1. Robert P. Jordan III
1234 Nightingale Court
Leland NC 28451
(H) 910-795-1300
(C) 910-859-9873
(E) rpjordaniii@yahoo.com
CareerObjective
Seeking a technical position with a growing company where I can use my
Computer Information Technology and Programming degrees to make a positive
impact in the IT support setting.
Qualifications
• Experience in various operating systems including Windows
XP/2000/Vista/7/8/8.1/Server2008, LinuxLite, Fedora Linux, and Ubuntu Linux.
• Experience in Microsoft Office with Word, PowerPoint, Excel, Access, and
OneNote up to 2013 Edition(s)
• Experience in programming with Python, Java, Visual Basic, Jass, html, CSS, C++
• Experience with a number of programs including VMware, Visio, Camtasia,
Windows Live Movie Maker, VirtualBox, Visual Studios 2008/2010/2013,
Wireshark, Heren’s BootCD
• Hands-on and proactive in approach to problem solving
• Excellent communication skills
Education
Brunswick Community College | Leland, NC
• Associates Degree in Science, Computer Programming, Cum Laude - July/2015
Associates Degree in Science, Computer Information Technology - May/2016
Brunswick Community College | Leland, NC
• G.E.D - June 2010.
Prior Education | Wilmington, NC and Mainz-Gonsenheim, Germany
• Completed homeschool curriculum - 2010
Education Highlights
Password Generator
• Wrote an application in Visual C# which generates random passwords, with a
history function so old passwords cannot be reused. Application would be installed
on individual computers and was password protected as well.
Mass File Rename’r
• Wrote an application in Visual Basic which grabs every non-directory file in a
directory and renames every file accordingly to the wishes of the user. This includes
2. files marked as ‘Read Only’ and ‘Hidden’. It keeps the file-type intact and it has
two options: ‘Random’, where the names are randomly generated strings, and
‘Order’, where the names are in order from 1 to infinity. Application would be
installed on individual computers.
Word Tutorial
• Recorded a short 5-minute video for my college showing how to use some of the
less commonly known features of Microsoft Word. Included subtitles.
Creation of PHP/mySQL Server
• Created a mySQL server on a local school machine and wrote php pages to work
with it.
Bit-Torrent Detector
• Used Snort to configure a wire-sniffer program that would detect the handshake
packets of a bit-torrent program, across a multide of programs, across the local
intranet, and send an email alert with information once one is detected. Provided
documentation on how to easily manipulate the program further to meet the
consumer's needs.
Super Computer
• Joined together eight computers into a cluster machine, where one was the host
node, one was the dhcp node, and six were the zombie nodes. Then using a program
to sync them together, they could take python commands sepeartely and return to
the host machine their work. Once it was over, we (it was a long-term group
project) wrote documentation showing step-by-step how to do it more easily than
the guides we found.
Training
usarmy.skillport.com C++ certificate, Apr 2014
Microsoft Certified Windows Office Specialist, Oct 2014
Microsoft Certified Windows Word Certificate, Oct 2014
Work Experience
IT RelatedEmployment
Brunswick Community College | 50 College Rd, Supply, North Carolina 28451
(910)755-7483
August/2014-December/2014
IT Assistant
• Researched law pertaining to captioning.
• Reviewed Captioning software.
• Helped them figure out how to caption software efficiently and well, as well as
captioning videos of my own.
3. • Helped them find where specific ports were located between the building wall ports
and the switch, as well as finding defective cables.
• Located printers, found their configuration pages, and discovered their page counts
over a two-week duration.
• Constructed a network diagram of the campus.
Brunswick County Government | 30 Government Dr., Bolivia, North Carolina 28422
(910)253-2391
May/2014-July/2014
IT Assistant
• I inventoried hardware and programs for multiple districts.
• I reformatted computers or transferred old computer’s data and profiles to new ones
to supply customers with fresh computers. Sometimes including transferring them
to the same hardware after it is reformatted.
• I killed 30-40 hard drives.
USACE Information Management Branch | Wiesbaden, Germany
IT Assistant
I worked for Hal Moncrief directly in the helpdesk and assisted in the USACE IT
Department. Locating and transporting computers to an assigned workspace.
Verifying, tagging, and categorizing computers in a database before disassembling.
• Locating hundreds of computers that had been declared missing.
• Categorized, tagged, opened, and ensured every computer was correctly listed in the
database.
• Carried computers (200 in total) weighing 15-20 lbs. from storage to workroom.
U.S. Army Corps of Engineers (USACE) US APO | Wiesbaden, Germany
U.S. Army Post Office (APO)
June/2009-November/2009
Mailroom Assistant
From the 2nd of June 2009 until the 24th of November 2009, I worked for Hal
Moncrief directly under Wayne Fox and Dean Alton as a volunteer assistant in the
USACE APO. I shadowed them to various sites where we deposited and obtained
mail, as well as shadowing them on the job.
• I was able to handle, sort, organize, and distribute magazines, packages, and mail
for approx. 600 people.
• I was able to serve at the customer support window, occasionally and with minor
assistance.
• I was able to handle the unloading, many packages weighing as much as 50 lbs,
with only minor assistance.
Non-IT RelatedEmployment
4. Arby's #7616 | 1115 New Pointe Blvd, Leland, North Carolina 28451
(910)371-6022
Oct/2015 - Present
Team Member
• Responsible for maintaining the tables, floors, bathroom, condiments, drink bar
supplies.
• Responsible for communicating with customers, problem-solving with respect, speed,
and understanding.
• Assisted co-workers in restocking supplies, taking orders, preparing food and product,
taking trash out, and hauling boxes in and out of the freezer, keeping the fryer stocked,
preparing made-to-order meals and handing them out.
• Employee of the Month: September/2016
McDonalds #33155 | 1111 New Pointe Boulevard, Leland, North Carolina 28451,
(910)383-2222
Dec/2012 - May/2014
Lobby Attendant
• Responsible for maintaining the tables, floors, bathroom, condiments, drink bar
supplies.
• Responsible for communicating with customers, problem-solving with respect, speed,
and understanding.
• Assisted co-workers in restocking supplies, changing signs, taking trash out, sweeping
the parking lot, and hauling boxes out of the freezer.
References
Dr. James B. Browning - College Professor
• (910)755-7346
• browningj@brunswickcc.edu
Dr. & Mrs. Stephen Pullum – Non-Relatives
• 512 Sericea Court, Wilmington, NC 28412
• 910-233-0392 (J) or 910-547-7855 (S)
Ronnie Bryant – Previous Employer
• PO Box 30, Supply, NC 28462-0030
• (910)755-7483 or (910)755-7300
• bryantr@brunswickcc.edu
Dana & Robin Emery – Non-Relatives
• 111 Colchester Place, Wilmington NC 28409
• (910)612-2456 or (910)612-2457
