1. 1033 South Longmore #1024 Mesa,Arizona 85202
Phone 480/833-0516
sheena.yazza1982@gmail.com
SHEENA A.YAZZA
OBJECTIVE
To obtain long term employment with a reputable company which will allow me to
utilize my Customer Service, Clerical, and Sales and Assembly experience.
EMPLOYMENT
05/2014- 05/2015 Corporate Job Bank Tempe,
Arizona
Mesa,Arizona
Assembly/Machine Operator
Worked assembly line making medical parts operated and Tech for NPC 1 NPC 2 machine guage and inspected
needles. Shipping and receiving inventory loading dock warehouse practice all state and federal guidelines for
cleaning room. Insured medical equipment was sterile and assembled correctly data entry.
10/2011-01/2014 R&L Management
Mesa,Arizona
Cashier/Crew Member
Balancing of tills,work flow delegation, food and beverage prep,increase and promotion of sales,insure friendly customer
service and customer satisfaction,oversee new hires while being trained for cashier/crew member positions.
04/08-07/09 American Pacesetters Mesa,Arizona
Customer Service Representative
Third party verification rep placing outbound calls to corporate executives to update mailing information for various
publications. Maintain professionalism while meeting daily and weekly quotas. Excellent customer service skills
including listening, spelling, and consistent data entry applied.
10/2006-07/2007 Randstad Employment Agency Tigard, Oregon
Order Processing Agent
Service activation. Processed credit card and check payments for several wireless and long distance .
providers. Maintained a professionalattitude in a fast paced environment. Met daily, weekly, and monthly stats and
quotas,consistent data entry 10 key by touch.
07/200-05/2002 Tribune Newspaper Mesa,
Arizona
Customer Service Representative
Key account servicing. Duties included building customer relationships , handled incoming calls from subscribers
regarding request, inquiries, complaints, payments, processed sales orders,credit card and check processing,support
inside sales team and field representatives.PC programs used: excel, MC word,company database. Maintained a
professional attitude in a fast pace environment.
EDUCATION:
06/2005 Carrington College Mesa,
Arizona
