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Prof. Savica Dimitrieska
BASICS OF PROMOTION
1. WHAT IS PROMOTION?
Definition for promotion
Measures and activities to support, encourage and increase sales!
Definition for promotion
Part of a marketing mix aimed to inform, persuade and remind consumers
about company’s products and services!
Definition for promotion
Communicating consumers in order to build awareness and provoke interest
in buying products!
Definition for promotion
Communication with current and future consumers on company’s products
and services!
Definition for promotion
Activities of the company (advertising, personal sales, sales promotion, publicity,
direct marketing) for communicating the right consumers at the right time
and at the right price!
Definition for promotion
The company
communicates its
products, services,
brands, ideas
Informs
Persuades
Reminds
Consumers
take actions and
buy products
Objectives of promotion
Building awareness
Persuasion
Reminding consumers
Comparing products
Launcing new product
New way of usage
Frequent purchases
Loyalty
 Long-term relations
Building image
Objectives of promotion
Awareness – getting to know the company and its products
Arousing interest– persuading the consumers to fullfil their needs of products
Providing information – features and benefits of products and services
Encouraging demand – product trial, more frequent purchases
Brand strenghtening – building long-term relations and loyalty
Objectives of promotion
Specific Measurable Achievable Realistic Timed
Importance of the promotion
Increases sales
Employment
Acceleration of sales
Higher living
standard
2. ELEMENTS OF PROMOTION
Elements of the promotion
Advertising
Personal Sales
Sales Promotion
Publicity and Public Relations
Direct Marketing
Characteristics of promotion elements
Advertising
Paid form of impersonal presentation of products, services, ideas from a
known sponsor
Characteristics
-Public presentation
-Repeatability
-Ability to highlight certain features of products
-Not binding
Characteristics
-Personal meeting
-Building relationships
-Offering and asking for answers
Characteristics of promotion elements
Personal Sales
Establishing personal contact between the company and consumers
Characteristics
-Instant purchases
-Short-term initiatives
-Encouraging and calling consumers
Characteristics of promotion elements
Sales Promotion
Short-term stimulation of buyers to buy a product
Characteristics
-Reliability
-Big range of consumers
-Special highlighting of products’ features
Characteristics of promotion elements
Publicity and Public Reltaions
Unpaid form of promotion of products through a third party
Characteristics
-Time and money savings
-Messages directed to a certain person
-Interactive promotional tool
Characteristics of promotion elements
Direct Marketing
Direct communication via e-mail, web, online posters, phones.....
3. PROMOTIONAL MIX
Promotional mix
Combination of elements of promotion for better market positioning!
Factors that influence the promotional mix
1. Nature of the product (industrial,consumer goods)
Factors that influence the promotional mix
2. Nature of the market (number and location of consumers)
Factors that influence the promotional mix
3. Lyfe cycle of the product (introduction, maturity, decline)
Factors that influence the promotional mix
4. Avaliable budget
Factors that influence the promotional mix
5. Special features of the promotional elements!
Factors that influence the promotional mix
6. Readiness of the consumers to buy the products and services!
Questions
Definition of promotion
Promotion objectives
Importance of promotion
Elements of promotion
Promotional mix

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