2. Introduction
Policies are a set of rules or guidelines created by organizations or governments to
regulate behavior and decision-making.
They ensure consistency, fairness, and accountability and can cover a wide range of
areas such as human resources, finance, security, health, safety, and environment.
Policies can be formal or informal, written or unwritten, and are enforced through various
mechanisms such as laws, regulations, contracts, or social norms.
Policies provide a framework for decision-making and help organizations and
governments operate effectively and efficiently.
To be effective, policies should be written in a way that is easy to understand, with clear
and concise language, logical organization, and appropriate examples or illustrations.
4/25/2023 2
3. Importance of Policies
•Policies provide clear guidelines and expectations for
behavior and decision-making in an organization.
•They help to ensure consistency and fairness in how things
are done.
•They promote accountability and transparency by outlining
the consequences of violating policies.
•Policies can help to reduce risks and liabilities by addressing
potential issues before they become problems.
•They provide a framework for addressing complaints,
grievances, and conflicts.
4/25/2023 3
b
4. Types of Polices
Public Policy:
• Developed by government
institutions or bodies
• Aimed at addressing societal or
public issues
• Examples: environmental
regulations, tax policies,
healthcare policies, education
policies
4/25/2023 4
5. Types of Polices
4/25/2023 5
Organizational Policy:
• Developed by organizations (e.g.,
corporations, non-profits)
• Aimed at guiding decision-making
and behavior within the
organization
• Examples: human resources
policies, financial policies,
marketing policies, IT policies
6. Types of Polices
Functional Policy:
• Developed by specific departments
or units within an organization
• Aimed at guiding decision-making
and behavior within that
department or unit
• Examples: research and
development policies, production
policies, customer service policies
Specific Policy:
• Developed for a specific situation or
event
• Aimed at addressing a particular
issue or problem
• Examples: emergency response
policies, crisis management
policies, project management
policies
4/25/2023 6
7. Policies vs strategic
•Define specific rules and procedures to
be followed in a particular situation
•Are often short-term and long- term
reactive in nature
•Are focused on achieving compliance
and minimizing risk
•Can limit creativity and innovation due
to strict guidelines
•May be consider long-term goals and
outcomes
4/25/2023 7
•Focus on long-term goals and outcomes
•Involve analyzing the external environment and
internal capabilities to determine the best course
of action
•Are proactive and seek to create opportunities
rather than just responding to them
•Can be flexible and adaptable to changing
circumstances
•Encourage creativity and innovation to achieve
the best outcomes
Policies: Strategic: