Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Strategic Management And Change
1.
2.
3. LCT is a world – leading
corporate training provider
focusing in the field of
management and leadership
skill.
Offering more than 100
short courses annually.
LCT’s expert consultants
and trainers deliver quality
training, scheduled or tailor-
made in-house, in London
and around the world.
7. Strategic management is the
continuous planning,
monitoring, analysis and
assessment of all that is
necessary for an organization to
meet its goals and objectives.
9. Formulating Strategy to
Achieve Vision
Leadership and Strategic
Decision-Making
Skills for Success
Risk and Crisis Management
Prevent Failure of
Strategies
16. #1 : Lack Of Knowledge
#2 : Lack Of Skill & Practice
#3 : Hidden conflicts working against change
#4 : Culture working against change
17. “Organizational Change is about the process of
changing an organization’s strategies, processes,
procedures, technologies and culture
to meet the ever - changing environment
& needs of the customers”
- Kurt Lewin-
DEFINITION
18. FORCES OF CHANGE
FOR ORGANIZATION
● Improving efficiency /
better decision-
making and
execution
● Consumer demand
● Competitive
environment
● Cutting costs
● Downsizing
● Going global
● Free-up creativity and
innovation
● Improve communications
● New technologies
● Government Regulations
● Economic conditions
● Repositioning / realign
the business
● Corporate changes due
to merger or
acquisition
● New business models
such as outsourcing
and virtual
collaboration
19. REASONS FOR CHANGE
Helps you grow
Teaches you to be flexible
Challenge your values & beliefs
Reveals your strengths
Make you more compassionate
Breaks up routines
Offers opportunities
23. Shake up the core of the organization
Examine inefficiencies that exist in the organization structure
Holistic cost reduction exercise
Play favorites
Cost reduction exercise should not be equal or across the
board
Ask for bad ideas
Inculcate creativity and innovation culture
Move beyond benchmarks
Benchmarks indicators not to be used as default target but
as a starting point to achieved higher performance
Skip meetings and stop writing reports
To reduce or eliminate work procedures and activities
that are counter productive
RETHINKING THE RULES
OF REORGANIZATION
26. VISI, MISI & OBJEKTIF
VISI
Masyarakat Terhubung
dan Berinformasi
MISI
Menterjemah dan
memasarkan dasar serta
agenda negara supaya
difahami, disokong,
dihayati dan dibudayakan
oleh seluruh rakyat
melalui program
penerangan
Meningkatkan kefahaman, sokongan,
keyakinan dan penglibatan masyarakat
terhadap dasar dan program Kerajaan
ke arah pembinaan negara bangsa yang
bermaklumat, progresif, berintegriti,
sejahtera serta bersatu-padu
27. FUNGSI
12
34
Memberikan
penjelasan
mengenai dasar-
dasar dan wawasan
negara
Menyediakan
penerbitan
bahan-bahan
maklumat dan
komunikasi
visual
Memperluaskan
jaringan
komunikasi dalam
menguruskan
maklumat
strategik
Menyediakan
perkhidmatan
perundingan
perhubungan
awam kepada
agensi kerajaan
28. FALSAFAH
INTELLIGENCE GATHERING
Membina
Komunikasi,
Memasar
Informasi
dan
Membentuk
Persepsi
Risikan dan keupayaan untuk memahami
lojik, realiti, kesedaran serta analisis
maklum balas awam
ADVOCACY
Mempengaruhi pendapat awam dan
meyakinkan rakyat terhadap falsafah,
dasar dan wawasan kerajaan
OUTREACH
Program turun padang bagi mendekati
kumpulan sasar yang terpinggir di
kawasan pedalaman
ENGAGEMENT
Membina jaringan komunikasi dan interaksi
dengan kumpulan sasar dalam pemasaran
maklumat serta penyelesaian masalah
persepsi rakyat terhadap kerajaan
29. ALWAYS STAY
UP TO DATE
ON
BE
A
GOOD
BE AN EXPERT /
INFLUENCER
IN THE
30.
31.
32.
33. PRESENTED BY : ROSELINDAWATI ABDUL RAHMAN
PREPARED BY : NOR IDZURA SUWARNI