1. ROSS EVERETT
7161 Uncle Robert Ln Apt #10 Missoula, MT 59803
(406) 493-2254 • rossc.everett@gmail.com
OBJECTIVE My goal is to become an associate with a company where I can utilize my skills and gain further
experience while enhancing the company’s productivity and reputation.
EDUCATION & ACTIVITIES
BS in Management Information Systems
University of Montana – Graduation Dec 2018
Montana Information Systems Association
University of Montana - October 2016
AAS in Computer Technology
University of Montana - May 2011
Help Desk Support Certificate - May 2011
High School Diploma
Huntington Beach High School - June 2007
TRAINING
Air Assault School
Fort Hood, Texas – August 2015
Combat Lifesavers Course
Fort Hood, Texas – March 2014
Advanced Individual Training
Fort Gordon, Georgia - June 2013
Initial Entry Training
Fort Benning, Georgia - February 2013
KEY QUALIFICATIONS
Active secret security clearance
Effective manager and team player
Proficient in computer hardware
applications
Skilled in many Microsoft applications
Highly organized and responsible
Ability to keep a good sense of humor in a
work environment
Strong public speaker
Great customer service skills
Wide range of cultural experiences - 15
years overseas
WORK EXPERIENCE
US Army Communications Specialist (Fort Hood, Texas) November 2012-August 2016
Team leader and office manager
Supervised, trained, and advised teams on new/advanced equipment
Modified vehicle configurations to improved company’s communication ability by 30%
Devised troubleshooting tips to help teams identify and fix equipment faults
Help desk/computer automations support
Installed, operated, maintained tactical radios and satellite driven tactical battle systems
Staples Easy Tech Associate (Missoula, Montana) November 2011-October 2012
Sold computers, printers and other electronics
Consulted customers on computer problems
Repaired and installed software on Windows computers
Installed computer hardware (RAM, hard drives, PCI cards, etc.)
Shopko Electronics Sales Associate (Missoula, Montana) September 2009-October 2012
Answer customer’s questions about electronic products
Performed inventory audits
Delegating tasks to the other electronics associates
Securing all merchandise in secured locations
Responsible for maintaining the electronics freight manifest
RELATED EXPERIENCE
Advanced Operating Systems (Windows 2000, Windows XP, Windows 7, Linux)
Database Design (Microsoft Access, SQL)
Object Oriented Programming (Visual Basic)
Website design and development (HTML, Photoshop, Adobe Flash)
Networking Fundamentals (LAN, MAN, WAN, Cisco)
PC Hardware Support