This document provides information about a 3-day facility management and maintenance training course taking place in Lagos, Nigeria from July 1-3, 2015. The training will cover topics such as the role of facility management, asset management, health and safety, maintenance approaches, communication skills, and legal requirements. The goal is for participants to gain knowledge and skills related to facility management. The course fee is 126,000 Naira per participant and in-house training can also be provided. Interested individuals should contact the business development desk for registration.

1. Facility Management and
Maintenance
1 – 3 July, 2015 | The Resource Space, Lagos, Nigeria.
This course is available for IN_HOUSE: For further information, please contact: Tel: +234 8037202432, Email:petronomics@yahoo.com. Web: www.thepetronomics.com

2. OVERVIEW
As the facilities management function continues to evolve,
so the range of responsibilities and the methods employed
to deliver services. In this interactive course, participants
are engaged with thought-provoking exercises and
discussions to build solid skills, real-world insight and
valuable know-how to handle the facility management job
with confidence.
This training programme covers the facility management
range providing expert solutions confront head-on the real-
world challenges encountered on the ground.
LEARNING OBJECTIVE
At the successful completion of the programme,
participants will have gained the knowledge and
understanding of:
 The role of facilities management in supporting the
wider organisation at both strategic and tactical
levels through effective property and service
provision.
 The business context for introducing alternative
workplace strategies and the impact of emerging
technologies on the demand for space and
services.
 Recognising and evaluating the resourcing options
available (both in-house and outsourced) and the
potential organisational/commercial implications of
these in the facilities management context.
 Demonstrating awareness of performance
management tools and techniques relevant to
facilities management service contracts.
 Defining the concept of sustainability and
understanding its relevance to, and impact on,
professional facilities management practice.
 Understanding the role and contribution of
facilities managers to property management and
real estate planning.
PERFORMANCE FOCUS
Our programmes are significant investment for your
workforce. They are designed to fill identified industry
knowledge gap and provide hands-on applicable know-how
that gives participants a deeper insight on their deliverables.
The various modules are cultured to encourage
stakeholders to aspire the attainment of operational
efficiency along the business chain.
COURSE CONTENT
What is covered in this Facilities Management
Course?
 Overview of Facilities Management
 Understanding Facilities Management within the
context of an organisation
 Asset management and facility management:
What’s the difference?
 Delivering service in the workplace
 Health and Safety at work
 Security in the workplace
Management and maintenance of assets
 Coordinating end-user Relationship
 Establishing standards
 Determine needs
 Survey for success
 Four approaches to maintenance
 Preventative
 Proactive
 Reactive
 Run-to-Failure
Syndicate Session
 Technical Skills vs. Management Skills: Why many
facility managers rely upon previous technical,
engineering, and maintenance skills to solve
management problems…but is it the best
approach?
Motivating staff to a better performance
 Understanding human motivation
 Motivation techniques
 De-motivation: the signs and symptoms
 Dealing with people problem
 Discipline and control
 Personnel development
 Teambuilding
Controlling the operation
 Mechanisms for management control.
 Setting goals and objectives
 Planning
 Skills Update
 How and when to negotiate and contract for
outsourcing services such as maintenance,
custodial, security, and space design Checklist
 Energy management savings
 Risk-management costs
 Petty Expenses
Facility Legal Requirement
 Compliance
 Municipal code compliance
 Indoor Air Quality
 Security
 Third party premises liability
Effective communication
 Written communications
 Re-assessing personal roles
 Managing time and self-organisation
 Delegation and work allocation
 Management styles and leadership qualities
 Stress management

3. CURRICULUM
Everyone leaves the program with new skills to deal with
people and manage change. The course helps participants
recognize and confront the implications of their actions in a
"safe" environment.
WHO TO ATTEND
Facility managers, office managers, building owners,
contract administration professionals and anyone interested
in facilities management.
DELIVERABLES
Our training programmes are exciting learning events. All
participants during the programme entitled to all course
materials and a certificate of participation. On a written
request, we shall furnish you with a detailed report
summarising our perception of participants’ strengths, areas
for improvement and proposed action plans within four
weeks of concluding the course. Our feedback process
ensures your objectives are achieved by the conclusion of
our training process.
PROGRAMME FEE
The programme fee covers tuition, course materials.
Payment is due upon receipt of the invoice. Our
cancellation policy applies.
- N126,000.00 per participant
IN-HOUSE TRAINING
Petronomics Training can work with your organization to
provide the course to meet your budget at your
convenience (time and location) in the comfort of your
working environment. This collaborative effort, emphasize
actionable learning, the application of theory in practice and
combine core business skills/technical knowledge with
dynamic leadership training.
If you would like to discuss possible collaboration in
developing in-house training, please contact on the details
below.
REGISTRATION
To nominate a participant for this training, kindly forward
the details of your nominated participants, (i.e. name, email
address, telephone nos.) and stating the course your
participant are registered.
To nominate a participant for this training, kindly forward
the details of your nominated participants, (i.e. name, email
address, telephone nos.) and stating the course your
participant are registered.
Business Development Desk
Petronomics Training
Telephone: 08120996728
0803 720 2432
Email: ayantola.victoria@thepetronomics.com
petronomics@yahoo.com
www.thepetronomics.com
ABOUT US
At Petronomics, energy expertise is our resource and
inspiring competence is what we enjoy. The application of
knowledge in driving innovation and ultimately possibilities
is the catalyst that steer a distinctive value proposition.
Braced with visionary advisory board, inspired/cultured
workforce and experience faculty, we provide superior
intellectual resource pool that bridge competency gap for
industry operators. The benefits of our expertise are
accessible through learning programmes, research and
conference services; a blend that sets us as the preferred
pool, professionals approach to upgrade business skills
THE LEARNING APPROACH
In resourcing industry workforce competency, we develop
skills and experience that employer’s value by offering a
comprehensive range of flexible learning options to meet
their learning and development needs through a broad
range of learning approach that offers intensive and
enjoyable experience to participants. Participants benefit
from lectures, case study analysis, group discussion,
workshop, and are also encouraged to learn from other
managers and professionals on their programme by sharing
ideas and experiences. We place a particular emphasis on
group work where participants’ real life situations are used
as vehicles for learning.
FACULTY
Key to our approach is the quality to the faculty members.
Every faculty member on our 20 member team is rigorously
assessed and contracted in line with our Standard
Operating Procedure. Each of them understands that they
have to deliver training and supporting documentation to
the highest standard. They comprise of professionals with
outstanding track records in their area of specialty. Whilst
they bring to bear several years of hands-on experience in
the industry, they are committed to knowledge growth and
have an understanding of the link between strategy and
knowledge capital.
LEARNING ENVIRONMENT
Our programmes are conducted in a decent and cozy
environment globally. We ensure that our participants are
relaxed to refresh in an ambience well conducive for
inspiring and creative brainstorming that accelerate the
learning curve of individual participants. In consolidation of
our value chain, locations are carefully considered using our
five star QC indicator like security, banquet facilities,
accessibility and customer services. Our programme team
works with the facility staff to ensure a personal and warm
welcome to participants.