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Martina Burlando | SFSCon 2023
PROCESS ANALYSIS TOOLS
FOR PUBLIC UTILITY
PROCESSING FOR
GOOD
How collected data
could become
meaningful
PUBLIC
DATA
COLLECTION
PROCESS MINING
IN SHORT
Brief introduction
into process mining
and tools
01
How data is
collected and
managed
02
TABLE OF CONTENTS
03
PROCESS MINING IN SHORT 01
PROCESS MINING IN SHORT
RECONSTRUCT
VISUALIZE
The resulting report
to gain insights
DATA
Gathered from
digital systems
The current business
process
Bottlenecks and waste
of resources
ANALYZE
PROCESS MINING IN SHORT
Large Dataset Flow charts and Diagrams
Process mining tool
OPEN SOURCE TOOLS
PMTK
By Fraunhofer Institute
of Applied IT
BUPAR
By a team of volunteer
researchers and interns
PUBLIC DATA COLLECTION 02
PUBLIC DATA COLLECTION
Huge amounts of data are collected every day by
the public infrastructure:
- Medical record from hospitals and clinics
- Criminal record from police stations and
prisons
- Social indicators from municipalities and
research
PUBLIC DATA COLLECTION
Datasets
- Medical:
https://www.salute.gov.it/portale/home.html
- Criminal:
https://www.interno.gov.it/it/dati-e-statistich
e
- Social:
https://www.istat.it/it/files/2023/04/indicato
ri-anno-2022.pdf
PROCESSING FOR GOOD 03
PROCESSING FOR GOOD
Free, open source tools
Already available data
Collective control
Shared visibility
Identifiable
bottlenecks
Relatedness of
events
CREDITS: This presentation template was created by Slidesgo,
including icons by Flaticon, and infographics & images by Freepik
HOW WOULD YOU
USE THESE TOOLS?
Do you have any questions?
Come talk to me after this!
Or contact me through this link

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Martina Burlando - Process Analysis Tools 4 Public Utility.pdf

  • 1. Martina Burlando | SFSCon 2023 PROCESS ANALYSIS TOOLS FOR PUBLIC UTILITY
  • 2. PROCESSING FOR GOOD How collected data could become meaningful PUBLIC DATA COLLECTION PROCESS MINING IN SHORT Brief introduction into process mining and tools 01 How data is collected and managed 02 TABLE OF CONTENTS 03
  • 3. PROCESS MINING IN SHORT 01
  • 4. PROCESS MINING IN SHORT RECONSTRUCT VISUALIZE The resulting report to gain insights DATA Gathered from digital systems The current business process Bottlenecks and waste of resources ANALYZE
  • 5. PROCESS MINING IN SHORT Large Dataset Flow charts and Diagrams Process mining tool
  • 6. OPEN SOURCE TOOLS PMTK By Fraunhofer Institute of Applied IT BUPAR By a team of volunteer researchers and interns
  • 8. PUBLIC DATA COLLECTION Huge amounts of data are collected every day by the public infrastructure: - Medical record from hospitals and clinics - Criminal record from police stations and prisons - Social indicators from municipalities and research
  • 9. PUBLIC DATA COLLECTION Datasets - Medical: https://www.salute.gov.it/portale/home.html - Criminal: https://www.interno.gov.it/it/dati-e-statistich e - Social: https://www.istat.it/it/files/2023/04/indicato ri-anno-2022.pdf
  • 11. PROCESSING FOR GOOD Free, open source tools Already available data Collective control Shared visibility Identifiable bottlenecks Relatedness of events
  • 12. CREDITS: This presentation template was created by Slidesgo, including icons by Flaticon, and infographics & images by Freepik HOW WOULD YOU USE THESE TOOLS? Do you have any questions? Come talk to me after this! Or contact me through this link