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Enterprise Information
Architecture
Connected
Government
Author name is hidden
Date: Friday, 4 September 2015
Enterprise Information Architecture - Connected Government
ii
Table of contents
Table of contents ii
1 Introduction 1
2 Conceptual Architecture 1
3 Logical Architecture 3
4 Component Model 4
4.1 Component Relationship Diagram 4
4.2 Component Descriptions 5
4.3 Component Interaction Diagram 6
5 Operational Model 8
6 Conclusion 9
References 10
List of figures
Figure 1 - Building blocks for a Citizen Centric and Socially
Inclusive e-Government 2
Figure 2 - Architecture Overview Diagram for e-Government 3
Figure 3 - Logical View Diagram for e-Government 4
Figure 4 - Component Relationship Diagram for e-Government
5
Figure 5 - Component Interaction Diagram for Co-Production
Hub Scenario 7
Figure 6 – Operational modelling of Content Resource Manager
Service Availability 8
Figure 7 - Operational modelling of Continuous Availability and
Resiliency Operational
Pattern 9
Enterprise Information Architecture - Connected Government
Page 1
1 Introduction
In the context our increasingly connected world where
information is at our fingertips,
Governments are facing growing pressure to be more open,
accountable and transparent
with its citizens, community organisations and businesses (Saha
2010 p.15). Such a
Connected Government or ‘e-Government’ approach requires a
transformation in its
thinking and information systems. This report will utilise an
Enterprise Information
Architecture Reference Architecture (EIA RA) approach to
analyse and design an Information
Centric implementation of an e-Government information system
that will deliver Connected
Government.
EIA RA is a template approach to Enterprise Information
Architecture. It not only works
through a systematic process of design but it assumes that there
are tried and true methods
and design patterns which form the building blocks of
information systems. Yet it allows for
changing and evolving technologies (Godinez, et al 2010 pp.
25-33). The systematic EIA RA
approach to e-Government design will include its Conceptual
Architecture, Logical
Architecture, Component Modelling and Operational Modelling.
2 Conceptual Architecture
The goal of an e-Government Enterprise Information System
(EIS) is to provide a cohesive,
Citizen Centric and Socially Inclusive information system that
enables a transparent ‘outside
in’ two way interaction with government by a diverse
constituent. Capabilities required for
such an Information System include:
• E-Government must operate as a single enterprise,
• Provide cost effective Citizen and Business and Community
organisation oriented
services delivering ‘right first time’ outcomes (King & Cotterill
2007 p. 335),
• Cater for a diverse constituent in terms of culture, language,
ability, education,
status and various levels of interaction and informational
requirements,
• Enable citizens and businesses to be engaged at relevant
points in policy and
decision making processes in a two way consultative manner
(Saha 2010 p.10),
• Enable a Co-production platform (King & Cotterill 2007 pp.
346-350) where citizens
and businesses are empowered to participate in the management
of information
pertaining to them.
These five requirements of an e-Government EIS is not an
exhaustive list and only pertains
to ‘Citizen Centricity’ and ‘Social Inclusion’ aspects, the
building blocks of which are
portrayed in Figure 1. This figure shows a system ‘as a single
enterprise’ communicating
though a ‘Customisable presentation’ layer which caters for the
diverse constituent need.
The three types of interactions between constituent and e-
Government represent (from left
to right in Figure 1) a two way consultative interaction on such
things as policy formation, a
self-serve information gateway for documents, media data,
noticeboards, etc. and thirdly, a
constituent portal for self-managed participative services such
as company regulatory
Enterprise Information Architecture - Connected Government
Page 2
interaction or constituent welfare management. These
interactions with government
information and agencies are tightly controlled by policy and
security surveillance and
enforcement. These building blocks are the basis of an
Architecture Overview Diagram
(AOD) which translates non-technical operational requirements
into a conceptual model
(Godinez, et al 2010 p. 77) as portrayed in Figure 2.
Citizen, Busi ness and organis ation Interaction
Two-Way Interaction Information services Co-Managed
informatio n
Policy and security oversight
Government Information
Government Agents /
Employees
Government
Building Blocks for a Citizen Centric and socially inclusive E-
Government
Information System
Customi sable Presentation
Figure 1 - Building blocks for a Citizen Centric and Socially
Inclusive e-Government
The AOD in Figure 2 shows how the various concepts required
in an Information
Architecture connect to deliver the required Citizen Centric and
Socially Inclusive e-
Government information system.
Data Domains are the heart of the single enterprise approach to
e-Government, particularly
centrally managed Master Data services, Operational Data,
Unstructured Content Data and
Metadata services. Although these systems will be
geographically dispersed, they will be
designed to give accurate ‘single source of truth’ and ‘right
information first time’
performance to both internal government employees / agents
and external constituents.
This central management and integration is achieved by Service
Oriented Enterprise
Information Integration.
Enterprise Information Architecture - Connected Government
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Master Data Services
Master Data
Constituents
Legislation
Govt departments
Policies
Data Services
Operational Data
Law Enforcement
Planning
Policy Development
Content Services
Unstructured Data
Digital Document Archive
Information Documents
Image repositories
Metadata Services
Metadata
Content Workflows
Analytical Services
Data Warehouse
Data Domains
Enterprise Information IntegrationBatch (near) real-time
Service-Oriented
Security and
Privacy Services
Data M ask ing
Encryption
Authentication
Authorisation
Audit
Clou d Services
Metering
Monitoring
Billing
Pricing
Virtualisation
Elastic Capacity
Managed service
E-Go vern ment In teraction
Systems
Policy formulation
Interaction
E-Go vern ment
Information Systems
Information Service
Applications
Co-Managed Inf ormation
Service App lications
Government Enterpri se
Search
Presentation Services and
delivery channels
Portal
Web
Mobil e Applications
Connectivity and Ineteroperability Service IntegrationJMS, MQ,
FTP, (a)synchronous
Figure 2 - Architecture Overview Diagram for e-Government
(adapted from Godinez, et al 2010 p. 89)
E-Government Interaction and Information Systems provide the
functionality of e-
Government. These are the systems and services used by both
internal employees and
external constituents both with their respective presentation
services and delivery channels.
The Connectivity and Interoperability service provides the data
communication channels
between all these systems and services.
3 Logical Architecture
The logical architecture starts to set out the technical
functionality required to deliver the
business view oriented conceptual architecture (Godinez, et al
2010 p. 98). Figure 3 Logical
View Diagram shows how functional services are logically
located in relation to each other.
This starts at the base where Cloud hosting services host and
support Integration and
Information services which provide services to the Application
Services which are presented
to employees, agents and constituents in the Presentation Layer.
These all communicate via
the Connectivity and Interoperability Services.
Non-functional services dealing with Compliance, Availability,
Retention, Security, Capacity
and Quality of Service (Godinez, et al 2010 p. 167) are also
shown in relation to the services
they support. These include Business Process Orchestration and
collaboration service,
Information Security and Information Privacy and IT Service
Compliance and Management
Services.
In terms of delivering e-Government requirements, there is a
clear relationship between the
Figure 1 Building blocks and the Figure 3 Logical View. The
Application Services below
correlate with the Building Block’s ‘Two-way Interaction’,
‘Information Services’ and ‘co-
managed Information’.
Enterprise Information Architecture - Connected Government
Page 4
IT Service and Compliance Management Services
Capabilities for Cloud Service Delivery Services
Master Data Services
Master Data
Data Services
Operational Data
Content Services
Unstructured Data
Metadata Services
Metadata
Analytical Services
Data Warehouse
Information Services
Enterprise Information Integration Services
Discover Cleanse Federate Stream
Profile Transform Replicate Deploy
Application Services
Information delivery / search Information Co-
productionCollaboration
Presentation Services and Delivery Channels
Mobile Applications PortalWeb
Bu
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ss
P
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Figure 3 - Logical View Diagram for e-Government (adapted
from Godinez, et al 2010 p. 98)
4 Component Model
The Component Model sets out the actual parts or components
that will deliver the
functionality shown in the Logical model. A Component can be
described as a logically
grouped set of specific capabilities or software applications that
will deliver specific
functionality (Godinez, et al 2010 p. 103). The model sets it out
in three parts; Component
Relationship Diagram, Component Descriptions and Component
Interaction Diagrams.
4.1 Component Relationship Diagram
The Component Relationship Diagram depicts the components,
interfaces and their
relationships (Godinez, et al 2010 p. 104). Figure 4 Component
Relationship Diagram shows
a depiction of the Logical Model Diagram turned on its side and
populated with the
Components which will deliver the logical functions. These
Components are then described
as part of the Component Model.
Enterprise Information Architecture - Connected Government
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Busi ness Proces s Services
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Collaboration H ub
Information Co-
Production Hub
Catalogue of Portals
Catalogue of Collaborations
Figure 4 - Component Relationship Diagram for e-Government
(adapted from Godinez, et al 2010 p. 106)
4.2 Component Descriptions
Component Descriptions describe each component in terms of it
services, interfaces and
functional and non-functional requirements. Depending on the
needs of the project these
descriptions include an ID for Identification, a Name, High-
level description, Service
description and a list of Interfaces (Godinez, et al 2010 pp. 104-
106). For the purpose of this
report only the ‘Collaboration Hub’ and ‘Information Co-
Production Hub’ components differ
from the Enterprise Information Architecture Reference
Architecture model and are
therefore described.
Name – Collaboration Hub
High-level description – this component relates to the fourth e-
Government requirement
for interaction between Government and Constituents regarding
maters of policy and
government. At any point in time there will be many of these
discussions and interactions.
This Collaboration Hub does not provide those collaboration
services but acts as an
interaction gateway that on the e-Government side allows it to
control and secure
Enterprise Information Architecture - Connected Government
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constituent access to the these collaborations, and on the
Constituent side allows a
smorgasbord of possible collaborative interactions. Constituents
connect to Collaboration
Services through this Collaboration Hub. In terms of security
and moderation services, this
Collaboration Hub relies on Presentation Service’s access to the
Directory / Security Services
component for authentication and authorisation and relies on
collaboration services to
monitor and moderate individual collaboration instances.
Interfaces – on the external presentation side it allows for
continuous streaming of updated
collaboration such that the Presentation Services can present
multiple collaboration
interactions to the constituent on a dashboard type web or
mobile app page. On the
internal interface side, this Connection Hub is a bridge to
multiple collaboration instances
provided by the Collaboration Services.
Name - Information Co-Production Hub
High-level description – this component relates to e-
Government requirement one and five
where government presents itself to the constituent as a single
organisation from a single
(in the eyes of the constituent) portal, enabling the constituent
to be ‘co-productive’ with
their information (King & Cotterill 2007 pp. 346-350). This
Information Co-Production Hub
allows the constituent to request views of service portals that
are related to them and /or
their organisation. For example an Australian company may
want to be able to access its tax
portal, its ASIC company portal and multiple other company –
government interaction
portals through the same generic portal. This component relies
on Presentation Services to
secure the communication and authorise and authenticate the
constituent on a single-sign
in basis (one sign in gives access to all authorised portals).
Interfaces – on the external presentation side, multiple portals
are presented
simultaneously and are presented to the constituent with some
sort of a government
service portal menu. On the internal interface side is a gateway
/ bridge to various
government application and portal services.
4.3 Component Interaction Diagram
Component Interaction Diagrams depict the dynamic interaction
between components in a
particular use case scenario (Godinez, et al 2010 p. 104). It is a
way of high level interaction
testing to verify component configuration and inclusion.
Figure 5 depicts the Constituent access to the Co-Production
Hub interaction scenario. It
shows how the Constituent must first be authenticated at Login
before being passed onto
the Presentation Services component which subsequently
requests the appropriate portals
from the Information Co-Production Hub component. This
component retrieves the
appropriate portals which it sends back to the Presentation
Services component for it to
aggregate and present to the constituent through the Web page.
Figure 5 demonstrates
that there are no missing components in this scenario.
Enterprise Information Architecture - Connected Government
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En
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Operational Data
Content Services
Unstructured Data
Metadata Services
Metadata
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Data Warehouse
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Operational Applications
Operational Applications
Operational Applications
Collaboration Services
Busi ness Proces s Services
Service Registry and
Repository
Presentation S ervices
(Portal and Web)
Busi ness Performance
Presentation S ervices
Embedded Analytics
Search and Query
Presentation S ervices
Message / Web
Service Gateway
Directory / Security Services
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Collaboration H ub
Information Co-
Production Hub
Catalogue of Portals
Catalogue of Collaborations
Figure 5 - Component Interaction Diagram for Co-Production
Hub Scenario (adapted from Godinez, et al 2010
p. 141)
(1) Login (2) auth.
Information Co-Production Portal Access Scenario
Enterprise Information Architecture - Connected Government
Page 8
5 Operational Model
The Operational Model takes the components from the
Component Model and distributes
them onto geographically distributed nodes (Godinez, et al 2010
p. 147). Data flow
connections between nodes are specified between
geographically dispersed Locations.
Nodes are location specific and physical platforms on which
software executes. Each node
consists of one or more components known as Deployment Units
(Godinez, et al 2010 p.
149). A Component Model will be broken down into many
distinct functional and non-
functional Operational Models.
The EIA RA has templates for many standard components such
as those portrayed in Figures
6 and 7. The ‘Content Resource Manager Service availability’
portrays an industry standard
method of maintaining high availability for unstructured data.
Likewise the ‘Continuous
Availability and Resiliency Operational Pattern’ portrays a
standard design to maintain
business continuity and manage disaster risk. Both are very
important subsystems in an e-
Government information system.
Content Resource Manager Service Availability
Document Library Node
(SN-4) - Primary
Central Indexing
Service
Resource
Monitor
Search Service
Document Library Node
(SN-5) - Standby
Central Indexing
Service
Resource
Monitor
Search Service
Document Resource Manager Node
(SN-7) - Primary
Digital Content
Management
Service
High Availability Disaster
Recovery (HADR) Service
Document Resource Manager Node
(SN-8) - Replica
Digital Content
Management
Service
High Availability Disaster
Recovery (HADR) Service
Document Resource Manager Node
(SN-9)
Digital Content
Management
Service
Shared Block Subsystem Node (SN–6)
Data Services Node - Archive
(SN–11)
Retention Management Node
(SN–10)Retention Management Node
(SN–10)
Switching Service
Node (SN–3)
Switching Service
Node (SN–2)
Application Server
Node (SN–1)
Head Office Location (L-1)
Front Office Systems Zone (L-1.1) Operational Systems Zone
(L-1.2)
Branch Office Location (L-2)
Operational Systems Zone
(L-2.1)
L-x.x: Location Type
SN-x.x: Specified Node
SC-x.x Specified Connection
Corporate WAN
Head Office LAN
Branch Office LAN
JDBC /
ODBC
(SC-1)
FTP
(SC-6)
RS232 Heartbeat
(SC-3)
FTP
(SC-5)
TCP/IP
(SC-8)
FTP
(SC-7)
JDBC /
ODBC
(SC-2)
I/O
(SC-4)
TCP/IP
(SC-9) TCP/IP
(SC-10)
Figure 6 – Operational modelling of Content Resource Manager
Service Availability (adapted from Godinez,
et al 2010 p. 184)
Enterprise Information Architecture - Connected Government
Page 9
Continuous Availability and Resiliency operational pattern
Switching Service
Node (SN–4)
Switching Service
Node (SN–3)
File System
Services Node
(SN–1)
Head Office Location (L-1)
Front Office Systems Zone (L-1.1)
Disaster Recovery Site Location (L-2)
File System
Services Node
(SN–2)
Block Subsystem Node
(SN–5)
Block Subsystem Node
(SN–6)
Block Subsystem Node
(SN–9)
Block Subsystem Node
(SN–10)
Switching Service
Node (SN–8)
Switching Service
Node (SN–7)
L-x.x: Location Type
SN-x.x: Specified Node
SC-x.x Specified Connection
Corporate WAN
Head Office LAN
Branch Office LAN
I/O
(SC-1)
I/O
(SC-2)
FC
(SC-3) FC
(SC-4)
ISL
(SC-5)
ISL
(SC-6)
FC
(SC-8)
FC
(SC-7)
Figure 7 - Operational modelling of Continuous Availability and
Resiliency Operational Pattern (adapted from
Godinez, et al 2010 p. 180)
6 Conclusion
A Connected Government requiring a Citizen Centric and
Socially Inclusive e-Government
Information System has been designed using industry standard
Enterprise Information
Architecture Reference Architecture templates. Having outlined
five specific capabilities, a
system Building Block diagram and an Architecture Overview
Diagram were drawn to
provide a conceptual non-technical view of the e-Government
enterprise information
system. From this diagram a Logical Diagram was drawn to
translate the concepts into an
information system which was then broken down into
components which could be
described and logic tested in the Component Model. Once all
the components were set out
they could be further broken down into many Operational
Models describing geographically
located nodes and their data connections. During each step of
the design process, reference
has been made to the required e-Government Citizen Centric
and Socially Inclusive
capabilities for which the Enterprise Information System is
designed.
Enterprise Information Architecture - Connected Government
Page 10
References
Godinez, Mario, Hechler, Eberhard, Koenig, Klaus, Lockwood,
Steve, Oberhofer, Martin and
Schroeck, Michael 2010, The Art of Enterprise Information
Architecture: A Systems-Based
Approach for Unlocking Business Insight, IBM Press.
King, Stephen and Cotterill, Sarah 2007, Transformational
Government? The role of
information technology in delivering citizen centric local public
services, Local Government
Studies, Routledge , UK.
Saha, P 2010, 'Enterprise Architecture as Platform for
Connected Government', National
University of Singapore Institute of Systems Science Report,
NUS Institute of Systems
Science,
<http://unpan1.un.org/intradoc/groups/public/documents/unpan/
unpan041801.pdf>
Table of contents4.1 Component Relationship Diagram4.2
Component Descriptions4.3 Component Interaction
DiagramReferences
ICT705 Data and System Integration - Assignment 1 Page 1 of 7
ICT705
Data and System Integration
Task 1
ATMC Semester 1, 2018
ICT705 Data and System Integration - Assignment 1 Page 2 of 7
Assessment and Submission Details
Marks: 20% of the Total Assessment for the Course
Due Date: 11:59pm Friday, 20th April 2018 (Week 5)
Submit your assignment to Blackboard Task 1. Please follow the
submission instructions in
Blackboard.
The assignment will be marked out of a total of 100 marks and
forms 20% of the total
assessment for the course. ALL assignments will be checked for
plagiarism by SafeAssign
system provided by Blackboard automatically.
Refer to your Course Outline or the Course Web Site for a copy
of the “Student Misconduct,
Plagiarism and Collusion” guidelines.
The assignment will be assessed according to the marking sheet.
Late submission will be
penalised according to the policy in the course outline. Please
note Saturday and Sunday are
included in the count of days late.
Requests for an extension to an assignment MUST be made to
the course coordinator prior
to the date of submission and requests made on the day of
submission or after the submission
date will only be considered in exceptional circumstances.
Assignment submission extensions
will only be made using the official Faculty of Arts, Business
and Law Guidelines.
ICT705 Data and System Integration - Assignment 1 Page 3 of 7
Background: Health Information Technology
On the 17th of February 2009 the United States government
legislated the “Health
Information Technology for Economic and Clinical Health Act”
or “HITEC Act” (America,
2009). At the heart of this legislation is a requirement for all
health providers to maintain
electronic health records in a manner to facilitate data
integration and sharing amongst
providers with the goal of achieving this by 2014.
Prior to and subsequent of this legislation, a wealth of scholarly
articles has been written in
respect to the impact of HITEC, more generally on the benefits
of maintaining Electronic
Health Records (EHR) and the challenges for Enterprise
Information Architecture (EIA), see
e.g. (Brennan, 2017) (Adenuga, et al., 2015) (Raghupathi &
Raghupathi, 2014).
It is recommended that you undertake your own review of the
current literature to gain
insights into designing an EIA for EHR.
References
Adenuga, O. A., Kekwaletswe, R. M. & Coleman, A., 2015.
eHealth integration and interoperability
issues: towards a solution through enterprise architecture.
[Online]
Available at: https://doi.org/10.1186/s13755-015-0009-7
America, C. o., 2009. HITEC Act. [Online]
Available at:
https://www.healthit.gov/sites/default/files/hitech_act_excerpt_f
rom_arra_with_index.pdf#%5B%7
B%22num%22%3A10%2C%22gen%22%3A0%7D%2C%7B%22
name%22%3A%22Fit%22%7D%5D
Brennan, P., 2017. Is the EHR the New Big Data?. [Online]
Available at: https://datascience.nih.gov/BlogIsTheEHR
Raghupathi, W. & Raghupathi, V., 2014. Big data analytics in
healthcare: promise and potential.
[Online]
Available at: http://doi.org/10.1186/2047-2501-2-3
ICT705 Data and System Integration - Assignment 1 Page 4 of 7
Assignment Task
You are to prepare a preliminary report for the Australian
Federal Government describing
the benefits of an Enterprise Information Architecture
Reference Architecture (EIA RA) for
developing a national EHR system. Attention should be made to
an information centric
design and how to best achieve this.
The intended audience for this report are government officials
who may have knowledge of
the health system but limited computing knowledge.
Your report should follow the following template:
Executive Summary
Table of Contents
Table of Figures
Table of Tables (if needed)
1.0 Introduction
2.0 Enterprise Information Architecture Reference Architecture
Discuss the benefits an EIA RA approach can provide to guide
development of a EHR system. This
discussion should expand on at least three of the identified
benefits and should include at least one
diagram providing an overview of the proposed system.
3.0 Information Management and Integration
The disparate nature of entities and systems within health care,
the volume of structured
and unstructured data, and the sensitivity of that data pose
challenges for data
management and integration.
You are to describe several of these challenges and propose
strategies to overcome them.
4.0 Conclusion
5.0 Recommendations
Bibliography
ICT705 Data and System Integration - Assignment 1 Page 5 of 7
Report Format
Your report should be no less than 2,000 words and it would be
best to be no longer than
3,000 words.
The report must be formatted using the following guidelines:
• Paragraph text 12-point Calibri single line spacing
• Headings Arial in an appropriate type size
• Margins 2.5cm on all sides
• Title Page is not to contain headers, footers, or page
numbering
• Header is to display the Report Title (excluding the title page)
• Footer to display your name and the page number (excluding
the title page)
• Title Page – Must not contain headers or footers. Include your
name as the report’s
author.
• Page numbering
o Executive summary to the last page of Table of Figures /
Table of Tables to use
roman numerals (i, ii, iii, iv)
o Introduction and onwards to use conventional numerals (1, 2,
3, 4) starting at
page 1 from the introduction
• The report is to be created as a single Microsoft Word
document (version 2007, 2010,
2013, 2016, or Office 365). No other format is acceptable and
doing so will result in
the deduction of marks.
• The report must use the built-in features of Microsoft Word to
create page numbers,
section numbers, citations, cross referencing of sections, figures
and tables, table of
contents, table of figures, table of tables, and bibliography.
Please follow the conventions detailed in:
Summers, J. & Smith, B., 2014, Communication Skills
Handbook, 4th Ed, Wiley, Australia.
Referencing
The report is to include (at least 5) appropriate references and
these references should follow
the Harvard method of referencing. Note that ALL references
should be from journal articles,
conference papers, technical papers or a recognized expert in
the field. DO NOT use Wikipedia
as a reference. The use of unqualified references will result in
the deduction of marks.
Assignment Return and Release of Grades
Assignment grades will be available on the blackboard in two
weeks after the submission. An
electronic assignment marking sheet will be available at this
time. Where an assignment is
undergoing investigation for alleged plagiarism or collusion the
grade for the assignment and
the assignment will be withheld until the investigation has
concluded.
ICT705 Data and System Integration - Assignment 1 Page 6 of 7
Assignment Advice
1. The task of developing an EIA for EHR would in practice
would take a team of IT
professionals hundreds of hours to complete. It is
acknowledged that your time is
constrained to several weeks and approx. 20 hrs work on this
assignment, and as such
this assignment is not so much about completing it but seeing
how far you get.
2. Whole text books have been dedicated to the topic of EIA
RA, thus in your discussion of
EIA RA you will need firstly to be succinct, and secondly to be
selective in describing
aspects of EIA RA significant to an eHealth system.
3. It is not expected that you become an expert in eHealth, but it
is expected that you
demonstrate your research into the field as it pertains to EIA
4. As this is a master’s level course, you will be graded on your
ability to put forward an
argument supported by scholarly articles. Simply regurgitating
the text book is not
sufficient.
5. There is no correct answer and it is expected that students’
answers will vary greatly, thus
there is little chance of accidental plagiarism.
6. Ensure that you clearly understand the requirements for the
assignment – what must be
done and what are the deliverables.
7. If you do not understand any of the assignment requirements
– Please ASK your tutor.
8. Each time you work on any aspect of the assignment reread
the assignment requirements
to ensure that what is required is clearly understood.
ICT705 Data and System Integration - Assignment 1 Page 7 of 7
Appendix A
Marking Sheet for ATMC ICT705 2018.S1 Assignment 1
Student name:
Student ID:
Items
Maximum
Marks
Marks
Obtained
Executive Summary 5
Introduction 5
An Enterprise Information Architecture for eHealth 35
Information Management and Integration 25
Conclusion 5
Recommendations 5
Report formatting (font, header and footer, table of
content, numbering, referencing, etc.)
5
Professional communication (correct spelling, grammar,
formal business language used)
5
Scholarly discussion (arguments supported by
references)
10
Total Marks: 100
Percentage of Course Total: 20%
OVERALL COMMENTS:

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EIA for Connected Government

  • 1. Enterprise Information Architecture Connected Government Author name is hidden Date: Friday, 4 September 2015 Enterprise Information Architecture - Connected Government ii Table of contents Table of contents ii 1 Introduction 1 2 Conceptual Architecture 1 3 Logical Architecture 3 4 Component Model 4 4.1 Component Relationship Diagram 4
  • 2. 4.2 Component Descriptions 5 4.3 Component Interaction Diagram 6 5 Operational Model 8 6 Conclusion 9 References 10 List of figures Figure 1 - Building blocks for a Citizen Centric and Socially Inclusive e-Government 2 Figure 2 - Architecture Overview Diagram for e-Government 3 Figure 3 - Logical View Diagram for e-Government 4 Figure 4 - Component Relationship Diagram for e-Government 5 Figure 5 - Component Interaction Diagram for Co-Production Hub Scenario 7 Figure 6 – Operational modelling of Content Resource Manager Service Availability 8 Figure 7 - Operational modelling of Continuous Availability and Resiliency Operational Pattern 9 Enterprise Information Architecture - Connected Government Page 1 1 Introduction
  • 3. In the context our increasingly connected world where information is at our fingertips, Governments are facing growing pressure to be more open, accountable and transparent with its citizens, community organisations and businesses (Saha 2010 p.15). Such a Connected Government or ‘e-Government’ approach requires a transformation in its thinking and information systems. This report will utilise an Enterprise Information Architecture Reference Architecture (EIA RA) approach to analyse and design an Information Centric implementation of an e-Government information system that will deliver Connected Government. EIA RA is a template approach to Enterprise Information Architecture. It not only works through a systematic process of design but it assumes that there are tried and true methods and design patterns which form the building blocks of information systems. Yet it allows for changing and evolving technologies (Godinez, et al 2010 pp. 25-33). The systematic EIA RA approach to e-Government design will include its Conceptual Architecture, Logical Architecture, Component Modelling and Operational Modelling. 2 Conceptual Architecture The goal of an e-Government Enterprise Information System (EIS) is to provide a cohesive, Citizen Centric and Socially Inclusive information system that enables a transparent ‘outside
  • 4. in’ two way interaction with government by a diverse constituent. Capabilities required for such an Information System include: • E-Government must operate as a single enterprise, • Provide cost effective Citizen and Business and Community organisation oriented services delivering ‘right first time’ outcomes (King & Cotterill 2007 p. 335), • Cater for a diverse constituent in terms of culture, language, ability, education, status and various levels of interaction and informational requirements, • Enable citizens and businesses to be engaged at relevant points in policy and decision making processes in a two way consultative manner (Saha 2010 p.10), • Enable a Co-production platform (King & Cotterill 2007 pp. 346-350) where citizens and businesses are empowered to participate in the management of information pertaining to them. These five requirements of an e-Government EIS is not an exhaustive list and only pertains to ‘Citizen Centricity’ and ‘Social Inclusion’ aspects, the building blocks of which are portrayed in Figure 1. This figure shows a system ‘as a single enterprise’ communicating though a ‘Customisable presentation’ layer which caters for the diverse constituent need. The three types of interactions between constituent and e-
  • 5. Government represent (from left to right in Figure 1) a two way consultative interaction on such things as policy formation, a self-serve information gateway for documents, media data, noticeboards, etc. and thirdly, a constituent portal for self-managed participative services such as company regulatory Enterprise Information Architecture - Connected Government Page 2 interaction or constituent welfare management. These interactions with government information and agencies are tightly controlled by policy and security surveillance and enforcement. These building blocks are the basis of an Architecture Overview Diagram (AOD) which translates non-technical operational requirements into a conceptual model (Godinez, et al 2010 p. 77) as portrayed in Figure 2. Citizen, Busi ness and organis ation Interaction Two-Way Interaction Information services Co-Managed informatio n Policy and security oversight Government Information
  • 6. Government Agents / Employees Government Building Blocks for a Citizen Centric and socially inclusive E- Government Information System Customi sable Presentation Figure 1 - Building blocks for a Citizen Centric and Socially Inclusive e-Government The AOD in Figure 2 shows how the various concepts required in an Information Architecture connect to deliver the required Citizen Centric and Socially Inclusive e- Government information system. Data Domains are the heart of the single enterprise approach to e-Government, particularly centrally managed Master Data services, Operational Data, Unstructured Content Data and Metadata services. Although these systems will be geographically dispersed, they will be designed to give accurate ‘single source of truth’ and ‘right information first time’ performance to both internal government employees / agents and external constituents. This central management and integration is achieved by Service Oriented Enterprise Information Integration.
  • 7. Enterprise Information Architecture - Connected Government Page 3 Master Data Services Master Data Constituents Legislation Govt departments Policies Data Services Operational Data Law Enforcement Planning Policy Development Content Services Unstructured Data Digital Document Archive Information Documents Image repositories Metadata Services
  • 8. Metadata Content Workflows Analytical Services Data Warehouse Data Domains Enterprise Information IntegrationBatch (near) real-time Service-Oriented Security and Privacy Services Data M ask ing Encryption Authentication Authorisation Audit Clou d Services Metering Monitoring Billing Pricing Virtualisation Elastic Capacity Managed service
  • 9. E-Go vern ment In teraction Systems Policy formulation Interaction E-Go vern ment Information Systems Information Service Applications Co-Managed Inf ormation Service App lications Government Enterpri se Search Presentation Services and delivery channels Portal Web Mobil e Applications Connectivity and Ineteroperability Service IntegrationJMS, MQ, FTP, (a)synchronous Figure 2 - Architecture Overview Diagram for e-Government (adapted from Godinez, et al 2010 p. 89) E-Government Interaction and Information Systems provide the functionality of e-
  • 10. Government. These are the systems and services used by both internal employees and external constituents both with their respective presentation services and delivery channels. The Connectivity and Interoperability service provides the data communication channels between all these systems and services. 3 Logical Architecture The logical architecture starts to set out the technical functionality required to deliver the business view oriented conceptual architecture (Godinez, et al 2010 p. 98). Figure 3 Logical View Diagram shows how functional services are logically located in relation to each other. This starts at the base where Cloud hosting services host and support Integration and Information services which provide services to the Application Services which are presented to employees, agents and constituents in the Presentation Layer. These all communicate via the Connectivity and Interoperability Services. Non-functional services dealing with Compliance, Availability, Retention, Security, Capacity and Quality of Service (Godinez, et al 2010 p. 167) are also shown in relation to the services they support. These include Business Process Orchestration and collaboration service, Information Security and Information Privacy and IT Service Compliance and Management Services. In terms of delivering e-Government requirements, there is a
  • 11. clear relationship between the Figure 1 Building blocks and the Figure 3 Logical View. The Application Services below correlate with the Building Block’s ‘Two-way Interaction’, ‘Information Services’ and ‘co- managed Information’. Enterprise Information Architecture - Connected Government Page 4 IT Service and Compliance Management Services Capabilities for Cloud Service Delivery Services Master Data Services Master Data Data Services Operational Data Content Services Unstructured Data Metadata Services Metadata
  • 12. Analytical Services Data Warehouse Information Services Enterprise Information Integration Services Discover Cleanse Federate Stream Profile Transform Replicate Deploy Application Services Information delivery / search Information Co- productionCollaboration Presentation Services and Delivery Channels Mobile Applications PortalWeb Bu si ne ss P ro ce ss O rc
  • 15. Pr iv ac y Figure 3 - Logical View Diagram for e-Government (adapted from Godinez, et al 2010 p. 98) 4 Component Model The Component Model sets out the actual parts or components that will deliver the functionality shown in the Logical model. A Component can be described as a logically grouped set of specific capabilities or software applications that will deliver specific functionality (Godinez, et al 2010 p. 103). The model sets it out in three parts; Component Relationship Diagram, Component Descriptions and Component Interaction Diagrams. 4.1 Component Relationship Diagram The Component Relationship Diagram depicts the components, interfaces and their relationships (Godinez, et al 2010 p. 104). Figure 4 Component Relationship Diagram shows a depiction of the Logical Model Diagram turned on its side and populated with the Components which will deliver the logical functions. These Components are then described
  • 16. as part of the Component Model. Enterprise Information Architecture - Connected Government Page 5 En te rp ri se In fo rm at io n In te gr at io
  • 22. an ag em en t Master Data Services Master Data Data Services Operational Data Content Services Unstructured Data Metadata Services Metadata Analytical Services Data Warehouse Co nn ec tiv it y
  • 27. Service Registry and Repository Presentation S ervices (Portal and Web) Busi ness Performance Presentation S ervices Embedded Analytics Search and Query Presentation S ervices Message / Web Service Gateway Directory / Security Services D el iv er y Ch an ne ls M ob
  • 30. Catalogue of Portals Catalogue of Collaborations Figure 4 - Component Relationship Diagram for e-Government (adapted from Godinez, et al 2010 p. 106) 4.2 Component Descriptions Component Descriptions describe each component in terms of it services, interfaces and functional and non-functional requirements. Depending on the needs of the project these descriptions include an ID for Identification, a Name, High- level description, Service description and a list of Interfaces (Godinez, et al 2010 pp. 104- 106). For the purpose of this report only the ‘Collaboration Hub’ and ‘Information Co- Production Hub’ components differ from the Enterprise Information Architecture Reference Architecture model and are therefore described. Name – Collaboration Hub High-level description – this component relates to the fourth e- Government requirement for interaction between Government and Constituents regarding maters of policy and government. At any point in time there will be many of these discussions and interactions. This Collaboration Hub does not provide those collaboration services but acts as an interaction gateway that on the e-Government side allows it to control and secure
  • 31. Enterprise Information Architecture - Connected Government Page 6 constituent access to the these collaborations, and on the Constituent side allows a smorgasbord of possible collaborative interactions. Constituents connect to Collaboration Services through this Collaboration Hub. In terms of security and moderation services, this Collaboration Hub relies on Presentation Service’s access to the Directory / Security Services component for authentication and authorisation and relies on collaboration services to monitor and moderate individual collaboration instances. Interfaces – on the external presentation side it allows for continuous streaming of updated collaboration such that the Presentation Services can present multiple collaboration interactions to the constituent on a dashboard type web or mobile app page. On the internal interface side, this Connection Hub is a bridge to multiple collaboration instances provided by the Collaboration Services. Name - Information Co-Production Hub High-level description – this component relates to e- Government requirement one and five where government presents itself to the constituent as a single organisation from a single
  • 32. (in the eyes of the constituent) portal, enabling the constituent to be ‘co-productive’ with their information (King & Cotterill 2007 pp. 346-350). This Information Co-Production Hub allows the constituent to request views of service portals that are related to them and /or their organisation. For example an Australian company may want to be able to access its tax portal, its ASIC company portal and multiple other company – government interaction portals through the same generic portal. This component relies on Presentation Services to secure the communication and authorise and authenticate the constituent on a single-sign in basis (one sign in gives access to all authorised portals). Interfaces – on the external presentation side, multiple portals are presented simultaneously and are presented to the constituent with some sort of a government service portal menu. On the internal interface side is a gateway / bridge to various government application and portal services. 4.3 Component Interaction Diagram Component Interaction Diagrams depict the dynamic interaction between components in a particular use case scenario (Godinez, et al 2010 p. 104). It is a way of high level interaction testing to verify component configuration and inclusion. Figure 5 depicts the Constituent access to the Co-Production Hub interaction scenario. It shows how the Constituent must first be authenticated at Login before being passed onto the Presentation Services component which subsequently requests the appropriate portals
  • 33. from the Information Co-Production Hub component. This component retrieves the appropriate portals which it sends back to the Presentation Services component for it to aggregate and present to the constituent through the Web page. Figure 5 demonstrates that there are no missing components in this scenario. Enterprise Information Architecture - Connected Government Page 7 En te rp ri se In fo rm at io n In
  • 39. m an ce M an ag em en t Master Data Services Master Data Data Services Operational Data Content Services Unstructured Data Metadata Services Metadata Analytical Services Data Warehouse Co
  • 44. Operational Applications Collaboration Services Busi ness Proces s Services Service Registry and Repository Presentation S ervices (Portal and Web) Busi ness Performance Presentation S ervices Embedded Analytics Search and Query Presentation S ervices Message / Web Service Gateway Directory / Security Services D el iv er y Ch an
  • 47. I Collaboration H ub Information Co- Production Hub Catalogue of Portals Catalogue of Collaborations Figure 5 - Component Interaction Diagram for Co-Production Hub Scenario (adapted from Godinez, et al 2010 p. 141) (1) Login (2) auth. Information Co-Production Portal Access Scenario Enterprise Information Architecture - Connected Government
  • 48. Page 8 5 Operational Model The Operational Model takes the components from the Component Model and distributes them onto geographically distributed nodes (Godinez, et al 2010 p. 147). Data flow connections between nodes are specified between geographically dispersed Locations. Nodes are location specific and physical platforms on which software executes. Each node consists of one or more components known as Deployment Units (Godinez, et al 2010 p. 149). A Component Model will be broken down into many distinct functional and non- functional Operational Models. The EIA RA has templates for many standard components such as those portrayed in Figures 6 and 7. The ‘Content Resource Manager Service availability’ portrays an industry standard method of maintaining high availability for unstructured data. Likewise the ‘Continuous Availability and Resiliency Operational Pattern’ portrays a standard design to maintain business continuity and manage disaster risk. Both are very important subsystems in an e- Government information system. Content Resource Manager Service Availability
  • 49. Document Library Node (SN-4) - Primary Central Indexing Service Resource Monitor Search Service Document Library Node (SN-5) - Standby Central Indexing Service Resource Monitor Search Service Document Resource Manager Node (SN-7) - Primary Digital Content Management Service High Availability Disaster Recovery (HADR) Service Document Resource Manager Node (SN-8) - Replica
  • 50. Digital Content Management Service High Availability Disaster Recovery (HADR) Service Document Resource Manager Node (SN-9) Digital Content Management Service Shared Block Subsystem Node (SN–6) Data Services Node - Archive (SN–11) Retention Management Node (SN–10)Retention Management Node (SN–10) Switching Service Node (SN–3) Switching Service Node (SN–2) Application Server Node (SN–1)
  • 51. Head Office Location (L-1) Front Office Systems Zone (L-1.1) Operational Systems Zone (L-1.2) Branch Office Location (L-2) Operational Systems Zone (L-2.1) L-x.x: Location Type SN-x.x: Specified Node SC-x.x Specified Connection Corporate WAN Head Office LAN Branch Office LAN JDBC / ODBC (SC-1) FTP (SC-6) RS232 Heartbeat (SC-3) FTP (SC-5) TCP/IP (SC-8) FTP (SC-7)
  • 52. JDBC / ODBC (SC-2) I/O (SC-4) TCP/IP (SC-9) TCP/IP (SC-10) Figure 6 – Operational modelling of Content Resource Manager Service Availability (adapted from Godinez, et al 2010 p. 184) Enterprise Information Architecture - Connected Government Page 9 Continuous Availability and Resiliency operational pattern Switching Service Node (SN–4) Switching Service Node (SN–3) File System
  • 53. Services Node (SN–1) Head Office Location (L-1) Front Office Systems Zone (L-1.1) Disaster Recovery Site Location (L-2) File System Services Node (SN–2) Block Subsystem Node (SN–5) Block Subsystem Node (SN–6) Block Subsystem Node (SN–9) Block Subsystem Node (SN–10) Switching Service Node (SN–8) Switching Service Node (SN–7) L-x.x: Location Type SN-x.x: Specified Node SC-x.x Specified Connection
  • 54. Corporate WAN Head Office LAN Branch Office LAN I/O (SC-1) I/O (SC-2) FC (SC-3) FC (SC-4) ISL (SC-5) ISL (SC-6) FC (SC-8) FC (SC-7) Figure 7 - Operational modelling of Continuous Availability and Resiliency Operational Pattern (adapted from Godinez, et al 2010 p. 180) 6 Conclusion
  • 55. A Connected Government requiring a Citizen Centric and Socially Inclusive e-Government Information System has been designed using industry standard Enterprise Information Architecture Reference Architecture templates. Having outlined five specific capabilities, a system Building Block diagram and an Architecture Overview Diagram were drawn to provide a conceptual non-technical view of the e-Government enterprise information system. From this diagram a Logical Diagram was drawn to translate the concepts into an information system which was then broken down into components which could be described and logic tested in the Component Model. Once all the components were set out they could be further broken down into many Operational Models describing geographically located nodes and their data connections. During each step of the design process, reference has been made to the required e-Government Citizen Centric and Socially Inclusive capabilities for which the Enterprise Information System is designed.
  • 56. Enterprise Information Architecture - Connected Government Page 10 References Godinez, Mario, Hechler, Eberhard, Koenig, Klaus, Lockwood, Steve, Oberhofer, Martin and Schroeck, Michael 2010, The Art of Enterprise Information Architecture: A Systems-Based Approach for Unlocking Business Insight, IBM Press. King, Stephen and Cotterill, Sarah 2007, Transformational Government? The role of information technology in delivering citizen centric local public services, Local Government Studies, Routledge , UK. Saha, P 2010, 'Enterprise Architecture as Platform for Connected Government', National University of Singapore Institute of Systems Science Report, NUS Institute of Systems Science, <http://unpan1.un.org/intradoc/groups/public/documents/unpan/ unpan041801.pdf> Table of contents4.1 Component Relationship Diagram4.2 Component Descriptions4.3 Component Interaction DiagramReferences
  • 57. ICT705 Data and System Integration - Assignment 1 Page 1 of 7 ICT705 Data and System Integration Task 1 ATMC Semester 1, 2018 ICT705 Data and System Integration - Assignment 1 Page 2 of 7 Assessment and Submission Details Marks: 20% of the Total Assessment for the Course Due Date: 11:59pm Friday, 20th April 2018 (Week 5) Submit your assignment to Blackboard Task 1. Please follow the
  • 58. submission instructions in Blackboard. The assignment will be marked out of a total of 100 marks and forms 20% of the total assessment for the course. ALL assignments will be checked for plagiarism by SafeAssign system provided by Blackboard automatically. Refer to your Course Outline or the Course Web Site for a copy of the “Student Misconduct, Plagiarism and Collusion” guidelines. The assignment will be assessed according to the marking sheet. Late submission will be penalised according to the policy in the course outline. Please note Saturday and Sunday are included in the count of days late. Requests for an extension to an assignment MUST be made to the course coordinator prior to the date of submission and requests made on the day of submission or after the submission date will only be considered in exceptional circumstances. Assignment submission extensions will only be made using the official Faculty of Arts, Business and Law Guidelines. ICT705 Data and System Integration - Assignment 1 Page 3 of 7
  • 59. Background: Health Information Technology On the 17th of February 2009 the United States government legislated the “Health Information Technology for Economic and Clinical Health Act” or “HITEC Act” (America, 2009). At the heart of this legislation is a requirement for all health providers to maintain electronic health records in a manner to facilitate data integration and sharing amongst providers with the goal of achieving this by 2014. Prior to and subsequent of this legislation, a wealth of scholarly articles has been written in respect to the impact of HITEC, more generally on the benefits of maintaining Electronic Health Records (EHR) and the challenges for Enterprise Information Architecture (EIA), see e.g. (Brennan, 2017) (Adenuga, et al., 2015) (Raghupathi & Raghupathi, 2014). It is recommended that you undertake your own review of the current literature to gain insights into designing an EIA for EHR. References Adenuga, O. A., Kekwaletswe, R. M. & Coleman, A., 2015. eHealth integration and interoperability issues: towards a solution through enterprise architecture. [Online]
  • 60. Available at: https://doi.org/10.1186/s13755-015-0009-7 America, C. o., 2009. HITEC Act. [Online] Available at: https://www.healthit.gov/sites/default/files/hitech_act_excerpt_f rom_arra_with_index.pdf#%5B%7 B%22num%22%3A10%2C%22gen%22%3A0%7D%2C%7B%22 name%22%3A%22Fit%22%7D%5D Brennan, P., 2017. Is the EHR the New Big Data?. [Online] Available at: https://datascience.nih.gov/BlogIsTheEHR Raghupathi, W. & Raghupathi, V., 2014. Big data analytics in healthcare: promise and potential. [Online] Available at: http://doi.org/10.1186/2047-2501-2-3 ICT705 Data and System Integration - Assignment 1 Page 4 of 7 Assignment Task You are to prepare a preliminary report for the Australian Federal Government describing the benefits of an Enterprise Information Architecture
  • 61. Reference Architecture (EIA RA) for developing a national EHR system. Attention should be made to an information centric design and how to best achieve this. The intended audience for this report are government officials who may have knowledge of the health system but limited computing knowledge. Your report should follow the following template: Executive Summary Table of Contents Table of Figures Table of Tables (if needed) 1.0 Introduction 2.0 Enterprise Information Architecture Reference Architecture Discuss the benefits an EIA RA approach can provide to guide development of a EHR system. This discussion should expand on at least three of the identified benefits and should include at least one diagram providing an overview of the proposed system. 3.0 Information Management and Integration The disparate nature of entities and systems within health care, the volume of structured and unstructured data, and the sensitivity of that data pose
  • 62. challenges for data management and integration. You are to describe several of these challenges and propose strategies to overcome them. 4.0 Conclusion 5.0 Recommendations Bibliography ICT705 Data and System Integration - Assignment 1 Page 5 of 7 Report Format Your report should be no less than 2,000 words and it would be best to be no longer than 3,000 words. The report must be formatted using the following guidelines: • Paragraph text 12-point Calibri single line spacing • Headings Arial in an appropriate type size • Margins 2.5cm on all sides
  • 63. • Title Page is not to contain headers, footers, or page numbering • Header is to display the Report Title (excluding the title page) • Footer to display your name and the page number (excluding the title page) • Title Page – Must not contain headers or footers. Include your name as the report’s author. • Page numbering o Executive summary to the last page of Table of Figures / Table of Tables to use roman numerals (i, ii, iii, iv) o Introduction and onwards to use conventional numerals (1, 2, 3, 4) starting at page 1 from the introduction • The report is to be created as a single Microsoft Word document (version 2007, 2010, 2013, 2016, or Office 365). No other format is acceptable and doing so will result in the deduction of marks. • The report must use the built-in features of Microsoft Word to create page numbers,
  • 64. section numbers, citations, cross referencing of sections, figures and tables, table of contents, table of figures, table of tables, and bibliography. Please follow the conventions detailed in: Summers, J. & Smith, B., 2014, Communication Skills Handbook, 4th Ed, Wiley, Australia. Referencing The report is to include (at least 5) appropriate references and these references should follow the Harvard method of referencing. Note that ALL references should be from journal articles, conference papers, technical papers or a recognized expert in the field. DO NOT use Wikipedia as a reference. The use of unqualified references will result in the deduction of marks. Assignment Return and Release of Grades Assignment grades will be available on the blackboard in two weeks after the submission. An electronic assignment marking sheet will be available at this time. Where an assignment is undergoing investigation for alleged plagiarism or collusion the grade for the assignment and
  • 65. the assignment will be withheld until the investigation has concluded. ICT705 Data and System Integration - Assignment 1 Page 6 of 7 Assignment Advice 1. The task of developing an EIA for EHR would in practice would take a team of IT professionals hundreds of hours to complete. It is acknowledged that your time is constrained to several weeks and approx. 20 hrs work on this assignment, and as such this assignment is not so much about completing it but seeing how far you get. 2. Whole text books have been dedicated to the topic of EIA RA, thus in your discussion of EIA RA you will need firstly to be succinct, and secondly to be selective in describing aspects of EIA RA significant to an eHealth system. 3. It is not expected that you become an expert in eHealth, but it is expected that you demonstrate your research into the field as it pertains to EIA
  • 66. 4. As this is a master’s level course, you will be graded on your ability to put forward an argument supported by scholarly articles. Simply regurgitating the text book is not sufficient. 5. There is no correct answer and it is expected that students’ answers will vary greatly, thus there is little chance of accidental plagiarism. 6. Ensure that you clearly understand the requirements for the assignment – what must be done and what are the deliverables. 7. If you do not understand any of the assignment requirements – Please ASK your tutor. 8. Each time you work on any aspect of the assignment reread the assignment requirements to ensure that what is required is clearly understood. ICT705 Data and System Integration - Assignment 1 Page 7 of 7
  • 67. Appendix A Marking Sheet for ATMC ICT705 2018.S1 Assignment 1 Student name: Student ID: Items Maximum Marks Marks Obtained Executive Summary 5 Introduction 5 An Enterprise Information Architecture for eHealth 35 Information Management and Integration 25 Conclusion 5 Recommendations 5 Report formatting (font, header and footer, table of content, numbering, referencing, etc.) 5 Professional communication (correct spelling, grammar, formal business language used)
  • 68. 5 Scholarly discussion (arguments supported by references) 10 Total Marks: 100 Percentage of Course Total: 20% OVERALL COMMENTS: