1. Charles Moore, II
5802 Shady Hollow Ln., Chattanooga, TN 37416, (423) 400-3524
Email: charlesmoore84@yahoo.com
Objective: Ambitious individual with eight (8) years of combined engineering and customer service
experience seeking job opportunities in various engineering quality and/or customer service fields
in which to effectively utilize all skills obtained.
Education:
08/2005-05/2013 Tennessee Technological University, Cookeville, TN 38505
Bachelor ofScience:Engineering Technology
Accreditations: Association of Technology, Management & Applied Engineering
Minor: Business
Accreditations: Association to Advantage Collegiate Schools of Business
08/2003-05/2005 Chattanooga State Technical Community College, Chattanooga,TN 37406
Associate ofScience:Pre-Engineering
Engineering Experience:
07/2013-05/2014 Assembly Supervisor: Goodman Manufacturing,Dayton, TN
 Managed 20-30 employees.
 Responsible for maintaining production goals.
 Maintain safety policies and procedures.
 Communicate with other supervisors and managers in various departments.
 Maintained efficient use of line resources to reduce waste.
04/2010-06/2012 Hydro Technician Trainee: Tennessee Valley Authority, Spring City, TN
 Trained in mechanical and electrical print reading for troubleshooting purposes.
 Obtained a proficient knowledge of water,air, oil, carbon dioxide and grease systems.
 Demonstrate understanding of safety procedures.
 Performed environmental and powerhouse inspections.
01/2009-05/2009 Ergonomics & Safety Intern: Cummins Filtration, Cookeville, TN
 Strengthened team support though ergonomic practices.
 Revised and updated safety audits.
01/2008-12/2008 Manufacturing/Quality Assurance Engineer Intern: Luvata Grenada LLC, Grenada, MS
 Led the oil thickness project to monitor oil viscosity.
 Maintained records for incoming/outgoing Returned Goods area.
 Improved and maintained various reports in Excel (i.e., daily/monthly internal and
external leak rates,scrap dollars and customer feedback).
 Assisted lead manufacturing engineer with any and all impromptu tasks.

2. Quality/Customer Service Experience:
04/2015-10//2015 Inventory Control/Quality Assurance Associate: Amazon, Inc.,Chattanooga,TN
 Responsible for maintaining product integrity.
 Ensured proper inventory counts to promote company efficiency.
 Provided assistance to incoming associates.
10/2014-01/2015 Seasonal Pre-Load Employee: United Parcel Service, Chattanooga,TN
 Responsible for receiving and loading packages onto designated trucks in a prompt yet
organized manner.
 Maintained customer satisfactions via package integrity.
 Practiced team-building skills by positively contributing to employee morale.
07/2009-04//2010 Chili’s Server’s Assistant: Chili’s Grill & Bar,Cookeville,TN
 Responsible for maintaining a clean, inviting atmosphere for customers.
 Assisted servers by responding to customer needs and demands.
 Collaborated with other employees to ensure operational efficiency.
Certifications and Training:
 Six Sigma Yellow Belt (2008)
 Forklift training (2011)
Skills:
 Comprehensive understanding of basic computer functions such as, Microsoft Word, Excel, PowerPoint tools
 Detail oriented
 Effective customer service skills
 Positive team building
 Strong communication skills