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LEADERSHIP PART
Leadership in the
context of
agricultural
cooperation
Module Number 3
Project No: 2017-1-IE01-KA202-025711
This project has been funded with support from the European Commission.
This publication reflects the views only of the author, and the Commission
cannot be held responsible for any use which may be made of the
information contained therein.
2
What’s in this Module
• The link between leadership and cooperative principles
• Differences between management in cooperatives and private
companies
• Cooperative governance with a specific division of powers
• The different types of leaders and leadership styles
• Communication for effective leadership
3
Aim: Discover how leadership is different in the project management of a
cooperative
Objectives: By the end of this session you will be able to:
Aims & Objectives
 Understand the links between leadership and cooperative values
 Understand the articulation of powers that impacts the governance
of an agricultural cooperative
5
Doing business in cooperatives
 Primary objective is not profit, but meeting the needs of members.
 Profit is not the primary goal, but meeting the needs of members will not be
achieved in the long run if profits are not there.
 The ethical dimension of leadership
How is leadership in cooperative and mutual enterprises different from
leadership in corporate settings?
 Long term view
 The different perspectives of the stakeholders
 The distribution of powers in the governance system
 Balance between financial health, community development and social
responsibility.
Training programme
Training programme
Leadership styles
 Types of leadership
 What is the difference between an effective and an ineffective leader?
 The complementarity of the president and director
 Focus on women leaders in cooperatives
Aspects of communication : promote participatory democracy and supervise
the operational team of employees
 The ability to effectively express and assert oneself, such as one’s own needs,
viewpoints, positions and proposals
 The ability to understand the viewpoints or perspectives of other leaders and
members, as well as those of the staff and partners of the cooperative.
6
7
A short definition
 According to House, "Leadership is the ability of an individual to influence, motivate, and
empower others to contribute to the effectiveness and success of the organization”.
8
Doing business in cooperatives
 Properly capitalist enterprises are capital associations, while cooperatives are associations of
people. The goal is not the same at all. The goal of capitalist enterprises is to make money. Capital
is invested and investors are invited, who are not necessarily customers of the company, to put
money into the adventure as well.
 In cooperativism, they are people who come together because they want to give themselves a
particular service or to own their business. The motivation is completely different. In the first case,
the priority is to have power and make profits. In the second case, it is to give oneself services or
work in the best possible conditions.
9
Doing business in cooperatives
 The ethical dimension in agricultural cooperatives
Property Participation Sharing Heritage
A capital stock company
belongs to the
shareholders.The
cooperative is collective,
undivided. It belongs to
everyone and to nobody
at the same time.
You can be a shareholder
of a bank without being a
customer. In a
cooperative, you have to
be a customer.We go to
general meetings and we
can be elected to the
board of directors.
Customers, or members,
participate in decisions.
In share capital
companies, the profit is
redistributed to
shareholders in the form
of dividends in proportion
to the capital invested. In
cooperatives, we are
talking about
overpayments. Part of the
overpayment, however,
remains as a reserve.
It is the most important. A
cooperative is inalienable.
It can not be sold.
Someone could buy
almost all the shares of
the cooperative, he would
not be the owner, because
a person is entitled to one
vote. A company is
volatile.
10
 Within a group, leadership is shared by a number of people as a function of their
skills and abilities: that is what’s known as cooperative governance
 Leadership within a cooperative or a mutual cannot be assumed by one person
alone. Leadership must be shared because that’s what make cooperative who
they are and what has enabled cooperatives to withstand the current economic
crisis and perform better
 Cooperative interests are long term, reflect the different perspectives of the
stakeholders and respect the balance between financial health, community
development and social responsibility. By making balance and social
responsibility a central part of all its activities, the cooperative culture truly
encourages the emergence, practice and development of leadership.
How is leadership in cooperative enterprises
different from leadership in corporate settings?
11
How is leadership in cooperative enterprises
different from leadership in corporate settings?
A SPECIFIC GOVERNANCE
 Cooperative governance is a system that separates the exercise and control of
power (Schwab, 2007). It constantly seeks the best balance between the different
powers of an elective democracy (IFA, 2006). In cooperation, the goal is plural, not
only in the creation of wealth, but also in meeting the aspirations of members.
 The distribution of power is part of a democratic process : exercise of power based
on the rule of one person equals one vote
12
How is leadership in cooperative enterprises
different from leadership in corporate settings?
A SPECIFIC GOVERNANCE
 Democratic governance is also in the power granted to all members to
directly elect the board : the General Assembly, a sovereign body with
exclusive powers.
 The dissociation of the main two functions is a formula often used by
cooperatives to avoid some form of concentration of power in the hands of
one person.The practice reveals that many coops choose a two-headed
structure by separating the functions of president and general manager.
According to CFCA (2002), double-headedness is "an essential balance
factor characteristic of cooperative governance".
Leadership styles
Leadership styles
 6 types of leadership
13
Daniel Goleman highlights six styles
of leadership in the Harvard
Business Review: Coercive,
Pacesetting,Authoritative,
affiliative, the democratic leader
and the leader they call "coach".
Coercive
14
 It is the most authoritarian. It is less relational-based than
the other 5 types of leadership.
 It imposes as a slogan "Do what I tell you to do" so it
commands directions.This style of management has the
advantage of developing rapid and concrete advances. But
if it is not used wisely, it can generate passive resistance
among its employees and be counterproductive. Often set
up in the event of a major crisis, directive leadership can
take a sharp turn in a particular situation, with some people.
The manager needs to be the sole decision maker.
Pacesetting
No less require that the leader directive, the leader expects its employees
excellence. It is he who, with a touch of authority, sets the example to
follow, he gives the rhythm. For his team, he wants to reach the highest
level of performance.
He is like his directive cousin, more focused on objectives than on an
overall vision. Being less attentive to the Human, this type of
management sometimes has negative repercussions because it excludes
those who do not follow the leader. If the entire team is able to keep pace
with the leader, goals are effectively achieved.To have a maximum
chance of being followed, the leader must take his model role seriously.
By showing the example he stimulates the motivation of his employees.
15
Authoritative
He is a charismatic leader who federates his teams around an ideology, a
vision. He gives the why, the meaning of this vision but he leaves to his
managers the care to take care of the way to proceed to the realization.
His asset? Communication. He knows how to talk to his teams, how to
reboost their energy. However, it is necessary to be careful not to be too
elusive in the way of passing the vision. It must be directly applicable!As a
true orator, the visionary leader brings meaning to change, he knows how
to federate around his objectives.
16
Affiliative
He essentially seeks cohesion, expertise and harmony. He leaves plenty of
room for exchange to understand the needs of its teams, identify problems
quickly.This vision reinforces the motivation and confidence of employees
in the short term (or even in the medium term).
The collaborative leader quickly encounters limits with high-performing
employees who expect a more demanding model like the pacesetting.The
collaborative leader values only the group and does not allow individuals to
flourish individually.
17
Democratic
He advocates collective intelligence in the first place. He lets all members
of his team participate, take initiatives. For the participative leader,
dialogue is the key to the good idea. In this climate, everyone feels heard
and above all listened to.This style enhances creativity through
brainstorming. It is efficient on a rather long term.
In the quest for change, this style of leadership can be effective. It allows
to obtain democratically the commitment of its collaborators.
18
Coaching
It aims at the autonomy of each member of his team and helps them
develop skills. He believes in the potential of each of his employees. He
invites members of his team to be visionary for themselves.
It is an ambivalent management, it is to give the keys to success while
leaving autonomy. Several difficulties are presented to the coach. He
must cultivate collective intelligence while making sure not to neglect
his own goals. It must set just, definite and effective limits. He needs to
start constructive feedback.This type of leadership applies to a long-
term project; it is not efficient when it comes to reporting results
quickly.
19
Leadership styles
Leadership styles
What is the difference between an effective and an ineffective leader?
20
The Harvard Business Review ranked the best skills and
qualities to have to manage a team, according to a study
conducted with 195 leaders from 15 different countries.
Leadership styles
Leadership styles
What is the difference between an effective and an ineffective leader?
21
Establish a relationship of trust with his collaborators
For 67% of the leaders surveyed, maintaining values and ethics
is the most important quality.This creates an environment of
trust and security favorable to the creation, efficiency,
innovation, ambition and commitment of employees. For this,
the leader must be transparent and clearly communicate his
expectations
Leadership styles
Leadership styles
What is the difference between an effective and an ineffective leader?
22
Promote autonomy
The leader must ensure that his employees are autonomous in
their way of working .... Delegating is essential to leave room
for maneuver and initiative to its employees: they will only be
more involved and satisfied with their missions. For that, 59%
of the leaders think that it is necessary to be able to give clear
objectives but to remain flexible on their realization so that
everyone can manage his work in his way, as the goals are
reached.
Leadership styles
Leadership styles
What is the difference between an effective and an ineffective leader?
23
Create connivance and group spirit
Communicating often and openly (42%) and creating the
feeling that everyone succeeds (or fails) together promotes
solidarity and unity within the group.This also promotes the
well-being and productivity of employees. It is therefore
imperative for a leader to have a sense of belonging to his
team.
Leadership styles
Leadership styles
What is the difference between an effective and an ineffective leader?
24
Encourage employee learning…
…And therefore accept, in return, their mistakes. It is also here
to be able to accommodate different ideas and new opinions
(a skill validated by 39% of leaders). What does it mean
exactly?The role of the leader is to convey the taste for risk,
while ensuring a security environment in the event of an
inconclusive attempt (opinion of 37% of respondents).
Leadership styles
Leadership styles
What is the difference between an effective and an ineffective leader?
25
To have an impact
Good leaders have a vision of the future and want to make a
difference in building the next generation of leaders. For 43%
of them, it is important to be involved in their own training ...
but also in that of their employees.And support them in their
projects to create a relationship of gratitude and mutual
loyalty.
Leadership styles
Leadership styles
 The complementarity of the president and director
26
 It is rare for a single individual to have all the skills needed
to carry out a major leadership project.The wisdom of
organizations with two is to see it and accept it. Running a
business with two is then to operate fully the two brains
right and left of the same thinking head.
Leadership styles
Leadership styles
 The complementarity of the president and director
27
Another fundamental success factor is dialogue.
 "Like a couple, dialogue breeds trust. So you have to know how
to behave mutually, but in the heat of the moment,
individualism can take over.
Leadership styles
Leadership styles
 The complementarity of the president and director
28
 For the tandem to work, everyone must of course excel in
his field but also recognize his own limits and be aware of
the contribution of the other.
Leadership styles
Focus on women leaders in cooperatives
29
Women do not dare to undertake.They are afraid to leave their comfort zone.
They prefer to privilege their private life and lack professional ambition.
So many stereotypes that make bad gender and refer to a latent and
internalized speech by many women, carrying the weight of a determinism
of which they have been culturally decked out. On the other hand, male
entrepreneurship would be the norm to be attained, an ideal to reproduce,
ignoring feminine forces and specificities.
Studies show, however, that executive women often exercise democratic,
participative leadership and are interested in collaborative management.
Leadership styles
Focus on women leaders in cooperatives
In 2015, more than half a million people worked in agriculture: 111,800
farming or farming enterprises, 28,500 farm employees and 387,000
women employees in agricultural production.They represent almost a
quarter of the heads of farms (23.9% in 2015).This proportion has been
stable for 10 years. Farmers mainly work in the cattle-milk sector
(17.5%), cereal and industrial crops (16.7%) and non-specialized crops
and livestock (12.8%).
Agricultural education continues to fight against stereotypes, by
offering a varied offer of orientation programs, by helping students to
develop a critical view and with trainers sensitized to the integration of
girls in all sectors. women can bring new skills, a different vision for the
conduct of the operation and proposing a diversification of activities:
sales in short circuits, product processing, tourist accommodation,
leisure activities ...They are also often more engaged in organic
farming.
30
Aspects of communication
Aspects of communication : promote participatory democracy and supervise
the operational team of employees
 The ability to communicate is without a doubt one of the essential qualities of a good leader. A
person can only exert influence if they can communicate with others.
Some argue that communication is at the very center of management. Good communication
involves expressing one's ideas (vision, mission, values and goals) in a clear and orderly way. In
order for common goals to be realized, the leader must first share his knowledge and experience.
Those who know how to communicate attract the respect of others and manage to convince
them. Communication is a powerful management tool that needs to be constantly improved.
31
Aspects of communication
Communication with stakeholders is an issue in all projects.The cooperative characteristic is that
the stakeholders are very numerous and often intersect. For example, customers (members) are
usually also the owners. In addition, the general public is, in large cooperatives, an essential
stakeholder.The leader must therefore possess communication skills in a complex environment.
Co-operatives work in several networks. Here again, our project manager will have to distinguish
himself by his skills to communicate with all these networks which will be able to influence the
project development. In this context, accountability is a big issue.
We expect our leader to be a good communicator, which includes a good negotiator. He will need
to influence a lot of stakeholders. He must know how to do it with skill so that all these
transactions do not drag the project length.
32
Conclusion
• The technological disruptions caused by mobility and communications, cloud
computing and big data have had a huge impact on the way we have been
working for the last few years.The coming years will not be different, provided
that cooperatives continue to accept and develop these technologies.On a
larger scale, R & D, robotics, artificial intelligence, 3D printing, nanotechnology
and other advanced technologies will accelerate the rapid transformation of
the work environment. Embracing these early innovations could help leaders
shape a more advanced operating model for their businesses.They could also
increase efficiency by optimizing costs and reducing human error.
• Leaders are known to be passionate about the companies they run. But they
are too often the only ones in the business to display such strong feelings!To
be able to achieve your goals with a team that feels different, their leader
should give more weight to communication and dialogue, frequently or
continuously.
• Whichever way you choose in your leadership style, be aware of the signs you
are sending.
33

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LEADERSHIP IN COOPERATIVES

  • 1. LEADERSHIP PART Leadership in the context of agricultural cooperation Module Number 3
  • 2. Project No: 2017-1-IE01-KA202-025711 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein. 2
  • 3. What’s in this Module • The link between leadership and cooperative principles • Differences between management in cooperatives and private companies • Cooperative governance with a specific division of powers • The different types of leaders and leadership styles • Communication for effective leadership 3
  • 4. Aim: Discover how leadership is different in the project management of a cooperative Objectives: By the end of this session you will be able to: Aims & Objectives  Understand the links between leadership and cooperative values  Understand the articulation of powers that impacts the governance of an agricultural cooperative
  • 5. 5 Doing business in cooperatives  Primary objective is not profit, but meeting the needs of members.  Profit is not the primary goal, but meeting the needs of members will not be achieved in the long run if profits are not there.  The ethical dimension of leadership How is leadership in cooperative and mutual enterprises different from leadership in corporate settings?  Long term view  The different perspectives of the stakeholders  The distribution of powers in the governance system  Balance between financial health, community development and social responsibility. Training programme
  • 6. Training programme Leadership styles  Types of leadership  What is the difference between an effective and an ineffective leader?  The complementarity of the president and director  Focus on women leaders in cooperatives Aspects of communication : promote participatory democracy and supervise the operational team of employees  The ability to effectively express and assert oneself, such as one’s own needs, viewpoints, positions and proposals  The ability to understand the viewpoints or perspectives of other leaders and members, as well as those of the staff and partners of the cooperative. 6
  • 7. 7 A short definition  According to House, "Leadership is the ability of an individual to influence, motivate, and empower others to contribute to the effectiveness and success of the organization”.
  • 8. 8 Doing business in cooperatives  Properly capitalist enterprises are capital associations, while cooperatives are associations of people. The goal is not the same at all. The goal of capitalist enterprises is to make money. Capital is invested and investors are invited, who are not necessarily customers of the company, to put money into the adventure as well.  In cooperativism, they are people who come together because they want to give themselves a particular service or to own their business. The motivation is completely different. In the first case, the priority is to have power and make profits. In the second case, it is to give oneself services or work in the best possible conditions.
  • 9. 9 Doing business in cooperatives  The ethical dimension in agricultural cooperatives Property Participation Sharing Heritage A capital stock company belongs to the shareholders.The cooperative is collective, undivided. It belongs to everyone and to nobody at the same time. You can be a shareholder of a bank without being a customer. In a cooperative, you have to be a customer.We go to general meetings and we can be elected to the board of directors. Customers, or members, participate in decisions. In share capital companies, the profit is redistributed to shareholders in the form of dividends in proportion to the capital invested. In cooperatives, we are talking about overpayments. Part of the overpayment, however, remains as a reserve. It is the most important. A cooperative is inalienable. It can not be sold. Someone could buy almost all the shares of the cooperative, he would not be the owner, because a person is entitled to one vote. A company is volatile.
  • 10. 10  Within a group, leadership is shared by a number of people as a function of their skills and abilities: that is what’s known as cooperative governance  Leadership within a cooperative or a mutual cannot be assumed by one person alone. Leadership must be shared because that’s what make cooperative who they are and what has enabled cooperatives to withstand the current economic crisis and perform better  Cooperative interests are long term, reflect the different perspectives of the stakeholders and respect the balance between financial health, community development and social responsibility. By making balance and social responsibility a central part of all its activities, the cooperative culture truly encourages the emergence, practice and development of leadership. How is leadership in cooperative enterprises different from leadership in corporate settings?
  • 11. 11 How is leadership in cooperative enterprises different from leadership in corporate settings? A SPECIFIC GOVERNANCE  Cooperative governance is a system that separates the exercise and control of power (Schwab, 2007). It constantly seeks the best balance between the different powers of an elective democracy (IFA, 2006). In cooperation, the goal is plural, not only in the creation of wealth, but also in meeting the aspirations of members.  The distribution of power is part of a democratic process : exercise of power based on the rule of one person equals one vote
  • 12. 12 How is leadership in cooperative enterprises different from leadership in corporate settings? A SPECIFIC GOVERNANCE  Democratic governance is also in the power granted to all members to directly elect the board : the General Assembly, a sovereign body with exclusive powers.  The dissociation of the main two functions is a formula often used by cooperatives to avoid some form of concentration of power in the hands of one person.The practice reveals that many coops choose a two-headed structure by separating the functions of president and general manager. According to CFCA (2002), double-headedness is "an essential balance factor characteristic of cooperative governance".
  • 13. Leadership styles Leadership styles  6 types of leadership 13 Daniel Goleman highlights six styles of leadership in the Harvard Business Review: Coercive, Pacesetting,Authoritative, affiliative, the democratic leader and the leader they call "coach".
  • 14. Coercive 14  It is the most authoritarian. It is less relational-based than the other 5 types of leadership.  It imposes as a slogan "Do what I tell you to do" so it commands directions.This style of management has the advantage of developing rapid and concrete advances. But if it is not used wisely, it can generate passive resistance among its employees and be counterproductive. Often set up in the event of a major crisis, directive leadership can take a sharp turn in a particular situation, with some people. The manager needs to be the sole decision maker.
  • 15. Pacesetting No less require that the leader directive, the leader expects its employees excellence. It is he who, with a touch of authority, sets the example to follow, he gives the rhythm. For his team, he wants to reach the highest level of performance. He is like his directive cousin, more focused on objectives than on an overall vision. Being less attentive to the Human, this type of management sometimes has negative repercussions because it excludes those who do not follow the leader. If the entire team is able to keep pace with the leader, goals are effectively achieved.To have a maximum chance of being followed, the leader must take his model role seriously. By showing the example he stimulates the motivation of his employees. 15
  • 16. Authoritative He is a charismatic leader who federates his teams around an ideology, a vision. He gives the why, the meaning of this vision but he leaves to his managers the care to take care of the way to proceed to the realization. His asset? Communication. He knows how to talk to his teams, how to reboost their energy. However, it is necessary to be careful not to be too elusive in the way of passing the vision. It must be directly applicable!As a true orator, the visionary leader brings meaning to change, he knows how to federate around his objectives. 16
  • 17. Affiliative He essentially seeks cohesion, expertise and harmony. He leaves plenty of room for exchange to understand the needs of its teams, identify problems quickly.This vision reinforces the motivation and confidence of employees in the short term (or even in the medium term). The collaborative leader quickly encounters limits with high-performing employees who expect a more demanding model like the pacesetting.The collaborative leader values only the group and does not allow individuals to flourish individually. 17
  • 18. Democratic He advocates collective intelligence in the first place. He lets all members of his team participate, take initiatives. For the participative leader, dialogue is the key to the good idea. In this climate, everyone feels heard and above all listened to.This style enhances creativity through brainstorming. It is efficient on a rather long term. In the quest for change, this style of leadership can be effective. It allows to obtain democratically the commitment of its collaborators. 18
  • 19. Coaching It aims at the autonomy of each member of his team and helps them develop skills. He believes in the potential of each of his employees. He invites members of his team to be visionary for themselves. It is an ambivalent management, it is to give the keys to success while leaving autonomy. Several difficulties are presented to the coach. He must cultivate collective intelligence while making sure not to neglect his own goals. It must set just, definite and effective limits. He needs to start constructive feedback.This type of leadership applies to a long- term project; it is not efficient when it comes to reporting results quickly. 19
  • 20. Leadership styles Leadership styles What is the difference between an effective and an ineffective leader? 20 The Harvard Business Review ranked the best skills and qualities to have to manage a team, according to a study conducted with 195 leaders from 15 different countries.
  • 21. Leadership styles Leadership styles What is the difference between an effective and an ineffective leader? 21 Establish a relationship of trust with his collaborators For 67% of the leaders surveyed, maintaining values and ethics is the most important quality.This creates an environment of trust and security favorable to the creation, efficiency, innovation, ambition and commitment of employees. For this, the leader must be transparent and clearly communicate his expectations
  • 22. Leadership styles Leadership styles What is the difference between an effective and an ineffective leader? 22 Promote autonomy The leader must ensure that his employees are autonomous in their way of working .... Delegating is essential to leave room for maneuver and initiative to its employees: they will only be more involved and satisfied with their missions. For that, 59% of the leaders think that it is necessary to be able to give clear objectives but to remain flexible on their realization so that everyone can manage his work in his way, as the goals are reached.
  • 23. Leadership styles Leadership styles What is the difference between an effective and an ineffective leader? 23 Create connivance and group spirit Communicating often and openly (42%) and creating the feeling that everyone succeeds (or fails) together promotes solidarity and unity within the group.This also promotes the well-being and productivity of employees. It is therefore imperative for a leader to have a sense of belonging to his team.
  • 24. Leadership styles Leadership styles What is the difference between an effective and an ineffective leader? 24 Encourage employee learning… …And therefore accept, in return, their mistakes. It is also here to be able to accommodate different ideas and new opinions (a skill validated by 39% of leaders). What does it mean exactly?The role of the leader is to convey the taste for risk, while ensuring a security environment in the event of an inconclusive attempt (opinion of 37% of respondents).
  • 25. Leadership styles Leadership styles What is the difference between an effective and an ineffective leader? 25 To have an impact Good leaders have a vision of the future and want to make a difference in building the next generation of leaders. For 43% of them, it is important to be involved in their own training ... but also in that of their employees.And support them in their projects to create a relationship of gratitude and mutual loyalty.
  • 26. Leadership styles Leadership styles  The complementarity of the president and director 26  It is rare for a single individual to have all the skills needed to carry out a major leadership project.The wisdom of organizations with two is to see it and accept it. Running a business with two is then to operate fully the two brains right and left of the same thinking head.
  • 27. Leadership styles Leadership styles  The complementarity of the president and director 27 Another fundamental success factor is dialogue.  "Like a couple, dialogue breeds trust. So you have to know how to behave mutually, but in the heat of the moment, individualism can take over.
  • 28. Leadership styles Leadership styles  The complementarity of the president and director 28  For the tandem to work, everyone must of course excel in his field but also recognize his own limits and be aware of the contribution of the other.
  • 29. Leadership styles Focus on women leaders in cooperatives 29 Women do not dare to undertake.They are afraid to leave their comfort zone. They prefer to privilege their private life and lack professional ambition. So many stereotypes that make bad gender and refer to a latent and internalized speech by many women, carrying the weight of a determinism of which they have been culturally decked out. On the other hand, male entrepreneurship would be the norm to be attained, an ideal to reproduce, ignoring feminine forces and specificities. Studies show, however, that executive women often exercise democratic, participative leadership and are interested in collaborative management.
  • 30. Leadership styles Focus on women leaders in cooperatives In 2015, more than half a million people worked in agriculture: 111,800 farming or farming enterprises, 28,500 farm employees and 387,000 women employees in agricultural production.They represent almost a quarter of the heads of farms (23.9% in 2015).This proportion has been stable for 10 years. Farmers mainly work in the cattle-milk sector (17.5%), cereal and industrial crops (16.7%) and non-specialized crops and livestock (12.8%). Agricultural education continues to fight against stereotypes, by offering a varied offer of orientation programs, by helping students to develop a critical view and with trainers sensitized to the integration of girls in all sectors. women can bring new skills, a different vision for the conduct of the operation and proposing a diversification of activities: sales in short circuits, product processing, tourist accommodation, leisure activities ...They are also often more engaged in organic farming. 30
  • 31. Aspects of communication Aspects of communication : promote participatory democracy and supervise the operational team of employees  The ability to communicate is without a doubt one of the essential qualities of a good leader. A person can only exert influence if they can communicate with others. Some argue that communication is at the very center of management. Good communication involves expressing one's ideas (vision, mission, values and goals) in a clear and orderly way. In order for common goals to be realized, the leader must first share his knowledge and experience. Those who know how to communicate attract the respect of others and manage to convince them. Communication is a powerful management tool that needs to be constantly improved. 31
  • 32. Aspects of communication Communication with stakeholders is an issue in all projects.The cooperative characteristic is that the stakeholders are very numerous and often intersect. For example, customers (members) are usually also the owners. In addition, the general public is, in large cooperatives, an essential stakeholder.The leader must therefore possess communication skills in a complex environment. Co-operatives work in several networks. Here again, our project manager will have to distinguish himself by his skills to communicate with all these networks which will be able to influence the project development. In this context, accountability is a big issue. We expect our leader to be a good communicator, which includes a good negotiator. He will need to influence a lot of stakeholders. He must know how to do it with skill so that all these transactions do not drag the project length. 32
  • 33. Conclusion • The technological disruptions caused by mobility and communications, cloud computing and big data have had a huge impact on the way we have been working for the last few years.The coming years will not be different, provided that cooperatives continue to accept and develop these technologies.On a larger scale, R & D, robotics, artificial intelligence, 3D printing, nanotechnology and other advanced technologies will accelerate the rapid transformation of the work environment. Embracing these early innovations could help leaders shape a more advanced operating model for their businesses.They could also increase efficiency by optimizing costs and reducing human error. • Leaders are known to be passionate about the companies they run. But they are too often the only ones in the business to display such strong feelings!To be able to achieve your goals with a team that feels different, their leader should give more weight to communication and dialogue, frequently or continuously. • Whichever way you choose in your leadership style, be aware of the signs you are sending. 33