A proven solution for effectively managing SharePoint within your organization is to established 4 interrelated service areas to manage overall governance, promote learning and provide support, share policy & guidelines, and new knowledge with your community of end users.
2. Governance
Team Site
Center of
Excellence
Site
IM
Governance
Site
Community
of Practice
Site
Manage overall SP
Governance activity
Trainingand managed service
request.
Enterprise SP policy&
guidelines
Knowledge sharing&
community
A proven solution for effectively managing SharePoint within your organization is to
established 4 interrelated service areas to manage overall governance, promote learning
and provide support, share policy & guidelines, and new knowledge with your community
of end users.
12/5/2015 28cubed.co
3. Governance Team Site
In this service area the SharePoint
Team will manage overall
governance activity to include:
1. Identification and trackingof
governance deliverables.
2. Assignment of teams actions items
to delivergovernance and services.
3. Team Assets to include:draft
procedures library,draft guideline
library,general documentation
library.
4. InventoryofSharePoint sites
delivered and list ofassigned site
power users.
5. Log weekly meetings.
12/5/2015 38cubed.co
4. IM Governance Site
This service area is a
comprehensive resource portal
providing current policy and
guidance for business units using
SharePoint.
1. Intro and overviewof SharePoint.
2. Policy and guidelines.
3. Service Level Agreements.
4. Governance appropriate use
statements."Rules ofthe road".
5. Business Decision AuthorityList.
6. Security statements.
7. Links to internal companytraining
resources.
12/5/2015 48cubed.co
5. Center of Excellence Site
This service area provides support
for existing sites, and
development of new sites which
utilize "Out-of-the-box" (OOTB)
solutions:
1. Before you get started guidance.
2. COE Services guide.
3. Self help trainingresources.
4. Outline of roles and responsibilities
for all parties usingSharePoint.
5. Submission ofservice requests.
(Help Desk).
12/5/2015 58cubed.co
6. Community of Practice Site
This service area is a location for the
SharePoint team to actively share
knowledge with the community of
SharePoint Power Users:
1. This site is a SharePoint blogto host
knowledge posting.
2. Used at communityof practice meetings
but can be accessed at anytime.
12/5/2015 68cubed.co
7. Governance Segmentation
Strategy Overview
Cross Functional
Development &
Configuration, Testing &
Provisioning, Search,
Education & Training.
Back End
Operational
Management,
Infrastructure
Front End
Information
Management,
SDLC, Taxonomy
& Navigation.
Identified in
Roles &
Responsibilities
Matrix.
12/5/2015 78cubed.co
8. Deployment Toolkit
•PresentationDeck
SharePoint Overview
•Questionaire - Customer
•Questionaire - BA
Plan Site
•DesignRequirementsChecklist
•Sample Team Site
Site Build
•SecurityUser and Group Workbook
Setup Security
•Self HelpTraining Resources
•Communityof Practice
•IM Governance
Awareness Training
•Support Model
•Site AdministratorList
•Help Deskcall numbers
SharePoint Support
12/5/2015 88cubed.co