Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Event Risk Management Strategy: COVID-19 Pandemic - May 27, 2020 MeetingsNet

109 views

Published on

Brenda Rivers presents the SAFE Approach™, an event risk management strategy, as it relates to recovering from the 2020 Coronavirus Pandemic. ©2020 SAFE LLC. Please do not reproduce without express written consent from SAFE LLC. All rights reserved.

Published in: Leadership & Management
  • Be the first to comment

  • Be the first to like this

Event Risk Management Strategy: COVID-19 Pandemic - May 27, 2020 MeetingsNet

  1. 1. ©2020 SAFE LLC. This presentation and the elements contained herein were created especially for MeetingsNet and are confidential and proprietary to SAFE LLC. Contents may not be shared with any third party without the express written consent of SAFE LLC. Recover & Rebuild Preparing for Post-Coronavirus Meetings 1 May 27, 2020 • Brenda Rivers, JD, HMCC,CIS • President, SAFE LLC
  2. 2. ©2020 SAFE LLC. This presentation and the elements contained herein were created especially for MeetingsNet and are confidential and proprietary to SAFE LLC. Contents may not be shared with any third party without the express written consent of SAFE LLC. 2 Recover & Rebuild Disruption Long Term: Next Normal Short Term: Survival Cancelled or Rebooked Virtual or Hybrid Large Event Bans Public Health Governmental Restrictions Uncertainty OUR CURRENT STATE Re-strategize Re-design Innovation Wellness Sustainability
  3. 3. ©2020 SAFE LLC. This presentation and the elements contained herein were created especially for MeetingsNet and are confidential and proprietary to SAFE LLC. Contents may not be shared with any third party without the express written consent of SAFE LLC. Today’s Agenda Safety of People is #1 Priority Preparedness is #1 Leadership Skill Outcomes: 1. Review a Learning Look-Back Process 2. Apply the Duty of Care Standards to Rebuild 3. Learn the Key Elements for a Risk Management Playbook RISK MANAGEMENT SKILLS FOR A FUTURE BEYOND CRISIS
  4. 4. ©2020 SAFE LLC. This presentation and the elements contained herein were created especially for MeetingsNet and are confidential and proprietary to SAFE LLC. Contents may not be shared with any third party without the express written consent of SAFE LLC. Key Stakeholders at the Table Learning Lookback • How prepared were we? • Debrief and recommend • Best and worst • What matters most • Build a better future • Short-term survival • Long-term next normal
  5. 5. ©2020 SAFE LLC. This presentation and the elements contained herein were created especially for MeetingsNet and are confidential and proprietary to SAFE LLC. Contents may not be shared with any third party without the express written consent of SAFE LLC. 5 It’s difficult to create a crisis plan in the middle of a crisis. • No off-the-shelf plan • Trial and error • Not strategic • No rehearsals • No unified supplier response • Compressed time • Uncertainty LESSONS LEARNED LESSON 1
  6. 6. ©2020 SAFE LLC. This presentation and the elements contained herein were created especially for MeetingsNet and are confidential and proprietary to SAFE LLC. Contents may not be shared with any third party without the express written consent of SAFE LLC. 6 Now is the time to develop a risk management strategy. • Covid-19 as a case study • Apply 4 duty of care standards • Start at beginning of planning process • Strategic meeting and risk management policy • Create muscle memory playbook with 6 critical elements LESSONS LEARNED LESSON 2 McKinsey & CO “Jumpstarting Resilient and Reimagined Operations
  7. 7. ©2020 SAFE LLC. This presentation and the elements contained herein were created especially for MeetingsNet and are confidential and proprietary to SAFE LLC. Contents may not be shared with any third party without the express written consent of SAFE LLC. 7 Crisis reveals true leaders. • Leaders lift their teams to do extraordinary things • Moral, legal, ethical duty to postpone meetings until safe • Risk preparedness leads transformation • High emotional IQ is to stand in the shoes of attendees. LESSONS LEARNED LESSON 3 A smooth sea never made a skilled sailor. Franklin D. Roosevelt Skills to invent/execute a crisis response plan = skills to rebuild/revitalize industry “ ”
  8. 8. ©2020 SAFE LLC. This presentation and the elements contained herein were created especially for MIC of Colorado and are confidential and proprietary to SAFE LLC. Contents may not be shared with any third party without the express written consent of SAFE LLC. 8 Leadership Skills to Recover & Rebuild Safety of People is #1 Priority COMMUNICATION: EARLY & OFTEN • Sanitation, hygienic standards of hotels and venues • Protection against asymptomic transmission • Policy on sick attendees • Social distancing diagrams • Onsite health services, masks, temperature checks, gloves • Virtual engagement options, wellness, sustainability • Privacy issues with collecting health information • Food and beverage safety “What needs to be present to create a comfortable and secure meeting? ”
  9. 9. ©2020 SAFE LLC. This presentation and the elements contained herein were created especially for MeetingsNet and are confidential and proprietary to SAFE LLC. Contents may not be shared with any third party without the express written consent of SAFE LLC. 9 Current State of Preparedness Vulnerability Assessment Identify the Resources Develop the Crisis Response Plan Integrate the Crisis Communication Plan Recover & Evaluate 1. Duty to Research 2. Duty to Inform 4. Duty to Plan 3. Duty to Recommend 1. 2. 3. 4. 5. 6. THE SAFE APPROACH™ 4 Duty of Care Standards and 6 Risk Management Strategy Elements
  10. 10. ©2020 SAFE LLC. This presentation and the elements contained herein were created especially for MeetingsNet and are confidential and proprietary to SAFE LLC. Contents may not be shared with any third party without the express written consent of SAFE LLC. 10 • Leadership, events team, financial, communications, legal, human resources, travel • Roles and responsibilities • Event professional as trusted advisor • Research, inform, recommend, plan, record • Crisis communications team: messaging campaign PEOPLE: ARE PEOPLE IN THE RIGHT PLACES? CRITICAL ACTIONS FOR THE RECOVERY RESPONSE PLAN1.
  11. 11. ©2020 SAFE LLC. This presentation and the elements contained herein were created especially for MeetingsNet and are confidential and proprietary to SAFE LLC. Contents may not be shared with any third party without the express written consent of SAFE LLC. 11 1. PEOPLE – Safety and well-being are priority 2. BUSINESS PURPOSE – Second priority: ROE & ROI 3. CONTRACTUAL – Force majeure, cancellation, rebooking, attrition, vendors, hotel, destination 4. FINANCIAL – Analyze impact of safety on budget COMPARATIVE ANALYSIS OF COMPELLING FACTORS CRITICAL ACTIONS FOR THE RECOVERY RESPONSE PLAN2.
  12. 12. ©2020 SAFE LLC. This presentation and the elements contained herein were created especially for MeetingsNet and are confidential and proprietary to SAFE LLC. Contents may not be shared with any third party without the express written consent of SAFE LLC. 12 5. LEGAL – Renegotiate, force majeure to allow pandemic, partial performance, impractical 6. BRAND IMPACT – Reputation elevation or damage 7. INSURANCE – Mitigation opportunities, claims process 8. KEY DECISION MAKER – Identify tipping point and call to action COMPARATIVE ANALYSIS OF COMPELLING FACTORS CRITICAL ACTIONS FOR THE RECOVERY RESPONSE PLAN2.
  13. 13. ©2020 SAFE LLC. This presentation and the elements contained herein were created especially for MeetingsNet and are confidential and proprietary to SAFE LLC. Contents may not be shared with any third party without the express written consent of SAFE LLC. 13 VULNERABILITY STUDY OPTION 1: Cancel event or hold entirely virtual OPTION 2: Hold hybrid event at reduced attendance OPTION 3: Redesigned event at new date/location/purpose CONTINGENCY PLANS FOR POST PANDEMIC MEETING CRITICAL ACTIONS FOR THE RECOVERY RESPONSE PLAN3.
  14. 14. ©2020 SAFE LLC. This presentation and the elements contained herein were created especially for MeetingsNet and are confidential and proprietary to SAFE LLC. Contents may not be shared with any third party without the express written consent of SAFE LLC. 14 Post-Pandemic Vulnerability Study
  15. 15. ©2020 SAFE LLC. This presentation and the elements contained herein were created especially for MeetingsNet and are confidential and proprietary to SAFE LLC. Contents may not be shared with any third party without the express written consent of SAFE LLC. 15 Conclusion: How do we recover & rebuild? • Safety of people is #1 priority • Preparedness leads transformation • Event risk management supply chain = Vulnerability Study and Risk Management Plan
  16. 16. ©2020 SAFE LLC. This presentation and the elements contained herein were created especially for MeetingsNet and are confidential and proprietary to SAFE LLC. Contents may not be shared with any third party without the express written consent of SAFE LLC. 16 Q&A Contact Brenda Rivers: brivers@SAFELLC.com Visit our website SAFELLC.com Ask questions by commenting on our Stay Healthy and Wise blog: SAFELLC.com/covid-19-discussion

×