1. Mr. Kumar, Satyendra
Mobile: +971 552199579
Abu Dhabi (UAE.)
E-mail-satyendrahm@gmail.com
Objective
To join an organization which values enthusiasm, professionalism and commitment to performance and offers significant
authority, responsibility and opportunities for growth and learning. Seeking a challenging career in Hospitality field in a reputed
organization supported by an environment that will provide me an opportunity of consistent growth
Employment History:
The Coffee Club (November 2014 – up to present)
Lead Barista
United Arab Emirates
Tata Starbucks Ltd. ( November 2013 – November 2014 )
Barista / Cashier
India
Café Coffee Day ( March 2012 – September 2013 )
Team Member
India
Professional Qualifications:
 Done BSC In Hospitality & Catering Management From Durgapur Educational Society Durgapur (West Bangal) Under Sikkim
Manipal University
 Good command in MS office.
 Proficiency in Internet and email usages.
 Good knowledge of billing software in POS.
Job Profile:
 Advance Knowledge in handling of Coffee Machines and for cold beverages as well.
 Preparing and displaying pastries and cakes in a standard and unique ways.
 Looking after cash and preparing end of day sales report.
 Focus towards target achievement & customer satisfaction.
 Taking care of inventory check and stocktake periodically
 Focusing towards customer’s delight.
 Adhering to the standards and policies.

2. Job Responsibilities:
 Prepare or serve hot or cold beverages,such as coffee, espresso drinks, blended coffees, or teas.
 Describe menu items to customers or suggest products that might appeal to them.
 Clean or sanitize work areas, utensils, or equipment.
 Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
 Order, receive, or stock supplies or retail products.
 Clean service or seating areas.
 Welcome & Connect With Every Customer
 Ensuring food & Beverage quality and 100% customer satisfaction.
 Offers Customer Demonstrations & Samples Using Brewing Equipment
 Prepares Starbucks Beverage to Standards.
 To ensure hygiene standards.
 Handle customer complaints.
 Follow Cash Handling Procedures & Cash Register Policies
 Learns & Demonstrates Creating the Starbucks Experience
 Focus towards target achievement & customer satisfaction
 Prepare coffee in front of the customers and take any input in a positive manner
 Provide customers information about deals and new food and beverage items
 Replace coffee that may have been served cold or is not liked by customers
Strengths:
 Positive attitude towards life & work.
 Ambitious to achieve more.
 Dedications towards the achievement of organizational goals in time.
 A team player likes to lead by example.
 Computer proficiency.
 Communication skills.
Personal Profile:
Father’s Name : Mr. Shankar Mishra
Date of Birth : 15th Feb 1989
Gender : Male
Marital Status : Single
Nationality : Indian.
Language Known : English & Hindi
Passport No. : J6304944
Visa Status : Employment, Active

3. Character references and other supporting documents will be submitted upon request. Thank you.