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Chocolate 
packaging and 
purchase behaviour 
Cluster analysis approach
LOGO Introduction 
Packaging is regarded as important component of our 
modern lifestyle and significant element of the branding 
process. 
Today, chocolate is marketed in different ways to 
different consumer segments and hence packaging of 
chocolate is therefore tough Job. 
Here cluster analysis approach is organised on 139 
students who furthered divided into 3 subgroups.
LOGO 
Further one way annova is used to find out the significant 
difference between groups. 
After all that we check the buying behaviour of all 
subgroups related to there demographics.
LOGO Review of literature 
AUTHOR Y 
E 
A 
R 
TOPIC RESULT REFERENC 
E 
S.Shekar 
and 
P.Raveendran 
2 
0 
1 
3 
Chocolate Packaging and 
Purchase Behaviour: A 
Cluster Analysis Approach 
There is a significant difference 
between different age group purchase 
behavior 
Indian journal 
of marketing
LOGO Objective 
To find out how chocolate packaging influence the 
students of different segment aging between 10-28. 
To check the Purchase behaviour of students regarding 
chocolates.
LOGO Research methodology 
1 Type of study Exploratory cum Descriptive 
2 Population Students (school, college and PG) 
3 Sampling unit Respondents who aware about chocolate 
4 Sampling technique Judgmental sampling 
5 Data collection Primary 
6 Sample size 139
LOGO 
Questionnaire 
Section 1 
Demographics questions 
 Gender 
 Age 
 Level of education 
 How many times you purchase chocolates in a month 
 How much money you willing to spend on chocolate at a time
LOGO 
• Section 2 
Likert scale questions 
• While purchasing chocolate you look for expiry dates 
• While purchasing chocolate you look for ingredients 
• While purchasing chocolate you look for manufacturing unit’s address 
• While purchasing chocolate you look for nutritional information 
• colour of an chocolate affect your purchase decision 
• shape of an chocolate affect your purchase decision 
• brand name of an chocolate affect your purchase decision 
• packaging material of an chocolate affect your purchase decision 
• picture of an chocolate affect your purchase decision 
• price of an chocolate affect your purchase decision 
• size of an chocolate affect your purchase decision
LOGO Respondents 
Male=70 
Female=69 
139 
10-18=20 
19-22=66 
23-28=53 
139 
Up to 
12th=18 
10-18=20 
139 
Graduate=51 
PG= 70
LOGO Analysis 
MS Excel- 
2010 
SPSS 
version-18 
Tools 
Count 
function 
Charts and 
diagrams 
Hierarchical 
cluster 
K-means 
cluster etc. 
Techniq 
ues
LOGO Analysis 
Dendogram chart
LOGO 
Number of cluster 
Cluster 1 54 
2 38 
3 47 
Total 139
LOGO 
Annova table 
All values are 
Significant 
Factors 
expiry 
ingredients 
manufacturing 
nutrition 
colour 
shape 
brand 
packaging 
picture 
price 
size 
Sig. 
.000 
.000 
.000 
.000 
.000 
.000 
.000 
.000 
.000 
.029 
.001
LOGO 
Final Cluster Centers 
Factors 
Expiry dates 
ingredients 
manufacturing 
nutrition 
colour 
shape 
brand 
packaging 
picture 
price 
size 
1 2 3 
1.65 3.03 1.83 
2.3 4.03 2.66 
2.56 4.47 3.45 
2.41 3.92 3.04 
3.35 3.82 1.6 
3.13 3.68 2.04 
2.24 2.18 1.28 
2.63 3.11 1.91 
3.13 3.63 1.89 
3.13 2.89 2.47 
2.96 3.13 2.23
LOGO Conclusion 
Basis Cluster 1 Cluster 2 Cluster 3 
Type of 
Students 
relating the 
group 
60% students from 
up to 12th are 
consider in this 
group 
94% student are 
graduate or PG 
62% student in 
this group are PG 
student 
How many 
time purchase 
chocolate in a 
month 
These shows mix 
response during 
chocolate purchase 
58% they purchase 
chocolate less than 5 in 
a month 
They mostly 
purchase 5-10 
chocolate in a 
month 
Crosstab between demographic and cluster
LOGO Conclusion 
cluster 1 cluster 2 cluster 3 
Married doctor Desi person College guy 
very health conscious not health conscious health conscious 
well aware about product not an aware customer Well aware about product 
brand conscious little bit price matters highly brand conscious 
not going on packaging of the 
packaging doesn’t matter packaging matters a lot 
product 
not very much consider price look and design doesn’t matter Design matters allot 
value of product matters Value of product don’t matter feature of product matters
LOGO References (APA Form) 
Shekar, S., & Raveendran, P. (2013, November 6). Chocolate 
Packaging and Purchase Behaviour: A Cluster Analysis 
Approach. Retrieved November 19, 2014, from 
http://www.indianjournalofmarketing.com/archives/2013/jun 
e2013.html 
Ampuero, O., & Vila, N. (2006). "Consumer Perceptions of 
Product Packaging." Journal of Consumer Marketing ,23 (2), 
pp. 100-112. 
 Mccracken, J. C., & Mackln, M. C. (1998)."The Role of Brand 
Names and Visual Cues in Enhancing Memory for Consumer 
Packaged Goods." Marketing Letters ,9 (2), pp. 209 - 226. 
 Thomas, J. W. (2007)."The Basics of Packaging Research." 
Retrieved from 
http://www.decisionanalyst.com/publ_art/packaging.dai.
LOGO

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Chocolate packaging and purchase behaviour cluster analysis

  • 1. Chocolate packaging and purchase behaviour Cluster analysis approach
  • 2. LOGO Introduction Packaging is regarded as important component of our modern lifestyle and significant element of the branding process. Today, chocolate is marketed in different ways to different consumer segments and hence packaging of chocolate is therefore tough Job. Here cluster analysis approach is organised on 139 students who furthered divided into 3 subgroups.
  • 3. LOGO Further one way annova is used to find out the significant difference between groups. After all that we check the buying behaviour of all subgroups related to there demographics.
  • 4. LOGO Review of literature AUTHOR Y E A R TOPIC RESULT REFERENC E S.Shekar and P.Raveendran 2 0 1 3 Chocolate Packaging and Purchase Behaviour: A Cluster Analysis Approach There is a significant difference between different age group purchase behavior Indian journal of marketing
  • 5. LOGO Objective To find out how chocolate packaging influence the students of different segment aging between 10-28. To check the Purchase behaviour of students regarding chocolates.
  • 6. LOGO Research methodology 1 Type of study Exploratory cum Descriptive 2 Population Students (school, college and PG) 3 Sampling unit Respondents who aware about chocolate 4 Sampling technique Judgmental sampling 5 Data collection Primary 6 Sample size 139
  • 7. LOGO Questionnaire Section 1 Demographics questions  Gender  Age  Level of education  How many times you purchase chocolates in a month  How much money you willing to spend on chocolate at a time
  • 8. LOGO • Section 2 Likert scale questions • While purchasing chocolate you look for expiry dates • While purchasing chocolate you look for ingredients • While purchasing chocolate you look for manufacturing unit’s address • While purchasing chocolate you look for nutritional information • colour of an chocolate affect your purchase decision • shape of an chocolate affect your purchase decision • brand name of an chocolate affect your purchase decision • packaging material of an chocolate affect your purchase decision • picture of an chocolate affect your purchase decision • price of an chocolate affect your purchase decision • size of an chocolate affect your purchase decision
  • 9. LOGO Respondents Male=70 Female=69 139 10-18=20 19-22=66 23-28=53 139 Up to 12th=18 10-18=20 139 Graduate=51 PG= 70
  • 10. LOGO Analysis MS Excel- 2010 SPSS version-18 Tools Count function Charts and diagrams Hierarchical cluster K-means cluster etc. Techniq ues
  • 12. LOGO Number of cluster Cluster 1 54 2 38 3 47 Total 139
  • 13. LOGO Annova table All values are Significant Factors expiry ingredients manufacturing nutrition colour shape brand packaging picture price size Sig. .000 .000 .000 .000 .000 .000 .000 .000 .000 .029 .001
  • 14. LOGO Final Cluster Centers Factors Expiry dates ingredients manufacturing nutrition colour shape brand packaging picture price size 1 2 3 1.65 3.03 1.83 2.3 4.03 2.66 2.56 4.47 3.45 2.41 3.92 3.04 3.35 3.82 1.6 3.13 3.68 2.04 2.24 2.18 1.28 2.63 3.11 1.91 3.13 3.63 1.89 3.13 2.89 2.47 2.96 3.13 2.23
  • 15. LOGO Conclusion Basis Cluster 1 Cluster 2 Cluster 3 Type of Students relating the group 60% students from up to 12th are consider in this group 94% student are graduate or PG 62% student in this group are PG student How many time purchase chocolate in a month These shows mix response during chocolate purchase 58% they purchase chocolate less than 5 in a month They mostly purchase 5-10 chocolate in a month Crosstab between demographic and cluster
  • 16. LOGO Conclusion cluster 1 cluster 2 cluster 3 Married doctor Desi person College guy very health conscious not health conscious health conscious well aware about product not an aware customer Well aware about product brand conscious little bit price matters highly brand conscious not going on packaging of the packaging doesn’t matter packaging matters a lot product not very much consider price look and design doesn’t matter Design matters allot value of product matters Value of product don’t matter feature of product matters
  • 17. LOGO References (APA Form) Shekar, S., & Raveendran, P. (2013, November 6). Chocolate Packaging and Purchase Behaviour: A Cluster Analysis Approach. Retrieved November 19, 2014, from http://www.indianjournalofmarketing.com/archives/2013/jun e2013.html Ampuero, O., & Vila, N. (2006). "Consumer Perceptions of Product Packaging." Journal of Consumer Marketing ,23 (2), pp. 100-112.  Mccracken, J. C., & Mackln, M. C. (1998)."The Role of Brand Names and Visual Cues in Enhancing Memory for Consumer Packaged Goods." Marketing Letters ,9 (2), pp. 209 - 226.  Thomas, J. W. (2007)."The Basics of Packaging Research." Retrieved from http://www.decisionanalyst.com/publ_art/packaging.dai.
  • 18. LOGO