1. Ronald T. Silvashy
rsilvashy@gmail.com
8521 Oakshade Cir Unit 425
Fort Myers, FL
239-634-9448 (cell)
SALES PROFESSIONAL WITH EXPERIENCE IN OPERATIONS, MANAGEMENT,
AND CUSTOMER SERVICE
HIGHENERGY CUSTOMER FACING SALES
MARKETING/PROMOTION/NETWORKING
CUSTOMER SERVICE/RETENTION
PROJECT MANAGEMENT
MOTIVATION &TEAM LEADERSHIP
EXPAND SHARE OF CUSTOMER
PROCESS EFFICIENCY EXPERT
PUBLIC SPEAKING EXPERIENCE
PROFESSIONAL EXPERIENCE
BCOS, LLC (BULK COOKINGOIL SOLUTIONS) Fort Myers, Florida
General Manager Oct 2014 - Present
MajorAccomplishment:10% Growth in Gross Sales (Q1-2015 vs.Q1-2016) with no added payroll nor vehicles
Executed end of yearCost Analysisofmultiple revenue streams;successfully liquidatedunprofitable portionof
business saving ~$3,000 per quarter
Successfully managedtwo locationsthatprovide deliveries andservice to Tampa,Sarasota,Fort Myers,Naples,
Miami, Florida Keys,Fort Lauderdale,and West PalmBeach
Responsible forhosting on-site Customer-RetrainingSeminars to boostcustomerrelations andlowerservice costs
Implemented Drug Free Workplace Program
Reduced Worker’s Compensation InsurancePremiumby 5%
Implemented Fleet Maintenance Program,reducing overallrepaircosts
Developed BCOSSystemUserGuide
Established a $2.5MM budget andpro-forma using historicaldata and goalprojections forgrowth
Implemented Human Resourcesdepartment andhired two cohesive teams – totalof10 employees
ENTERPRISE RENTALS Fort Myers, Florida
Assistant Branch Manager Oct 2013 – Oct 2014
MajorAccomplishment:Top 5% ofhiringclass in sales performance,branchcustomer service rating,revenue
percar,and pre-paidfuel sales.
Contributed to 26.6% growth in size offleet over6 month time period
Completed Enterprise’s Internationally renowned ManagementTrainee Program
Hosted Employee Development Seminars to develop neweremployees in my Concierge Mentality Protocol
Attended three “Bestofthe Best” and two “Triple Crown” award events,based on individualmonthly
performance resultsamong alltrainees in Southwest Florida
Professionally Trained in all areas ofbusiness including:RiskManagement,Human Resources,Business Rental,
Fleet Management,Corporate Training, and Accounting
Made weekly sales callvisits to developnewcustomers and ensure completesatisfactionof existing customers
FL BIOFUELS,LLC Fort Myers, Florida
Lead Operator Oct 2012 – Aug 2013
MajorAccomplishment:Part of“first drop offuel”production team-received twopromotions withinsix month
Manage teams running24hourshifts,5-6days perweekto exceed productionand maintenance deadlines
Build strong relationshipswith staff,vendors,contractors,visitors,sistercompanies,technicalreference sources
Safety TeamCaptain – Zero serious injuries duringtenure as Lead Operator
Communicate with supervisoryand technicalsupport personnelregarding safety, process efficiency,and quality
Actively participatein monthly feedbacksessions with otherteammembers providing and offering constructive
and appreciative feedback
Lead/Organize troubleshootingefforts,ongoingimprovement/upgradeprojects,cleaning,and waste disposal
Operator
Maintain operationalcontroloffacility and processormachine duringshift hours
o Requires time management and effective decisionmaking to exceed increasing monthly productiongoals
Communicate shift update andoperatingconditions to incoming shift personnel
Ensure and adhere to safe workprocedures(ex: personalprotection equipment, lockout/tagout procedures,
confined space entry permits)
Selected as member ofelite leadership teamto attendPartners in Leadership® course(January2013)
2. Ronald T. Silvashy
rsilvashy@gmail.com
Chemist
Execute all laboratory teststo ensure productionquality specifications are being met and exceeded
Supervision andexecution ofprojects wherebyprocess changes are tested in vitro before implementation
Maintain a safe and clean laboratory environment
Support Operatorsin determining bestcourse ofaction in troubleshootingsituations
NORTH NAPLES STORAGEAND UHAUL Naples, Florida
Manager Jun 2008 – Oct 2012
MajorAccomplishment:Increasedoccupancy by up to 10% year-over-year,and expandednumber oftotal units
Accomplished200% growth in UHaul revenue year-over-yearfrom2010 to 2011
Maintain office,2 operating sites, and over500 customerrelationships at greaterthan 90% capacity
Educate customers onallservices offered to accommodate themto build a long termrelationship/repeat business
o Build Share of Customer
Customerfollow-up and closing contractsforstorageunits and Uhaulrentals
Develop relationshipswith service vendors,contractors,commercialstorage customers,Uhaulpersonnel
Oversee website andinternet marketing campaign (SEO/socialmedia)
Greet/service customers,answering phones,clericalduties,manage retailbusiness/inventory
OMNI FITNESS CLUB/KARI KARDIO BOOTCAMP Fort Myers, Florida
New Member Sales/Instructor/Trainer Feb 2009 – Nov 2014
MajorAccomplishment:Exceeded Quarterly Sales Quotas in new member sales
(Full Time Salesrep for6 months)
Develop client relationshipsforexpansion to personaltraining,nutrition courses,product sales
Form friendly one-on-one connection andgreet allmembers by name; askfor newmember referrals
Lead clients in one hourworkout classes by creatingfun and enthusiastic HIGH ENERGY atmosphere
Host WorkshopsandSeminars promoting products andservices to existing members
BODYBUGGCOACH. Fort Myers, Florida
Coach/Educator/Phone Sales Dec 2009 – May 2010
MajorAccomplishment: Exceededmonthly Sales Quotas for additional coaching and add-on sales
Via phone callsessions,enthusiastically encourage customers to utilize all features ofthe BodyBuggSystem
Promote sales ofadditionalcoachingsessions,accessories,supplements,and generate referralbusiness
Educate a wide variety ofclients aboutallaspects ofthe website platformto enhance theirexperience and site
usage,and ensure theirlong termmembership
COMPUTER SKILLS
Advanced Microsoft Excel and Word,Windowsand Outlook.
Typing speed 70WPM
EDUCATION & ACADEMIC ACHIEVEMENTS
THE UNIVERSITY OFPITTSBURGH Pittsburgh,Pennsylvania
Bachelor of Science, Exercise Science and Pre- Med Aug 2001 - Dec 2005
Graduated 3.78 GPA overalland a 4.00 GPA in Exercise Science
Later acceptedto Boonshoft MedicalSchoolofDayton,Ohio
Internship at Musculo-SkeletalResearchLaboratory – completed peer-reviewed research paper
Leadership
Exercise Science Club Co-President (2003-2004)
Travel/International Relations
Semester atSea(Fall 2005)
100 day circumnavigationofthe globe to following ports:Bahamas,Venezuela,Brazil, South Africa,Mauritius,India,
Myanmar,Vietnam, Cambodia,Hong Kong,Japan andHawaii
Languages
Working knowledge ofSpanish