Project Management 4
Research Methodology
Computer Security 4
Information and Technology Management
4
Duration : 1 Year
Start Date : February 2017 – Present
CAREER HISTORY
Name of Company : Unilever South Africa Foods Coastal
Region
Position : Learnership Apprentice
Responsibilities :
Operate a wrapping process on a
food
Automated packaging line.
Operate filling process on a food
Automated packaging line.
Operate Tape Sealing equipment
on a food automated packaging
line.
Perform first line maintenance.
Perform quality control practices in
a food or sensitive consumer
product operation.
Write/present/sign texts for a range
of communicative contexts.
Duration : 2 Years
5. Name of Company : Vaal University of Technology
Position : Tutor
Responsibilities : Lecturer Assistance
Tutoring Students
Mentoring First Year Students
Working closely with Student Support
Duration : 1 Year
Name of Company : Mpact Plastic Containers
Position : IT Support Engineer
Responsibilities :
• Systems Administrator for all
MPACT Plastic Containers sites
• Microsoft Server 2008 R2
Administrator
• Microsoft Server 2012 Administrator
• Microsoft Server 2003 Administrator
• Microsoft SharePoint 2013
Administrator
• Microsoft Exchange Administrator
• Installation, Support and Training of
Application
• Installation and Support of Microsoft
Lync/Skype for Business
• Microsoft Office365 Administrator
• Webmarshal m86 Administrator
• F-Secure Administrator
(Deployment of Anti-Virus Software
from the Management Portal)
6. • Unifi Controller Administrator Local
and Cloud hosting
• Support and Installation of Microsoft
Dynamic CRM
• Software and Hardware
procurement of MPACT Plastic
Containers
• Working with Microsoft Windows
Xp, 7, 8 and 10
• Installation and Setup of Servers,
Desktop, Laptops and Devices
• Updating PCs with latest software
• Server, Desktop and Laptop
maintenance
• Kaseya Automated Infrastructure
Management System
• Compile Weekly/Monthly Report for
MPACT Plastic Containers sites
• Tickets to be resolved before it
exceeds SLA
• Provide and document solutions for
FAQ’s
• Monitor Uptime/Internet
Usage/Hardware Failures/Email
Usage/Anti-Virus Protection on all
Sites
• After Hours Support (Standby)
• Daily Backups of Servers
Duration : 1 June 2016 – 30 June 2017
Name of Company : EOH Mthombo
Position : Field Support Engineer
7. Responsibilities :
• Systems
Administrator for all MPACT Plastic
Containers sites
• Microsoft Server 2008 R2
Administrator
• Microsoft Server 2012 Administrator
• Microsoft Server 2003 Administrator
• Microsoft SharePoint 2013
Administrator
• Microsoft Exchange Administrator
• Installation, Support and Training of
Application
• Installation and Support of Microsoft
Lync/Skype for Business
• Microsoft Office365 Administrator
• Webmarshal m86 Administrator
• F-Secure Administrator
(Deployment of Anti-Virus Software
from the Management Portal)
• Unifi Controller Administrator Local
and Cloud hosting
• Support and Installation of Microsoft
Dynamic CRM
• Software and Hardware
procurement of MPACT Plastic
Containers
• Working with Microsoft Windows
Xp, 7, 8 and 10
• Installation and Setup of Servers,
Desktop, Laptops and Devices
• Updating PCs with latest software
8. • Server, Desktop and Laptop
maintenance
• Kaseya Automated Infrastructure
Management System
• Compile Weekly/Monthly Report for
MPACT Plastic Containers sites
• Tickets to be resolved before it
exceeds SLA
• Provide and document solutions for
FAQ’s
• Monitor Uptime/Internet
Usage/Hardware Failures/Email
Usage/Anti-Virus Protection on all
Sites
• After Hours Support (Standby)
• Daily Backups of Servers
Duration : 1 July 2017 - Present
CAREER EXPERIENCE & SKILLS
Done duties such as taking phone calls, taking messages and responding to
inquiries.
Excellent experience as an office assistant.
Proficient with computer literate such as Microsoft Word, Excel, PowerPoint and
Internet Explorer.
Excellent filing experience
Able to teach or train others in regards of computer literacy, food and beverage
packaging operations.
Have a strong customer service skills
Certificate of achievement (NQF Level 3) Food and Beverage Packaging
Operations.
Server Management (Windows 2008).
Entire Sites IT Administrator Mpact Plastic Containers.
9. ACHIEVEMENTS
Certification of good leadership skills (Head boy of the school)
National Certificate in Junior Achievement Program.
System Software : N+ Certificate (Cisco Switching and Routing)
System Software : A+ Certificate (Cisco)
Operating Systems Certificate
Best Leaner-ship Apprentice student
Mentor for first year Students for the Academic Year 2016 at the Vaal
University of Technology
INTERESTS
I have good technical leadership and organisational skills. I can solve problems in
difficult circumstances and I am a confident, driven individual who adapts quickly to
change. Furthermore I am a self starter with a strong sense of urgency who
responds positively to challenges and pressure. I am a fast learner who is a practical
problem solver, a fluent communicator, flexible and responsive.
REFERENCES
1. Name : Morne Ziemkendorf
Relationship : IT Support Engineer (EOH)
Contact number : 061 195 5674
2. Name : Connie Hlatshwayo
Relationship : Lecturer
Contact number : 072 3470 972
3. Name : Thapelo Kgakatsi
Relationship : Center for Academic Development
Development Facilitator (VUT)
Contact number : 078 585 5213
Name : Nkosana Zwane
Relationship : Manager (Unilever)
Contact number : 083 709 2522 OR 071 420 4054