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Managerial skills

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Managerial skills and relevance of different managerial skills at different levels of management

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Managerial skills

  1. 1. MANAGERIAL SKILLS Remya Ravindran
  2. 2. Managerial Skills Ability or proficiency that a person possesses that permits him or her to perform a particular task Managerial Skills Skill  Managerial skills are the capabilities that are important for successful performance as managers  Managers need to demonstrate these skills to carry out their role in achieving results through their employees
  3. 3. Managerial Skills Management skills continuum
  4. 4. Managerial Skills Technical Skills The skills of working with the resources and having knowledge in a specific area.  Ability to use principles, tools, techniques, procedures etc....  Most important to first-level managers  Top managers require least technical skills
  5. 5. Managerial Skills Human Relations Skills The ability to work with, motivate, and counsel people who need help and guidance; most important to middle- level managers.  Human relations skills are directly related to a manager’s leadership abilities  Ability to get things done by understanding and working through others outside of formally prescribed organizational mechanisms is crucial for managerial success
  6. 6. Managerial Skills Conceptual Skills The ability to coordinate and integrate ideas, concepts, and practices.  Using information to solve business problems  Identifying of opportunities for innovation  Recognizing problem areas and implementing solutions  Selecting critical information from masses of data  Understanding of business uses of technology  Understanding of organization’s business model  Most important to top-level managers
  7. 7. Managerial Skills Analytical Skills The abilities to identify key factors, to understand how they interrelate, and to understand the roles they play in a situation as well as to diagnose and evaluate Needed to understand problems and to develop plans of action for their resolution
  8. 8. Managerial Skills Decision-Making Skills All managers must make decisions, and the quality of these decisions determine their degree of effectiveness. A manager’s decision-making skill in selecting a course of action is greatly influenced by his or her analytical skill. Manager should:  Personally manage decision making  Search for understanding  Establish his direction with an objective  Manage the social and political forces that block from achieving the objective
  9. 9. Managerial Skills Digital Skills Managerial skills comprising the conceptual understanding of and ability to use computers, telecommunications, and digital technology.  Digital technology substantially increases a manager’s productivity  Computers can perform in minutes tasks that otherwise take hours, even days to complete : eg: Financial analysis, Human resource planning, Demand Forecasting
  10. 10. Managerial Skills Communication Skills The transmission of mutual understanding through the use of symbols. It is the ability to transform ideas into words and actions.  Good communication skills increases the managers credibility among colleagues, peers and subordinates.  Managers must excel in writing, speaking and listening skills.
  11. 11. Managerial Skills

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