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How to change the learning landscape

This panel session discussed current practice, trends and challenges in the strategic use of technology-enhanced learning in higher education and includes key barriers and enablers to driving change in the student and staff experience.

This session will be streaming live.

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How to change the learning landscape

  1. 1. How do we change the learning landscape? Sarah Davies Lawrie Phipps Peter Chatterton Will Allen
  2. 2. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 3 The Changing learning landscape Enablers Strategic Conversations Critical friendships Leadership and management at all levels Multi-agency partnership Students Senior managers Academic Heads Student Leaders Educational development Technology professionals Academic practitioners Multi-level engagement
  3. 3. » Strategy and leadership » Students » Programme design and delivery » Professional support services » Staff capabilities and development » Change management approaches » Technology Seven key themes emerged 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 4
  4. 4. » Leaders recognise the importance ofTEL, but there is a lot of variation in institutions around how learning and teaching strategies relate to technology and what statements such as “excellent learning experience” mean to lecturers at the chalkface » There is recognition of the rapidly changing nature of technology, for example the rise of mobile » “Consistency” was not mentioned in rhetoric by leaders Strategic importance ofTechnology Enhanced Learning 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 5
  5. 5. » An over-riding complaint from students is about inconsistencies in staff use ofTEL and staff digital literacy practices. However, there is no evidence that what “consistency” means in practice has been fully explored – care needs to be taken when defining consistency » Students like mobile access » Students like to see the benefits of technology, i.e. not being used for the sake of it » All students emphasised that they like face to face contact Students 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 6
  6. 6. » Inconsistent staff practices and skills. Inconsistent staff approaches to programme design and delivery (including inconsistency between modules) can lead to both raised student expectations and complaints about inconsistent practices » Most cited barriers for staff not usingTEL include workload, capabilities and confidence » It is mostly unclear how digital literacies fit into programmes Programme design and delivery 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 7
  7. 7. » Staff often have difficulty understanding and making meaning of top-level strategies e.g. “excellent teaching”, “outstanding graduates” › These need to be “translated” into more meaningful statements » Recognise the need for professional help in bringing about change » Staff and students need more powerful and persuasive arguments for the benefits ofTEL/digital literacies Change Management Approaches 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 8
  8. 8. What are your barriers to making changes to the learning landscape? What are your enablers to making changes to the learning landscape?
  9. 9. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 10 Available now How do you change the learning landscape?
  10. 10. What Jisc does 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 11 Does 4 things… Providing and developing a network infrastructure and related services that meet the needs of the UK research and education communities Supporting the procurement of digital content for UK education and research Our network of national and regional teams provide local engagement, advice and support to help you get the most out of our service offer Our R&D work, paid for entirely by our major funders, identifies emerging technologies and develops them around your particular needs
  11. 11. Jisc does 4 things… 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 12 Our work in this area includes: » Security » Connectivity » Access and identity management » Procurement » Cloud » Email » Internet and IP services » Telecoms » Videoconferencing Our work in this area includes: » Journals » e-books » Maps and geospatial data » Learning and teaching resources » Resource discovery » Film and images » Repositories In this area we provide: » A single point of contact through a dedicated account manager » Subject specialists » Communities of practice and peer networking » Local stakeholder for a » Training » Arangeofonlineandfacetofaceevents (eg Digifest, Networkshop) We arecurrently running 34 R&D projects including the following topic areas: » Collaboration » Curation and preservation » Data and analytics » Digital literacy » E-learning and VLEs » Libraries » Open access » Research and research data
  12. 12. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 13 Jisc across the UK How we engage with you… With dedicated local staff and access to a team of subject specialists, you can access and make best use of Jisc's products and services tailored for colleges, universities and skills providers in your region as well as the ability to attend national/regional conferences. Alyson Dacey Head of Jisc Wales T 0203 819 8254 E alyson.dacey@jisc.ac.uk Jason Miles-Campbell Head of Jisc Scotland and Northern Ireland T 0203 819 8253 E jason.miles-campbell@jisc.ac.uk Lyn Bender Head of Jisc South West and Midlands T 0203 819 8243 E lyn.bender@jisc.ac.uk Will Allen Head of Jisc North T 0203 819 8252 E will.allen@jisc.ac.uk John Potter Head of Jisc South and East T 0203 819 8220 E john.potter@jisc.ac.uk Helen Lazarus Head of Jisc London T 0203 819 8272 E helen.lazarus@jisc.ac.uk
  13. 13. A coherent approach to engagement 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 14 Serving our customers 44 account managers 25 subject matter experts 6 local offices 1 digital space 1 contact centre Supporting peers Devolved nations stakeholder fora Regional stakeholder fora FE associations meeting HE associations meeting Community and partners Shaping our priorities Jisc Board Audit Committee Funders and Owners Group Jisc Leadership Team UK Stakeholder Forum Sharing our offer Jisc Informs Devolved nations and regional conferences Digital festival Networkshop Jisc campaign events Jisc @ sector events Social media and email updates Shaping our products and services Technology Consultative Forum Special interest groups Shaping our research and development Co-design approach Special interest groups Shaping our products and services Digital Resources Consultative Forum Special interest groups ShapingJisc priorities ShapingJisc portfolio Customerandpeer grouptouchpoints
  14. 14. Serving our customers 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 15 Account managers Subject specialists Community engagement officers Digital space Contact centre 7
  15. 15. » A nominated single organisational contact point, both for Jisc and for you » Full sight of organisational return on investment through tailored customer reporting and data dashboards » Targeted access to expertise where required Serving our customers 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 16
  16. 16. » More focused attention » More opportunities to influence our priorities » More tangible and meaningful results and user stories » More evidence and data » A stronger relationship Giving you more 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 17
  17. 17. Find out more… Contact… Except where otherwise noted, this work is licensed under CC-BY-NC-ND Lawrie Phipps Senior Co-design manager Lawrie.Phipps@jisc.ac.uk Lawrie.jiscinvolve.org

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