1. Robert Joseph Case
607 Heritage Pl.
Cranberry Twp., PA 16066
Caser89@gmail.com
724-272-8447
Objective: I aspire to be a part of a company that shares my passion for helping people improve his or her
lives from a service and functional standpoint; and serving the company in a manner that will assist in
surpassing its goals.
Work Experience:
ZOLL Technical Support Specialist: July 2014-present
 Analyze, review, and explain patient ECG strips to patients and family members.
 Communicates with Doctors, Nurses, Physician’s Assistants, and other medical professionals
to assist with patient care.
 Problem solve issues pertaining to the ZOLL Wearable Defibrillator LifeVest in order to
provide peace of mind to patients and confirm the device’s complete functionality.
 Appropriately identify emergency situations and provide a level of assistance needed to
ensure that a patient is protected. (Wearing a functional ZOLL LifeVest)
 Document customer complaints, alleged product deficiencies, sales orders, returned goods
orders, and any other required documentation in applicable systems.
Patient Services Manager and Rehabilitation Technician
Keystone Physical Therapy Jan. 2014- July 2014
 Processed new and current patients into Corporate computer systems
 Coordinated outpatient rehabilitation with insurance companies
 Facilitated correspondence with Worker’s Compensation case managers to monitor patient
progress
 Responsible for defining, developing and implementing a clinic marketing plan
 Communicated with physical and occupational therapists to complete documentation regarding
current and future patients.
 Educated patients on individualized methods and techniques for successful rehabilitation
I9 Sports April 2012- July 2014
 Provide leadership for a variety of sports by facilitating the following:
o Managed 180 youth for weekly sports competitions.
o Coached soccer, t-ball, and flag football for youth aged 3-12years old.
o Developed children’s basic sports skills such as proper playing techniques, communication,
sportsmanship, and teamwork.

2. Soccer Shots June 2013- Nov. 2014
Position: Coach
 Instructed pre-school children on age appropriate soccer skills.
 Demonstrated a word of the day to children and emphasizes the term throughout the session.
 Worked with facility directors to coordinate times and locations of sessions.
Education:
Slippery Rock University Graduated: May 2012
Slippery Rock, PA 16057 Attended: August 2008-May 2012
Bachelor of Science GPA: 3.2/4.0
Robert Morris University
Attended: Aug. 2007- May 2008
GPA: 3.4/4.0
Collegiate Athletics
Slippery Rock University Varsity Soccer Team Aug.2008 – Sept.2010
 Dedicated 15+ hours a week to soccer
 Scholar Athlete Award for maintaining a GPA of above 3.0 during the soccer season
 Part of the starting roster for the 2009 PSAC champion team
Robert Morris University Varsity Soccer Team Aug. 2007-May 2008
 Maintained an 18 credit course load at a Div. I University
 Devoted 20 + hours a week to soccer training while maintaining a 3.4 GPA
Certifications and Awards
 CPR June 2014 to present
 First Aid June 2014 to present
 American College of Sports Medicine Mar. 2012 to present
Health Fitness Specialist
 Employee of the Quarter at Keystone Rehabilitation Systems Quarter 2 ( April-June)
 MVP Keystone Rehabilitation Systems. Jan. and Feb. 2014
References available upon request