3. • What is management?
Management is as old as man himself.
4. Definition
“Management is the process of designing and
maintaining an environment in which individual,
working together in groups, accomplish their aims
effectively and efficiently.”
“Management is the attainment of organized
goals in an effective and efficient manner through
planning, organizing, leading and controlling
organizational resources”.
5. Functions of management
• Planning
“The management function concerned with
defining goals for future organizational
performance and deciding on the tasks and
resources use needed to attain them”.
• “Management functions that involves the
process of defining goals, establishing strategies
for achieving those goals, and developing plans
to integrate and co-ordinate activities”.
6. Organizing
• “The management function concerned with
assigning tasks, grouping tasks into
departments and allocating resources to
department”.
• “Management function that involves the
process of determining what tasks are to
be done, who is to do them, how the tasks
are to be grouped, who reports to whom
and where decisions are to be made”.
7. Leading
• The management function that involves the
use of influence to motivate employees to
believe the organizational goals.
• Management function that involves
motivating sub ordinates, influencing
individuals or teams as they work.
Selecting the most effective
communication channels or dealing in any
way with employee behavior issues.
8. Controlling
• The management function concerned with
monitoring employees activities, keeping
the organization on truck toward its goals
and making corrections as needed.
• Management function that involves
monitoring actual performance, comparing
actual to standard and taking action, if
necessary.
10. Management Skills
• A managers job is complex and
multidimensional and requires a range of
skills.
• Conceptual skills
• Human skills
• Technical skills.
11. • Conceptual skills
• The cognitive ability to see the
organization as a whole and the
relationship among its parts.
• The ability to think and to conceptualize
about abstract and complex situations.
12.
13. • Human Skills
• The ability to work with and through other
people and to work effectively as a group
member.
• The ability to work well with other people
individuals and in a group.
14. • Technical Skills
• The understanding of and proficiency in the
performance of specific tasks.
• Knowledge of and proficiency in a
specialized field .
17. Vertical Differences
• Top managers
A manager who is at the top of the
organizational hierarchy and is responsible
for the entire organization.
18. • Middle Managers
A Manager who works at the middle
levels of the organization and is
responsible for major departments.
19. • Project Mangers
A Manager is responsible for a
temporary work project that involves the
participation of other people at a similar
level in the organization.
20. • First-line Managers
A Manager who is at the first or second
management level and its directly
responsible for the production of goods
and services.
21. Horizontal Differences
• Functional Manager
A Manager who is responsible for a
department that performs a single
functional task and has employees with
similar training and skills.
22. • General Manager
A Manager who is responsible for
several departments that perform different
functions.
25. Relationship of Conceptual, Human and
Technical Skills to Management Level
Conceptual Skills
Human Skills
Technical Skills
Management Level
Top Managers
Middle Managers
First-Line Managers
Non managers
26. Management Level in the Organizational Hierarchy
Middle Managers
Top Managers
First-Line
Managers
People at
these levels
may also
have
horizontal
project
manager
responsibility
CEO
Business Unit Head
Department Manager
Functional Head
Nonmanagerial Employees