Jisc's presentation on its transnational education support programme at the HEANET conference, November 2015

1. Dr Esther Wilkinson, Head of international, Jisc
12/11/15 Supporting the ‘E’ in E&RN:
transnational education

2. »Jisc’s international activities
»Strategic importance ofTNE
»Jisc’sTNE support programme
› TNE support strategy
› Market intelligence
› Development and delivery
»Jisc’sTNE vision
Transnational education (TNE):
conversations for success

3. Jisc’s (international) activities
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4. Strategic importance ofTNE
Defining transnational education
Transnational education (TNE) is the provision of education for students
based in a country other than the one in which the awarding institution is
located
(Quality Assurance Agency, Dec 2013)
Type ofTNEActivity (Higher Education Statistics Agency):
» Overseas branch of UK awarding institution (‘branch campus’)
» Overseas partnership
- students registered at UK institution
- students registered at overseas institution
» Distance/online learning (may involve in-country support centre)
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5. Strategic importance ofTNE
Benefits to the domestic and
host country……
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» Institutional international strategies
» National reform
» Growth of university and local economy
» Global approach
» Educational reach
» Teaching partnerships
» Curriculum development
» Academic standards
» Research collaboration
» Brand and reputation expansion
» Staff development and mobility
» Student recruitment, ‘halo effect’
….. and to the student
» Employability
» Access to UK education in home
country
» Mobility (both host and UK students)
» Student experience
» Improve English language skills
» Develop understanding of other
cultures

6. Strategic importance ofTNE (Ireland)
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7. Strategic importance ofTNE (Ireland)
Institution Countries Type No’s
University College
Dublin
Spain
Singapore
China
Sri Lanka
Branch Campus 5000+
Royal College of
Surgeons Ireland
Dubai
Bahrain
Malaysia
Branch Campus ~500
National University of
Ireland, Galway
Malaysia Partnership ~100
University College
Cork
Malaysia Partnership ~100
Trinity College Dublin Singapore Partnership ~100
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8. TNE support programme
TNE support strategy
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Jisc will help to enable its community to deliver itsTNE activities
within the global markets of interest.
We will achieve this by extending the Janet network to overseas
locations through the development of new delivery partnerships and
infrastructure, and by providing advice and promoting opportunities
for collaboration.
Where possible we will leverage existing assets as far as possible,
and particularly those operated by other international research &
education networks, but we will always select the most cost-
effective and appropriate mechanism to meet our customers’ needs.

9. Market intelligence
» Planned expansion in next five years (>80%)
» Models
» Locations
» Network use
» Network issues
» Key issue: communication and coordination
between International and IT Offices inTNE
planning and delivery
» Key issue: Network arrangement and
management: ‘don’t know’
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Key findings

10. Market intelligence
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% IT staff don’t know
45% howTNE is delivered at their institution
38% their own network arrangements for partnerships abroad
44% if network requirements and responsibilities are included in partnership agreements
24% which aspects ofTNE their network is used for
19% if their institution manages its own IT operations abroad
31% if their institution has procured connectivity from an ISP provider other than Janet
52% which data-related problems have been encountered
57% if their institutional risk assessments include IT infrastructure

11. Development and delivery
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» Preferred model, where possible,
through strategic partnerships with
research & education networks whose
communities are active in transnational
education
» ‘Strategic Alliance’ agreed with
CERNET, the Chinese Higher Education
network, in December 2013, utilising
the high-speed London-Beijing
ORIENTplus connection
» StrategicAlliance given access to
increased bandwidth for international
transit over the at no additional cost,
resulting in better quality connectivity
via CERNET
Project#1
China: ‘Global Partnership’ Service
» Working with universities of Bangor,
Bradford, Coventry, De Montford,
Edinburgh, Glasgow, Hull, Lancaster,
Nottingham, QMUL, Reading and
Westminster - mostly through
partnership models, but also support for
regional offices

12. Development and delivery
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» Direct support by Jisc and CERNET staff on a case by case basis
» Issues addressed including consideration of service providers, network performance
testing, traffic engineering and service upgrades
» Advice on negotiation of contracts with partner institution relating to IT infrastructure
and support
» Advice on reviewing existing contracts with partner institutions for improving network
service
via CERNET
» New activities: eduroam, telemedicine, support for Further EducationTNE activities
Project#1
China: ‘Global Partnership’ Service

13. Development and delivery
Project#2
Malaysia: ‘Global Connect’ Service
» Commercial ISP connections overseas
procured and managed by Jisc - utilising
Jisc’s expertise in procurement for
connectivity, contract negotiation and
existing peering arrangements with the
selected provider
» Local MAN established in EduCity for
universities of Newcastle and
Southampton in 2014, Marlborough
College to join in 2015
» Good relationship with commercial ISP
enabled negotiation of significant cost
reduction for Heriot Watt, Putrajaya
Supporting the ‘E’ in Education and Research Networks: transnational education12/11/15

14. Development and delivery
Project#2
Malaysia: ‘Global Connect’ Service
» Bespoke model based on aggregated demand and four institutions working in
partnership
› Benefits across partners include: improved capacity, cost sharing, managed service,
resilience
› Benefits from Jisc include: contract management and negotiation, reduced costs,
issue management
and resolution
» Possible partnership with MyREN (Malaysian NREN) for more cost effective solutions
» New activities: eduroam in EduCity; new customers in EduCity, in Malaysia and other
areas where ISP supplies globally
Supporting the ‘E’ in Education and Research Networks: transnational education12/11/15

15. Development and delivery
Pilot Project#3
‘Global Private Interconnect Architecture’: University of
Nottingham
» Four physical global locations
› UK (Nottingham!)
› Ningbo,China (2005)
› Kuala Lumpar, Malaysia (1999)
› Semeniyh, Malaysia (2006)
» Requirements: secure, global resilient
network across four sites
» Jisc support to establish ‘Global
Interconnect’ across sites to:
› Improve network arrangements
› Deploy Jisc services e.g. eduroam,
telephony, v-scene
› Support, management, monitoring
Supporting the ‘E’ in Education and Research Networks: transnational education12/11/15

16. Development and delivery
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» Complementary to ‘Global Partnership’
and Jisc-CERNET StrategicAlliance
» Benefits to off-campus students and staff
in China to accessVLE and other IT
services based on Janet
» Commercial solution with two of three
Chinese ISPs
» Pilot project with Queen Mary University
of LondonAugust-October 2015
» Focus on quality of delivery and student
experience
Pilot Project#4
ChinaTransit Service

17. Development and delivery
Pilot Project#5
Mauritius
» Four HEI branch campuses (Aberystwyth, Middlesex, Central Lancashire and
Wolverhampton)
» Working with British Council and British High Commission in country and
University ofWolverhampton Branch Campus Registrar
» Exploring options:
› Access to government/public network
› Commercial ISPs
› Satellite
› NRENs and GÉANT
Supporting the ‘E’ in Education and Research Networks: transnational education12/11/15

18. Development and delivery
Jisc’sTNE ‘Offer’
Cost
Risk
Quality
Time
JiscTNE Support
Programme:
VALUE PROPOSITION
(Re)Negotiation
Development
Management
Legal costs
Advice on T&Cs
NRENs
Governments/Educational Departments
Commercial suppliers
Country technology limitations
Infrastructure
NRENs
Peerings
NREN collaboration
Utilise existing infrastructure
Global TNE policy development
In-country knowledge
Negotiate international transit
Procurement expertise overseas
Delivery solutions
Contract
Aggregate demand
Managed services
Monitoring
Cost sharing
Troubleshooting
Supporting the ‘E’ in Education and Research Networks: transnational education12/11/15

19. Development and delivery
New opportunities
China, Malaysia,
Middle East, Mauritius, Sri Lanka, Pakistan, Sout Korea, Malta
Africa, India, Singapore, Hong Kong, Brazil,
Indonesia
Network: ‘GlobalConnect’, ’Global Partnership’
eduroam
V-scene/video conferencing
Certificates
Security
Cloud services
Data storage
Licencing – library, software
HE
FE
Schools
Private education providers?
Public sector? Other?...
PRODUCTS
ANDSERVICES
Supporting the ‘E’ in Education and Research Networks: transnational education12/11/15

20. Development and delivery
Milestones
Programme
established
Study tour to
US and
Canada
August2013
January2014
March2014
August2014
January2015
February2015
March2015
December2015
Programme
established
Market
research
(OBHE)
initiated Policy
stakeholders
engaged
Services
explored
e.g.
eduroam
New services
established
‘Global Partnership’
‘Global Connect’
Establish
new
customer
requirements
April2015
Evaluation
of
Programme
New Jisc
services
March2016
Jisc TNE
services
‘business as
usual’
Communication
and report
dissemination
Market
research
published
Pilot
Project#1
(China) and
#2 (Malaysia)
initiated
Pilot#3 ‘
University of
Nottingham ‘multi
site’
initiated
Initiate FE
workstream
Supporting the ‘E’ in Education and Research Networks: transnational education12/11/15
Pilot
Projects
#4 (China)
and #5
(Mauritius)

21. Jisc’sTNE vision
» Within your institution
› Know your institutional international/TNE strategy
› Ensure IT support forTNE is fully considered and
costed into plans at the earliest opportunity
» With your international partner
› Understand partner’s infrastructure and
technologies, including host country limitations
› Build appropriate technology responsibilities into
contracts
» With Jisc
› Engage us at the earliest opportunity
› TNE Registration Form
Making transnational education work for your institution
Supporting the ‘E’ in Education and Research Networks: transnational education12/11/15

22. Further information
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General Enquiries
transnational@jisc.ac.uk
Jisc Community Site
https://community.jisc.ac.
uk/groups/transnational-
education-support-
programme
Jisc Website
jisc.ac.uk/rd/projects/trans
national-education
Dr Esther Wilkinson
01235 582124
07960 006769
Esther.Wilkinson@jisc.ac.
uk
Dr Baoyu Wang
01235 582254
07866411307
Baoyu.Wang@jisc.ac.uk