1. Rosemary A. Kokolus
56 Clearview Drive, Mertztown, PA 19539
RKokolus@Givemefive.com
484.553.4686 cell • 610.682.2041 home
Objective:
A management position utilizing my strengths and experience in business, marketing and eCommerce,
while offering new challenges and opportunities
Five Thousand Forms – Fogelsville,PA 2002 - present
eCommerce & Marketing Manager
 Build and maintain ecommerce sites for revenue growth & retention
 Steer the marketing team; develop agenda; design collateral; project manage marketing efforts;
communicate goals and strategies to marketing and sales teams, and company; initiate website
changes
 Responsible for email advertising via Constant Contact
 Project manager for large client proposals and marketing initiatives & company correspondence
 Sales support, including sales calls, for several large clients
 Human resources responsibilities
 Member of the Visioning Team, which is comprised of owners and GM, to chart future course
for the company
Agere Systems,Inc. - Breinigsville,PA 2000 - 2001
Customer Marketing Manager
 Liaison between internal product managers and current and potential customers
 Learned the optoelectronics business in a mostly self-taught atmosphere in a very short time
 Negotiated pricing with product managers on behalf of Agere’s customers
Chadwick Telecommunications - Bethlehem, PA 1992-1997
Nextlink - Wyomissing, PA
Customer Support Manager
 Manager of long distance, toll-free and phone systems equipment departments. Responsible for staff
of 21 in customer service, inside sales, phone technicians, & toll-free service representatives
 Spearheaded and assumed role of inside sales manager. Resulted in increased customer base, higher
customer retention, and more services sold to existing clientele
 Managed second long distance company acquired in Harrisburg, PA. Project managed consolidation
of systems and companies, as well as office closure

2. Rosemary A. Kokolus
56 Clearview Drive, Mertztown, PA 19539
RKokolus@Givemefive.com
484.553.4686 cell • 610.682.2041 home
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 Editor of quarterly newsletter, with a mail list of 10,000
 After the company was acquired, managed both the Bethlehem customer service department and
local phone service team in Reading
National Security Agency - Ft. Meade, MD 1979 – 1991
 Human Resources – Employee Relations, Personnel Administration; and Recruiting and Placement
1983-91
 Computer Science Intern – 1981-1982
 Communications Security Liaison – 1979-1980
Education
Kutztown University Kutztown, PA
B.A., Psychology
Johns Hopkins University Columbia, MD
Graduate creditsinAppliedBehavioral Science
National Cryptologic School, Ft. Meade, MD
Extensive traininginthe fieldsof HumanResources,ComputerProgramming,Logic,CommunicationsSecurity,&
Intelligence.Manycourseswere collegeaccredited.
Dale Carnegie Institute -ProjectManagement
NewHorizons, PA – Excel,PowerPoint
e-Quantum,NV – Buildingonlineclientsites,varioussoftware trainingcourses
Other
 Freelance Newspaper Reporter for the Berks Mont News - Kutztown Patriot; 2007 – 2008
 Excellent written & oral communication skills