1. Elizabeth OklesenMcCollum 6 Lantern Lane
Shrewsbury, MA 01545
(508) 845-3493
bmccollum@townisp.com
Education M.Sc. University College London London, U.K. 1988
Major: History and Philosophy of Science
B.S. University of Illinois at Urbana/Champaign 1987
Major: Psychology
Work Experience Staples
Senior Account Manager Framingham, MA (1/14 – Present)
Inside Sales Account Manager responsible for the sales growth and customer
development of a designated account base of small- to mid-size businesses utilizing
online and retail shopping channels. Employ multiple call center and CRM software
programs to increase sales and expand the range of product categories purchased by
accounts. Utilize all available internal resources for service escalation to ensure complete
customer satisfaction.
Shrewsbury Public Schools
Coordinator of Volunteer Activities Shrewsbury, MA (9/06-12/13)
Supported volunteer activities by enhancing traditional efforts, creating new formats for
volunteering, promoting revenue sources,fundraising, and developing relationships with
the local business community. Part-time.
Lucent Technologies/AT&T/NCR Corporation
Professional Account Executive Brentwood, TN (7/95-9/96)
As part of a national account team, sold communications systems to a large healthcare
corporation. Interfaced with corporate buyers on system sales and installations at the
corporate office and remote locations. Coordinated internally with hardware and
software designers,project managers, remote sales teams, and installers, to ensure
success at remote sites.
Account Executive Brentwood, TN (5/93-6/95)
Sold communications systems to embedded base customers and new prospects.
Account Manager San Diego, CA (3/90-5/93)
Sold media products to retail accounts and hospitals.
The Wilkens-Anderson Company
Sales Representative Chicago, IL (1/89-1/90)
Sold laboratory supplies and chemicals to Education and Industry sectors.
Community Service/ Shrewsbury Town Meeting Member 2011 - Present
Volunteer Experience Shrewsbury League of Women Voters 2005 - Present
Voter Services Committee 2005-2006, Treasurer 2006-2008
Celebration in the Garden - fundraiser benefiting Shrewsbury Public Schools
Host Committee Member 2008-2011
Awards/Honors 2014 Staples.com Inside Sales President’s Club
Quota Achievement 1989-1994;2014
Shrewsbury Education Foundation John P. Collins Award for Excellence 2013
University Honors/Bronze Tablet University of Illinois 1987
Phi Beta Kappa National Honor Society 1987
References Available upon request.