1. Sahar Ahmed Abdul Hafeez Yousef
Mpb. : +971-55-7696352
Email: sahar.airarabia@hotmail.com
Objective:
Seeking a challenging career opportunity where in my skill and experience are
utilized to the fullest.
Personal Information:
• Date of birth: 20 of June 1984
• Place of birth: Abu Dhabi
• Nationality: Egyptian
• Gender: Female
• Marital status: Married
• Visa status: residence visa
• Having driving license.
• Languages: Arabic (Mother Tongue), English (Good reading
writing).
Career Profile:
• Wide experience as travel consultant, proficient in computer
operating and excellent communication skill.
• Can set priorities, self motivated, detail oriented, achieve short
term as well as long term goals.
• Excellent communication and interpersonal skills.
• Work in fast speed, pressure situation.
• Knowledge of rules and regulations in the U.A.E .
• Capacity and flexibility in the composition of personal relationships
and the process.
Work Experience:
Air Arabia Tickting and Visa Consultant from 08/07/2013 till
date .
• Dealing with clints for issuing tickets and visas .
• Responsible for validating domestic and international fares and
also address customer queries and complaints.
• Cash handling .
Page 1 of 4

2. • Maintain and update the database of clients.
• Continuous coordinating with other sections of branch.
• Recommend, select and help to choose the right product & service
for right customer.
• Describe features and benefits, and demonstrate services of
company.
• Work in Shift Pattern environment. (Morning-Evening-Night ).
Secretary in Liwan Architectural consultant from 02/06/2010
to 30/06/2013.
• Reception.
• Organization.
• Conservation and coordination.
• Travels reservation.
• Notes.
• Receipt and delivery of mail.
• Respond to telephone calls.
• Preparation of project files to be submitted to the municipality.
Assistant manager (Public Relation Dept & Human Resources
Dept).
Foresight Group (multinational group of companies).Abu Dhabi U.A.E
From April 2009 till 01/06/2010.
1) Provide appropriate advice and guidance to employees on
company policies and Procedures.
2) Provide assistance to the Human Resources department
including:-
• Supporting recruitment activities.
• Working with managers to identify recruitment requirements.
• Acting as the main point of contact for recruitment agencies /
universities.
• Arranging candidate interviews.
• Prompt feedback to agencies and other applicants.
• Preparation of employment contracts.
• Conducting induction training for new hires and subsequent follows up.
• Prepare reports for managers elsewhere within the organization.
Page 2 of 4

3. • Screen job applicants to obtain information such as education and work
experience.
• update appropriate forms when an employee receives a promotion or
changes address
• request references from present or past employers of applicants
• Inform job applicants of their acceptance or rejection for their
application.
• Keep track of address changes, changes in job titles, benefits, and
salaries.
3) Provide assistance to the public relation department including:-
• Prepare the papers of the new employee and process it in the ministry of
labors to Register.
• Prepare the papers of the new employee and process it in medical
insurance companies.
• Finish any documents and papers in a municipality of Abu Dhabi.
• Make new licenses for the group companies in Abu Dhabi chamber of
commerce and industry.
• Process any papers for visit and residence visas in a nature immigration
administration Abu Dhabi.
COUNTER SUPERVISOR
The International Agencies for travel and marine since 16 of
November2008 to April 2009.
• Using Saber and Galileo computer systems, coordinate air
ticketing requests and tour departures.
• Responsible for validating domestic and international fares and
also address customer queries and complaints.
• Issue tickets and ultimate journey schedule. Also maintain all
relevant data and prepare reports.
TRAINING :
- One year in “Asrar Travel Agent (COUNTER SUPERVISOR) Abu Dhabi, U.A.E.
- One year “Ocean Travel Agent” (COUNTER SUPERVISOR). Abu Dhabi U.A.E
Page 3 of 4

4. Education:
Bachelors in Tourism and hotels.
Student fourth years in Faculty of Tourism& Hotels Minia University
Tourism Studies division.
Computer skills:
• MS-Word
• MS-Excel
• MS-PowerPoint.
• Internet explorer.
• Outlook.
• Saber system.
• Dolphin system.
• Galileo system.
• Amadeus system.
References:
Available upon request.
Page 4 of 4