2. CONTENT
1. INTRODUCTION TO
BENCHMARKING FOR
BEST PRACTICES
2. BANK OF BEST
PRACTICES IN PIZZA
HUT
3. Harvested Best
Practices that can be
adopted for students
4. Five innovative
practices designed and
recommended for your
college
3. INTRODUCTION TO BEST PRACTICES
As once business grows, one will need to change to adapt to new
circumstances. They can experiment with different ways of working to see
which suits their business best.
What is best practice?
Best practice means finding - and using - the best ways of working to
achieve your business objectives. It involves keeping up to date with the
ways that successful businesses operate - in your sector and others - and
measuring your ways of working against those used by the market leaders.
Best practice through benchmarking
Applying best practice means learning from and through the experience of
others. One way of doing this is through benchmarking, which allows you
to compare your business with other successful businesses to highlight
areas where your business could improve.
4. BANK OF BEST PRACTICES – PIZZA HUT
There are several practices with which “PIZZA HUT” never
compromise. These can be the BANK OF BEST PRACTICES OF
PIZZA HUT.
• Customer Focus
• Uncompromising
Quality
• Customer Satisfaction
• Recognition
• Belief in People
• Teamwork
5. 1. Customer Focus-Pizza Huts gives it first priority to its customers
satisfaction which is the most significant best practice at Pizza
Hut.
2. Uncompromising Quality-It serves the next best practice of Pizza
Hut. The quality of pizza Hut is non-negotiable.
3. Expectation and customer satisfaction-Pizza Hut’s best practices
includes measuring its customers expectation & customer
satisfaction internally, with ASCI.
4. Recognition–Pizza Hut find reason to celebrate the achievements
of others and have fun doing it.
5. Belief in people-It believe in people, trusts in positive intentions,
encourage ideas from everyone and actively develop a workforce
that is diverse in style and background.
6. Teamwork-Pizza Hut believes in teamwork because it practice
team together.
6. HARVESTED BEST PRACTICES THAT CAN
BE ADOPTED FOR STUDENTS
1. More sensitive towards change-Our college focus on maintaining its
‘culture values’ but it must to change as well.
2. Counseling to students-To fulfill students career objectives should be
another practice to be followed.
3. Personality Development Programme-This program for students
should be adopted.
4. Recognition Policy–College must motivate the meticulous Students.
5. Team work-College must promote its student to work in team.
7. FIVE INNOVATIVE PRACTICES
DESIGNED AND RECOMMENDED FOR
YOUR COLLEGE
1. ‘Personality improvement of students’ must be given priority.
2. ‘Exposure and industrial visits’- for professional courses.
3. ‘Practical Knowledge (through Quiz clubs, seminars) must be
preferred over theoretical knowledge.
4. ‘Placement opportunity for students must be the main focus 'of the
college.
5. Maintain ‘Cultural Values’ as well as ‘Professional Values’ in the
college for excellence.
8. LESSON LEARNED BY TEAM
1. An organization is ‘Known’ by the best practices it follows.
2. An organization must not only focus on profit making but also on the
satisfaction of its customers/students.
3. An organization can only excel if it respond to change.
4. An organization must realize its responsibility towards customer’s
satisfaction.