Laurie Roberts is applying for a position with Human Resources. She has over 20 years of experience in education and business development, including founding two successful language schools in Mexico. She holds teaching certificates in Alberta and experience teaching various grades. References praise her integrity, passion for ethical work, leadership skills, and ability to build successful teams and mentoring others.

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January 25, 2017
Human Resources
To Whom It May Concern (Human Resources),
Please accept this cover letter and resume as application for positions that are suitable for my level of
expertise and experience. I am born and raised in Alberta but recently returning after years working
internationally. I am currently employed by an international school in Muscat, Oman.
My post-secondary degree in Adult Education/Elementary and my personal studies in Business, have
allowed me to gain theoretical knowledge while gaining valuable practical experience in my chosen
fields. I hold a Permanent Alberta Teaching Certificate and a Child Development Supervisor’s
certificate.
While in Mexico I worked with a Language & Leadership Training Centre that I envisioned and led to
incredible success. Our organization trained the leaders of the most prestigious companies in our
city. I was the official administrator, representative/recruiter for all the foreign teachers, as well as,
the lead for creating curriculum based on modules for workplace success that founded our reputation
in the city as the only place to go for authentic and useful language learning. I have a good, steady
rapport with people and have excellent communication skills. I enjoy working in a team environment
and thrive on the challenge of ensuring customer satisfaction.
I welcome the opportunity to discuss with you further my qualifications that would fit well with the
position advertised or with another position that you may feel better suited. I can be reached by
phone at (968) 790 489 29. Thank you for your time and consideration. I look forward to hearing
from you.
Sincerely,
Laurie Roberts

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Laurie Roberts
Muscat, Oman
(968) 7904 8929 l.englishworks@gmail.com
Executive Profile
Experienced manager within the field of education with high level of competency, team
builder/player and responsible for growth and organizational excellence. Years of teaching
experience, all ages, curriculum development and teacher training as well as building teams of
teachers. Prior to founding EnglishWORKS! & SpanishWORKS!, Laurie served as an international
educational conference speaker and the owner of Esperanza Educational Consulting. In additional to
her expertise in business development in a developing country, Laurie has more than 20 years in
education and training. She has served as an instructor/teacher, program creation and curriculum
developer and administrator.
Skill Highlights
 Leader & skilled communicator
 Organized and systematic delivery and creation of ESL and leadership curriculum
 Innovative
 Time and resource optimization
 Spanish Proficient
Education & Certifications
Alberta permanent professional certificate # 236368Z
Child Development Supervisor - Child Care Staff Qualification Certificate #820363
University of Alberta 1992 – 1997 Bachelor of Education, Adult & Intercultural Specialization
Chaplain Certified from CAWORK Austin, Texas 2014
Color Spectrums Certified Facilitator
Basic and Conflict Resolution and Negotiation November 2012
World Congress for Families Representative March 2004
Parent Effectiveness Trainer Certification Sept 1994
PROFESSIONAL EXPERIENCE
Currently teaching Grade 1, AIS Alruwad InternationalSchool, Muscat, Oman
2014 – 2016
Professional Experience
Newell Christian School
Temporary contract June – August
Supervisor for transition of THEE to another school board
Consultant to principal development of school improvement plan

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Substitute Teacher K -12 all subjects
Calgary Board of Education
Christ the Redeemer
2015-2016
The Home Education Exchange – Home education facilitator
Tutor Doctor – Educational Consultant and Marketing Director
EnglishWORKS! & SpanishWORKS! México, S.C.
2002 - 2014
Founder, CEO
English, Leadership and Business training for executives, company department heads and employees
of multinational corporations in Central Mexico
 Originated the company, transforming an idea into a successful business
 Coordinated office systems, client services and human resources
 Led marketing initiatives, created materials and supervised implementation
 Created an innovative EFL (English as a Foreign Language) program designed to meet specific
needs of companies and their employees
 Led the school from 0 to 400+ students by developing a strong personal referral system
 Hired and trained teaching staff
 Hired and supervised manager, marketing and office staff
 Selected curriculum, created modules, supervised progress reporting
 Coordinated new teacher arrivals, housing, support systems
Esperanza Educational Consulting Edmonton, Alberta
1994- 2002 Owner
EEC is an educational consulting firm that provided educational support and solutions for parents and
students, as well as, adult ESL/EFL learners.
Laurie wrote and delivered keynotes and workshops as a motivational public speaker for educational
conferences across Canada and the United States. She performed leadership roles for ESL
organizations in Alberta and created programs for their companies
 Originated the company
 ESL Program development including home-stay coordinator, program development,
orientations, student placement, student recruiting, tours, teacher hiring and training for
TESOL certification, summer camps
 Researched topics for workshops and prepared speeches
 Canadian/Alaska representative for international language program – TOP SALES 5 years
(1997-2002)
 Worked as a liaison between schools and parents
 Worked as a liaison between parents and students and school boards assisting students
also in the transition between home education and school
 Supervising teacher for 200+ home educated students each year (Newell Christian School
and Millwoods Christian School)
 Teacher trainer for parents’ groups
 Counselled families experiencing conflict with their teens
 Substitute teacher from K – 12 various subjects for Elk Island Public and Catholic Schools

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Lo Kno Pla Sherwood Park, Alberta
1990-1994 Manager
Hired to manage and initiate a new franchise in the Sherwood Park area
 Public relations and marketing
 Teacher hiring and training
 Office Manager responsible for accounting, reporting, credentialing, client services
 Successfully led the company from 0 to 200+ students with 6 teachers working for our
location
Other experience:
 Director Children’s Camp for the Hay River Dene Band, Hay River, N.W.T. Administration –
hiring staff, directing the building and planning of the campsite, counseling and staff
training, problem solving and writing and implementation of the full summer program.
 English as a Second Language Teacher and Assistant to the English Department Colegio
Monterrey, San Jose, Costa Rica
 English as a Second Language Teacher Private Tutoring San Jose, Costa Rica
 Staff Trainer/Director Pioneer Ranch, Rocky Mountain House, AB Full administration for
50 staff and 150 campers – staff selection and evaluation, program planning and
implementation, budget, counseling of campers and staff, staff orientation and training.
 Director/Administrator LoKnoPla Piano Studio, Sherwood Pk, AB Staff selection and
training, personnel relations, advertising and promotions, payroll, accounts receivable and
payable
OTHER TRAINING
Lifelong learning is my personal commitment to professional development. I am an avid reader and
have attended many seminars and workshops to train in business, public speaking, education, and
cross cultural project management.
VOLUNTEER EXPERIENCE/INTERESTS
 English as a Second Language instructor
 Assisting new immigrant families referred from Mennonite Center for Newcomers and
Catholic Social Services
 Host family to foreign students/teachers
 Pioneer Ranch Camps – Four summers volunteered as a Camp Director for Sr. Girls and during
the rest of the spring and summer worked at various administrative duties
 Studying Business and Administration, Leadership, Human Resources, Healthy Living
 Biking, Music, Travel
References
Attached Jerry Goebel, Beverly Leavitt and Bonnie Ragen
More available on request

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January 2015
Laurie Roberts has been an associate of mine for five years. During that time she has
also become a dependable friend. You can count on Laurie to advocate for young people
while helping them make wise choices about their future. I’ve seen Laurie operate as an
educator, parent and administrator and she surpasses expectations in each area.
Laurie is someone I would love to have mentor my own children or the children and
case workers I consult in the Ministry of Social Services in Saskatchewan. In fact, when
Laurie was managing her education program in Mexico, I took my son down to see the
work she was doing. I also invited a number of other people to come and see the work
of Laurie and her staff.
If you have the chance to work with Laurie or to have her work with your staff and
students, I would suggest jumping at it. She is of the highest integrity and committed to
what is best for every person— child and youth alike.
Sincerely,
Jerry Goebel, MBA, D.Min
Founder and Director, Communities of Trust
January 14th, 2015
To whom it may concern:
I highly recommend Ms. Laurie Roberts as a candidate for employment.
I confirm that I have known Laurie for over30 years. We first began our relationship
as young moms, in a local church setting. Our relationship has continued since that
time, and I can attest that Laurie is trustworthy, dependable, hardworking,
conscientious, honest, and courteous.
Next to Laurie’s commitment to integrity, I can attest that one of her exemplary
qualities is commitment to compassionate justice. Laurie has proven tobe a
passionate change-maker, one who is not afraid to step out and do hard things. Laurie
does not shy away from difficult circumstances or hard work. Her energetic passion
and focused work ethic make her an excellent candidate for any project of ethical
purpose.
Added to her excellent portfolio, is the fact that Laurie is a professional teacher,

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language facilitator, and entrepreneur. Laurie works well independently and has what
it takes to follow through to ensure a job gets done in a timely fashion.
She has excellent communication skills, is extremely organized, and is computer
literate.
Laurie would be a tremendous asset for your company and/orvision and has my
highest recommendation. If you have any further questions with regard to her
background orqualifications, please do not hesitate to call me.
Sincerely,
Bonnie Ragan; B Ed
Professional Educator/Leadership Coach/Change Maker
Founder of LIFE Coaching & ULTIMATE U Leadership Development
Cell: 780 238 0181
bragan@liveinfreedomeveryday.ca
February 1, 2015
To whom it may concern:
I have worked with Laurie Roberts in various capacities over the last 10 years. I first
worked for her as a teacher for her large private language school in Mexico which she
built from the bottom up. I then worked with her to build another private language
school based on the same sound educational principles as her first school. As a teacher
for over 20 years, I highly respect Laurie and her experience in business and education.
In all of the situations I have known her, Laurie’s ability to lead and build a team under
her was exemplary. Her high standards and capacity to mentor was evident. Most
importantly, her servant leadership inspired me to become better at my craft and
professionalismas a teacher and business partner.
Laurie’s goal was always to build a productive and enjoyable atmosphere at the schools
where both clients and staff felt listened to and cared for. She continually strove to
support and see each client and staff member reach their potential.
Laurie was able to work in various roles as she oversaw all areas of the school and its
role in the community. Her experience and knowledge was a great asset to both the
school and the community around it.

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I would recommend Laurie as an expert in both business and education. She would be
an asset in any endeavor she takes on. I would certainly work with her again if the
opportunity arose.
I would be happy to provide further information if required.
Sincerely,
Beverly Leavitt
Teacher
Foothills School Division No. 38
High River, AB.
b.englishworks@gmail.com