Sr. Learning and Development Specialist (e-Learning Developer) 20+years of proven success in:  Training Design & Facilitation  Articulate Storyline e-learning authoring tool  Training Needs Assessment-ADDIE  New Hire Orientation on-boarding  Train the Trainer Development  Coordinate outside vendors for in-house trainings  Safety, OSHA, Haz/com Ergonomics  LMS:Skillsoft, Halogen, Taleo System  Visual Communications Company-wide TV’s  Training Records Management  FDA, , QSR, cGMP, ISO, CAPA Training  Management Training Analyst  Captivate e-learning authoring tool  Human Resources Training Manager

1. Sherali Jiwani
1222 Calle Oriente, #4.
Milpitas, CA 95035 (408) 478-5516
sheralijiwani@sbcglobal.net
www.linkedin.com/in/sheralijiwani
Summary
Sr. Learning and Development Specialist (e-Learning Developer) 20+years of proven success in:
 Training Design & Facilitation  Articulate Storyline e-learning authoring tool
 Training Needs Assessment-ADDIE  New Hire Orientation on-boarding
 Train the Trainer Development  Coordinate outside vendors for in-house trainings
 Safety, OSHA,Haz/com Ergonomics
 LMS:Skillsoft, Halogen, Taleo System
 Visual Communications Company-wide TV’s
 Training Records Management
 FDA, , QSR, cGMP, ISO, CAPA Training  Management Training Analyst
 Captivate e-learning authoring tool  Human Resources Training Manager
Professional Experience
Santa Clara Valley Water District, San Jose, CA Sep. 2015 – Jan. 2016
Human Resources
Sr. Management Analyst
 Provide professional and analytical assistance in the administration and management in training.
 Convert classroom training into e-Learning from scratch.
 Formulating and implementing policies, goals, and procedures; identify outdated policies analyze relevant and
recommendations.
 Conduct training needs analysis; Develop training modules and visual aids; Coordinate vendor delivered
training; Develop communication to promote branding and awareness of training programs; Learning
Management Systems “Halogen” (LMS).
 Provide technical assistance in the administration of human resources and personnel programs; ensure
compliance with applicable laws and regulations.
Carl Zeiss Meditec, Dublin, CA Dec, 2003 – May, 2015
Human Resources
Sr. Learning & Development Specialist
 Designed and developed online training modules using Articulate Storyline 2
 Managed LMS Skillsoft cloud-based learning system to coordinate online training for over 1,700 employees
worldwide.
 Developed, deigned, and delivered technical and other training modules such as DFT, ESD, GDP, HIPAA,
Complaint Handling, NC, CAPA, Ethics and Code of Conduct, GMP, OSHA Safety, Haz/com, QSR, FDA, ISO,
Inspection readiness, Health Care, Critical Incident, Social Media, Communication & Collaborations, Team
building, Train the Trainer, Computer programs, Harassment & Discrimination, Lean process, Blueprint
Reading, Agile application, Troubleshooting and Problem Solving, and more.
 Design, developed, Implement, manage, and facilitate New Hire Orientation program.
 Manage Tuition Reimbursement Program.
 Oversee company training budget.
 Supervise on-line company-wide compliance training tracking Matrics.
 Participate in the administration of numerous employee processes such as Open Enrollment, relocation and
immigration procedures, new hire candidate processing, and employee recognition programs.

2. LifeScan, Inc. (a Johnson & Johnson Company), Milpitas,CA 1987 – 2003
Human Resources
Learning & Development Specialist
 Developed and delivered Quality System Regulations course to 320+ Operations associates resulting in 82%
quality improvement.
 Redesigned and delivered New Hire Orientation, streamlining program from two days requiring involvement of
12 subject matter experts to a single trainer, six-hour blended session using online/live courses and a survival kit.
Improved ratings from 2.2 to 3.4 on 4 point scale.
 Developed and delivered FDA Inspection Readiness workshop that prepared 3100+ employees for a
successfulFDA inspection and increased effectiveness awarenessby 68%
 Developed and delivered “On the Job Trainer (OJT)” an interactive 8-hour certification workshop,
resulting in certified 103 new on the job trainers, and OJT training effectiveness increased by 65%.
 Developed and delivered Decision-Making Excellence, an interactive regulatory compliance course that
resulted in a 72% increase in regulatory compliance.
 Developed and delivered cultural diversity sensitivity training to 600+ employees, improving cross
communication among 33 different cultures at firm.
 Designed training for company campus tour guides, ensuring consistent company message.
 Redesigned centralized training record system, improved reducing time for records by 95%.
Manufacturing Supervisor
Managed instrument manufacturing line with staff of 28
Quality Assurance Inspector
QA Inspector for instrument manufacturing line, ensuring quality of final product release
Education: Professional Communications Degree,University of California Santa Clara
Bachelor of Commerce,University of Karachi, Pakistan
Other Skills
 ADDIE: Instructional Systems Design model
 DFT: Demand Flow Technology Training
 ESD: Electrostatic Discharge Training
 OSHA Safety/Ergonomics and Environmental Training
 Diabetes and Diabetic Products Training
 FDA, ISO, and Internal Audit Training
 HCC: Health Care Compliance Training
 Cultural Diversity Training
Languages: German,Greek,and multiple Pakistani and Indian dialects
Awards, Certifications and Memberships
 Johnson & Johnson Quality Excellence Award for saving firm $1.7 million
 Demand Flow Technology Business Strategy / Kaizen Diploma from JIT Institute
 Process Excellence Green Belt - The Signature of Quality Certification
 Certified professional CPR/First Aid; served over 15 years in Medical Emergency Response Team for both
company & community
 National Member of American Society for Training & Development
 National Member of ASQ - American Society for Quality