Sarah Tatum has over 10 years of experience in customer service roles. She received her Associate of Applied Science degree in Medical Coding from Jackson State Community College in 2008. Currently, she works as a Customer Service Representative at Cable South Media, assisting customers with payments and equipment troubleshooting. Previously, she held roles as a Quality Care Lab Technician at Bongard's Creameries evaluating cheese samples, and as a Sales Associate at Video Gold & Tan and Walmart providing excellent customer service.
1. sarahtatum87@gmail.com 123 Pratt Cemetery Rd. Milan, TN 38358 (731) 487-9261
EDUCATION
Jackson State Community College
May 2008 Associate of Applied Science
Medical Coding Curriculum
NCRC Gold Certificate
EXPERIENCE
Cable South Media 3 1056 Jones Blvd. Milan, TN 38358
Customer Service Representative January 2016 – Present
Assist customers with payments and troubleshooting equipment. Meeting monthly sale goals for cable, internet, and
home phone services.
Bongard’s Creameries 3001 U.S. 45 Bypass Humboldt, TN 38343
Quality Care Lab Technician November 2014 – August 2015
Evaluating and analyzing moisture, fat, and salt for raw and cooked cheese samples. Maintaining the correct color and
pH of the raw samples, pulling finished products from the production line every hour for later testing. Micro testing
and keeping paperwork updated in Microsoft Excel.
Video Gold & Tan 1076 E. Van Hook St. Milan, TN 38358
Sales Associate April 2010 – August 2011
Manage weekly work schedule, movie rentals, tan sales, providing excellent customer service, cleaning the store daily,
cleaning tanning beds after each use, managing money for sales made, and recording the banking account information
weekly.
Walmart (seasonal) 15427 S. First St. Milan, TN 38358
Sales Associate Thanksgiving and Christmas 2009
Providing special customer service to each unique customer, managing money, making sure station was completely
stocked with necessary supplies at all times, and keeping areas clean and organized.
SARAH TATUM
