1. Edna Smith
1512 W. Posada Ave. Phone: 480.216.8732
Mesa, Arizona 85202 E-mail: edna6381@gmail.com
EDUCATION & TRAINING
Bachelor of Arts, Psychology, summa cum laude, May 2009 Arizona State University, Tempe, Arizona
PROJECTS
Independent Study - Corazon-Hispanic Leaders Study – Research Assistant
 Co-authored publication with principal investigator
 Principal author for poster presentation with team members
 Performed research exploring resilience and leadership in the Hispanic population
 Conducted face-to-face interviews involving structured and open-ended formats
 Trained and mentored new research assistants
Independent Study - Physiological Psychology – Teaching Assistant
 Researched, developed and presented class lecture
 Assisted and mentored approximately 85 students
 Conducted study review sessions prior to exams
PROFESSIONAL EXPERIENCE
Business Owner/ Scentsy Independent SuperStar Consultant, Mesa, Arizona 2012-present
 Develop and mentor a growing team – up to 18 members
 Retail sales and service of home décor and accessories
 Developed home party based business with a focus on customer service and satisfaction
Clinical Conduct Technician, MDS Pharma Services, Tempe, Arizona 2008 - 2010
 Performed clinical conduct associated with Phase I clinical drug trials
 Ensured safety of participants by adhering to protocol guidelines
 Analyzed and captured real-time and raw data for accurate client reporting
 Understanding and proven performance with Good Clinical Practice (GCP)
 Maintained up-to-date training and development requirements
Research Database Assistant, Arizona State University, Tempe, Arizona 2007-2008
 Responsible for accurate data entry of raw data into SPSS files
 Ensured accuracy of interview file information
Business Owner, Write Turns, Etc., Chandler, Arizona 2002-2006
 Developed retail gift business with online presence
 Established liaisons with nationwide artisan showcase environments
 Monitored and forecasted budgets, reconciled accounts
 Built customer loyalty through personal contact and follow-up
Business Owner/ EK Services, Chandler, Arizona 2001-2002
 Developed and promoted home-based business involving administrative/clerical services
 Ensured customer satisfaction with accurate services and reporting
Office Manager/ Thornton & Associates, San Angelo, Texas 1996-1998
 Responsible for managing and supervising daily office activities and team goals
 Coordinated compliance for funded contracts and maintained confidential client records
 Acted as a liaison with associated contract organizations
 Maintained accurate billing and accounting for clients and contract services
TECHNICAL SKILLS
 Proficient with Microsoft Office products, including Word, Excel, PowerPoint; Advanced Internet skills
MILITARY SERVICE
United States Navy, Avionics Electronics Technician, Honorable Discharge 1983-1988