1. Dpt. Of
Behavioral
Sciences
MMDC
Sanaan AroojSanaan Arooj

2. Intelligence
Ability to
•Achieve
Knowledge and
apply skills
•Solve a Problem

3. I.Q Formula

4. Emotional Intelligence
•Accurately perceive emotions
•Facilitate thinking
•Understand emotional meanings
•Manage emotions
Emotional abilities are divided into
Four areas: Capacity to

5. Component of
Emotional Intelligence
•Self-awareness
•Managing emotions
•Motivating oneself
•Recognizing emotions in others
•Handling relationships
Peter Salovey & John Mayer. 1990

6. How to improve
Emotional Intelligence
•Observe how you react to people
•Look at your work environment
•Do a self-evaluation
•Examine how you react to
stressful situations
•Take responsibility for your actions
•Examine how your actions
will affect others

9. Erikson’s Eight DEvElopmEntal
stagEs

11. Thank You

12. mCQs
Intelligence is Ability to
achieve_________
•Work
•Safety
•Problem
•Knowledge
I.Q Formula include all
except____________
•Chronological age
•Physical age
•Biological age
•Social age
Emotional abilities are
divided into ____ areas
•Three
•Seven
•Four
•Two
Freud’s present Psycho_____
Stages
•Social
•Environmental
•Sexual
•Biological

13. Intimacy Vs. Isolation is
___ stage of Erikson’s
Developmental Stages
•8th
•6th
•4th
•2nd
Formal operational
stage is a
developmental stage of
_____________
•Freud
•Erikson
•Piaget
•Mayer
MCQS