Sasha Gutierrez is seeking a stimulating and challenging position that offers advancement opportunities. She has over 5 years of experience as an Assistant Manager at Famous Footwear, where she supervised employees, monitored sales activities, ensured good customer service, and performed various administrative duties. Prior to that, she worked as a Security Officer at Second City, writing reports and ensuring safety. She is currently pursuing a Bachelor's degree in Criminal Justice from National Louis University and has an Associate's degree from Wright College. Her skills include store operations, leadership, sales, training, conflict resolution, and cash handling. She provides references from past supervisors.

1. Sasha B Gutierrez
2137 N Springfield, Chicago, IL 60647 773-996-8060
SashaGutierrez@Ymail.com
Objectives
I wantto succeedina stimulatingandchallengingenvironment,buildingthe successof the companywhileI
experience advancementopportunities.
Experience
Famous Footwear, Skokie, IL
2012-Present
Assistant Manager
 PresentProvide customerservicebygreetingandassistingcustomers,andrespondingtocustomer
inquiriesandcomplaints.
 Directand supervise employeesengagedinsales,inventory-taking,reconcilingcashreceipts,orin
performingservicesforcustomers.
 Monitorsalesactivitiestoensure thatcustomersreceivesatisfactoryserviceandqualitygoods.
 Inventorystockandreorderwheninventorydropstoaspecifiedlevel.
 Assignemployeestospecificduties.
 Examine merchandisetoensure thatitiscorrectlypricedand displayedandthatitfunctionsas
advertised.Planbudgetsandauthorize paymentsandmerchandise returns.
 Performworkactivitiesof subordinates,suchascleaningandorganizingshelvesanddisplaysand
sellingmerchandise.
 Reviewinventoryandsalesrecordstoprepare reportsformanagementandbudgetdepartments.
 Keeprecordsof purchases,sales,andrequisitions.
Second City, Chicago, IL
Aug2012- Nov2012
Security Officer
 Write reportsof dailyactivitiesandirregularitiessuchasequipmentorpropertydamage,theft,
presence of unauthorizedpersons,orunusual occurrences.
 Call police orfire departmentsincasesof emergency,suchasfire orpresence of unauthorized
persons.
 Circulate amongvisitors,patrons,oremployeestopreserve orderandprotectproperty.
 Warn personsof rule infractionsorviolations,andapprehendorevictviolatorsfrompremises,using
force whennecessary.

2. Sasha B Gutierrez
2137 N Springfield, Chicago, IL 60647 773-996-8060
SashaGutierrez@Ymail.com
2
Education
Wright College, Chicago, IL, Associates of Arts in Criminal Justice, May 2015
National Louis University, Chicago, IL, Bachelor of Science in Criminal Justice, Present
Assistant Manager Skills
 Store openingandclosingprocedures
 Operational improvements
 Motivational leader
 Salesprofessional
 Traininganddevelopment
 Flexible schedule
 Conflictresolutionskills
 Accurate moneyhandling
References
Ladonna William, Chase Vice President
312-802-0838, donna411312@icloud.com
Sandra Holloway, H&R Block Tax Specialist
773-876-6998, HollowaySandra@yahoo.com
Violet Walczak, Famous Footwear Store Manager
847-673-1744, str61100@retail.brownshoe.com