1. Silvia Monroig
13005 York Ridge Drive, Unit 135, Charlotte, NC 28273 | 704-770-6185 | silviamonroig@ymail.com
Objective
To obtain a position where I can apply my work experience and skills as a claims adjuster, and legal assistant.
Skills & Abilities
CLAIMS ADJUSTER:
. Obtained and review all the necessary information such as accident reports, medical records, recorded statement,
coverages, to determine liability.
· Negotiated claim with attorneys and clients.
· Have handled, bodily injury claim, auto claims, slip and falls, dog bite claims, food borne illness claims, total loss claim,
property damage claims, in all eastern states and several western state.
. Fluent in both English and Spanish.
· All with an emphasis on customer service.
· As a legal assistant, met with clients to determine if we were able to add value to a claim based on vehicle impact, injury,
and liability.
. Setup claims and handed over to the case manager to continue to handle.
. Handled all Spanish auto injury walk in clients, explained the procedure in detail and if we were not able to help
explained why in detail.
LEADERSHIP
. Under very little or no supervision, was able to input and move more file then our goal required us to each month.
. Helped my co-worker to ensure that our monthly goal was met.
. Helped with Marketing.
Experience
THE LAW OFFICES OF MICHAEL A. DEMAYO
· From 8/31/2009 TO 4/29/2016
TRAVELERS INSURANCE COMPANY
· FROM
· 11/17/2001 TO 8/25/1009
LIBERTY MUTUAL INSURANCE COMPAN Y
. FROM 1/2/4 TO 11//2001