1. Sade
Moreno
Shift Supervisor
Sade Moreno
7605 Providence Ave #B
Austin, TX 78752
559.960.8985
svmoreno@asu.edu
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Skills Skilled problem solver POS systems knowledge Customer oriented
Employee relations Natural leader Stocking
Upselling techniques Active listening skills
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Experience Starbucks Coffee / ​Shift Supervisor
SEPTEMBER 2008 - PRESENT, AUSTIN, TX
Share best practices for sales and customer service with other partners to
help improve the store’s efficiency
Resolve all customer complaints in a professional manner while prioritizing
customer satisfaction
Determine customer needs by asking relevant questions and listening
actively to the responses
Maintain established merchandising standards, including window, sales
floor, and promotional displays
Publix Supermarkets / ​Assistant Produce Manager
AUGUST 2003 - SEPTEMBER 2008, GREATER ATLANTA AREA
Created department schematic for optimum appeal and product display
Executed quality standards to uphold superior product freshness
Handled all customer relation issues in a gracious manner and in
accordance with company policies
Uphold health code and food safety compliance standards
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Education Arizona State University/ ​Bachelors of Psychology
OCTOBER 2014 - DECEMBER 2016, GLENDALE, AZ
3.75 GPA
Magna Cum Laude