1. August 12, 2016
To Whom It May Concern:
I am pleased to write this letter of recommendation for, Sarah Lawhorne. Sarah worked for
Samsung Walk-In Repair Center until the store closed on August 13th 2016 and I, Michelle Roy,
was her direct manager.
During her employment at the company, Sarah went from Customer Service Representative
(CSR) to a Lead CSR. Sarah is a hard-working individual who knows how to get the job done
quickly and effectively. I highly recommend Sarah to any company. She is well organized,
dependable, timely, trustworthy, and always brings a positive attitude to her work. Sarah exhibits
superior communication skills, and work well as part of a team or as a leader when required.
Most importantly she is highly respected by colleagues, customers and management all around.
We wish Sarah Lawhorne the greatest success with any future endeavors and I can assure that
she comes highly recommended by all Samsung management.
Sincerely,
Michelle Roy, Store Manager
C: 832-212-9159
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