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CONCEPT OF MANAGEMENT
TASKS OF
MANAGEMENT,CLASSIFICATION
OF MANAGERIAL DECISION AND
EVOLUTION OF MANAGEMENT
SUBMITTED BY
J.ROBINSON RAJA
VETY & ANIMAL HUSBANDRY EXTENSION
IVRI,BAREILLY
MANAGEMENT
 Derived from the Italian maneggiare (to handle, especially tools or a horse),
 Two Latin words manus (hand) and agere (to act).
 The French word for housekeeping, ménagerie, derived from ménager ("to
keep house"; compare ménage for "household") also encompasses taking care
of domestic animals
DEFINITION OF MANAGEMENT
 It is the process of designing and maintaining an environment in which
individuals working together in groups, efficiently accomplish selected aims
 Modern definition” process of getting things effectively and efficiently
through and with other people
 Definitions_of_Management.png
 Efficiency means getting most output from least input
 Effectiveness is doing the right things
CONCEPT
 F.W. Taylor - “Art of knowing what you want to do and then seeing that it is
done the best and cheapest way”.
 Henry Fayol – “To Manage is to forecast, to plan, to organise, to command, to
co-ordinate and to control”
 Peter F.Drucker –”Management is work and as such it has its own skills, its
own tools and its own techniques”.
CHARACTERISTICS OF MANAGEMENT
 Is a Process /a function.
 Is a Social Process.
 Involves Group Effort.
 Aims at achieving predetermined objectives.
 Required at all levels of management
 Is a Profession
 Is an art and science.
FUNCTIONS OF MANAGEMENT
FUNCTIONS OF MANAGEMENT BY
L.GULICK
TASKS OF MANAGEMENT
 Coaching
 Planning
 Change Agent
 Forecasting the Future
 Motivating Employees
 Organizing
 Staffing
 Negotiating
 Delegation
 Representing
MINTZERG’S MANAGERIAL ROLES
INTERPERSONAL:
 Figurehead
 Leader
 Liasion
INFORMATIONAL
 Monitor
 Disseminator
 Spokesperson
DECISIONAL ROLES
 Entrepreneur
 Disturbance handler
 Resource allocator
 Negotiator
EVOLUTION OF MANAGEMENT
HISTORICAL BACKGROUND
 Egyptian pyramids, great wall of china, the qutub minar, taj mahal
 1400 – venice - a major economic, trade center (floating warship assembly
lines).
 Developed an early form of business enterprise common to today
 First in 1776, ADAM SMITH- WEALTH OF NATIONS about job specialization .
 Second is Industrial revolution where mechanization is promoted
 How is it possible through managers
 Formal theroies started in 1900 s
CLASSICAL APPROACH
 Early works on management
 Emphasized rationality, making workers as efficient.
 Focus on increasing industrial output by providing incentives
TAYLOR’S SCIENTIFIC MANAGEMENT
THEORY
 Finding one best way for doing the job by avoiding wastage of men and
material
 Father of SCIENTIFIC MANAGEMENT.
 Intro differential wage rate system for productive workers
Principles
 Rule of thumb replaced with science
 Harmony but no discord in group actions
 Cooperation, not individualism.
 Maximum output not restricted
 Workers to full capacity.
LIMITATIONS
 Unrealistic assumptions
 Mechanistic approach
 Exploitation of labour
 Impractical
 Narrow view
 Followers – gilbert, grant, emerson
MODERN APPLICATION:
 Time motion studies to increase productivity
 Hire best qualified employees
GENERAL ADMINISTRATIVE THEORY
H.FAYOL:
 Managing the organisation as a whole rather than lower levels of org.
 Five Functions of management.
 14 principles of management
 Abilities of managers
Classified activities in business organisation
 Technical
 Commercial
 Financial
 Security
 Accounting
 managerial
LIMITATIONS
 Too formal
 Vague
 Inconsistency
 Pro – management bias
 Historical value
MAX WEBER
QUANTITATIVE APPROACH
 Use of quantative techniques to improve decision making
 Also known as management science.
 Evovled from mathematical, statistical problems developed during world
war-II
 Eg. TQM-DELL
MODERN APPLICATION:
 Long queues in railway station.
BEHAVIOURAL APPROACH
 Study that researches the action of people at work is called as organisational
behaviour.
 Concepts from sociology, psychology, anthropology are applied to study human
behaviour
THE HAWTHORNE STUDIES
 Examining the effects of various lighting levels on workers productivity
 No effect of light except moonlit light
 Similarly incentive pay system on group productivity than group pressure,
acceptance, security.
MODERN APPLICATION:
 Theories of motivation, leadership, group behaviour etc
CONTEMPORARY APPROACH
 SYSTEMS THEORY
 Closed –not influenced by no interaction with environment (system inputs,
outputs are internal)
 Coordination of entire organisation is needed for proper functioning
CONTIGENCY APPROACH
 Also known as situational approach
 Organisations are different and face different situations and need different
ways of managing
POPULAR CONTIGENCY VARIABLES:
 Organisation size
 Routiness of task technology
 environmental uncertainity
 Individual differences
CLASSIFICATION OF MANAGERIAL
DECISIONS
 Programmed and non programmed decisions
 Major and minor decisions
 Routine and strategic
 Organisational and personal
 Individual and group
 Policy and operating
EFFECTIVE DECISION MAKING
PROBLEMS OF DECISION MAKERS
 Crisis
 Non – crisis
 Opportunity problems
MODELS OF DECISION MAKING
Rational model:
 Popular and based on pros and cons
Non-rational models:
 Satisficing model -alternatives
 Incremental model- small response possible
 Garbage- can model- behave in a virtually random pattern.
LEVELS OF MANAGEMENT
LINES OF MANAGEMENT
THANK YOU FOR UR
PATIENCE

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Evolution of Management Concepts, Tasks, Decisions & Levels

  • 1. CONCEPT OF MANAGEMENT TASKS OF MANAGEMENT,CLASSIFICATION OF MANAGERIAL DECISION AND EVOLUTION OF MANAGEMENT SUBMITTED BY J.ROBINSON RAJA VETY & ANIMAL HUSBANDRY EXTENSION IVRI,BAREILLY
  • 2. MANAGEMENT  Derived from the Italian maneggiare (to handle, especially tools or a horse),  Two Latin words manus (hand) and agere (to act).  The French word for housekeeping, ménagerie, derived from ménager ("to keep house"; compare ménage for "household") also encompasses taking care of domestic animals
  • 3. DEFINITION OF MANAGEMENT  It is the process of designing and maintaining an environment in which individuals working together in groups, efficiently accomplish selected aims  Modern definition” process of getting things effectively and efficiently through and with other people  Definitions_of_Management.png  Efficiency means getting most output from least input  Effectiveness is doing the right things
  • 4. CONCEPT  F.W. Taylor - “Art of knowing what you want to do and then seeing that it is done the best and cheapest way”.  Henry Fayol – “To Manage is to forecast, to plan, to organise, to command, to co-ordinate and to control”  Peter F.Drucker –”Management is work and as such it has its own skills, its own tools and its own techniques”.
  • 5. CHARACTERISTICS OF MANAGEMENT  Is a Process /a function.  Is a Social Process.  Involves Group Effort.  Aims at achieving predetermined objectives.  Required at all levels of management  Is a Profession  Is an art and science.
  • 8. TASKS OF MANAGEMENT  Coaching  Planning  Change Agent  Forecasting the Future  Motivating Employees  Organizing  Staffing  Negotiating  Delegation  Representing
  • 9. MINTZERG’S MANAGERIAL ROLES INTERPERSONAL:  Figurehead  Leader  Liasion INFORMATIONAL  Monitor  Disseminator  Spokesperson DECISIONAL ROLES  Entrepreneur  Disturbance handler  Resource allocator  Negotiator
  • 11. HISTORICAL BACKGROUND  Egyptian pyramids, great wall of china, the qutub minar, taj mahal  1400 – venice - a major economic, trade center (floating warship assembly lines).  Developed an early form of business enterprise common to today  First in 1776, ADAM SMITH- WEALTH OF NATIONS about job specialization .  Second is Industrial revolution where mechanization is promoted  How is it possible through managers  Formal theroies started in 1900 s
  • 12. CLASSICAL APPROACH  Early works on management  Emphasized rationality, making workers as efficient.  Focus on increasing industrial output by providing incentives
  • 13. TAYLOR’S SCIENTIFIC MANAGEMENT THEORY  Finding one best way for doing the job by avoiding wastage of men and material  Father of SCIENTIFIC MANAGEMENT.  Intro differential wage rate system for productive workers Principles  Rule of thumb replaced with science  Harmony but no discord in group actions  Cooperation, not individualism.  Maximum output not restricted  Workers to full capacity.
  • 14. LIMITATIONS  Unrealistic assumptions  Mechanistic approach  Exploitation of labour  Impractical  Narrow view  Followers – gilbert, grant, emerson MODERN APPLICATION:  Time motion studies to increase productivity  Hire best qualified employees
  • 15. GENERAL ADMINISTRATIVE THEORY H.FAYOL:  Managing the organisation as a whole rather than lower levels of org.  Five Functions of management.  14 principles of management  Abilities of managers
  • 16. Classified activities in business organisation  Technical  Commercial  Financial  Security  Accounting  managerial
  • 17. LIMITATIONS  Too formal  Vague  Inconsistency  Pro – management bias  Historical value
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  • 20. QUANTITATIVE APPROACH  Use of quantative techniques to improve decision making  Also known as management science.  Evovled from mathematical, statistical problems developed during world war-II  Eg. TQM-DELL MODERN APPLICATION:  Long queues in railway station.
  • 21. BEHAVIOURAL APPROACH  Study that researches the action of people at work is called as organisational behaviour.  Concepts from sociology, psychology, anthropology are applied to study human behaviour
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  • 23. THE HAWTHORNE STUDIES  Examining the effects of various lighting levels on workers productivity  No effect of light except moonlit light  Similarly incentive pay system on group productivity than group pressure, acceptance, security. MODERN APPLICATION:  Theories of motivation, leadership, group behaviour etc
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  • 25. CONTEMPORARY APPROACH  SYSTEMS THEORY  Closed –not influenced by no interaction with environment (system inputs, outputs are internal)  Coordination of entire organisation is needed for proper functioning
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  • 27. CONTIGENCY APPROACH  Also known as situational approach  Organisations are different and face different situations and need different ways of managing POPULAR CONTIGENCY VARIABLES:  Organisation size  Routiness of task technology  environmental uncertainity  Individual differences
  • 28. CLASSIFICATION OF MANAGERIAL DECISIONS  Programmed and non programmed decisions  Major and minor decisions  Routine and strategic  Organisational and personal  Individual and group  Policy and operating
  • 30. PROBLEMS OF DECISION MAKERS  Crisis  Non – crisis  Opportunity problems
  • 31. MODELS OF DECISION MAKING Rational model:  Popular and based on pros and cons Non-rational models:  Satisficing model -alternatives  Incremental model- small response possible  Garbage- can model- behave in a virtually random pattern.
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  • 35. THANK YOU FOR UR PATIENCE