This document defines promotion as communication with current and future consumers about a company's products and services using activities like advertising, personal sales, sales promotion, publicity, and direct marketing. The objectives of promotion are to build awareness, persuade consumers, and remind them in order to encourage purchasing. Promotion is important because it can increase sales, employment, and consumers' standard of living. The key elements of promotion discussed are advertising, personal sales, sales promotion, publicity/public relations, and direct marketing. The promotional mix combines these elements based on factors like the product/market nature, product lifecycle, budget, and consumer readiness.
7. Definition for promotion
Activities of the company (advertising, personal sales, sales promotion, publicity,
direct marketing) for communicating the right consumers at the right time
and at the right price!
8. Definition for promotion
The company
communicates its
products, services,
brands, ideas
Informs
Persuades
Reminds
Consumers
take actions and
buy products
9. Objectives of promotion
Building awareness
Persuasion
Reminding consumers
Comparing products
Launcing new product
New way of usage
Frequent purchases
Loyalty
Long-term relations
Building image
10. Objectives of promotion
Awareness – getting to know the company and its products
Arousing interest– persuading the consumers to fullfil their needs of products
Providing information – features and benefits of products and services
Encouraging demand – product trial, more frequent purchases
Brand strenghtening – building long-term relations and loyalty
14. Elements of the promotion
Advertising
Personal Sales
Sales Promotion
Publicity and Public Relations
Direct Marketing
15. Characteristics of promotion elements
Advertising
Paid form of impersonal presentation of products, services, ideas from a
known sponsor
Characteristics
-Public presentation
-Repeatability
-Ability to highlight certain features of products
-Not binding
18. Characteristics
-Reliability
-Big range of consumers
-Special highlighting of products’ features
Characteristics of promotion elements
Publicity and Public Reltaions
Unpaid form of promotion of products through a third party
19. Characteristics
-Time and money savings
-Messages directed to a certain person
-Interactive promotional tool
Characteristics of promotion elements
Direct Marketing
Direct communication via e-mail, web, online posters, phones.....